Razer blackwidow chroma specific keys not working

Ok so basicly i turn off my comp at evening and tommorow after school i come home turn it on and i relize my keys dont work (keys: both shifts / <> / y / x / v / b / m / , / . / - )... There is clearly some kind of pattern there... (DE version). I tried reinstalling synapse, unplugging keyoard, uninstalling it from device manager, checked internet for solusions and i found nothing. Anyone knows whats going on?

 

You might have created some macros by mistake, and that might be the reason for not working keys. Go to "macros" tab in Synapse and check if you have something recorded. If you do, try deleting it.

 

I have nothing there no other macros than the onse i set up

 

Can you connect a different keyboard to your pc and check if all the keys work?

 

no but i tried connecting my black widow to another laptop and same thing happened, never connected it to that laptop before so it was "fresh installed"

 

Hmm, I have no idea then. Try contacting Razer Support.

 

Hi @TonyTFG so sorry for the inconvenience caused. Please do contact our Support Team and they will be able to assist you further. Do feel free to contact me directly if you require any further assistance.

Just a friendly reminder, Razer Insider is not a support forum. I'll be locking this thread.