Razer stealth 13.3" + core critical design flaw?

Discussion in 'Systems' started by Cheesecow, Jul 7, 2017.

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  1. Mods please don't delete if this doesn't encourage discussion please let me know how I can frame this to do so...

    I purchased a new 13.3" stealth and core yesterday and set them up today. Upon getting everything up and running I noticed when trying to use the system that the mouse and keyboard that are plugged into the core would intermittently stop working. Support said I should use less I/O over the core thunderbolt connection. Has anyone found a workable solution to using the cores usb ports?
  2. Joikansai

    Joikansai Well-Known Member VANGUARD

  3. I did see that thread but it doesn't have much in the way of help resolving the issues with using usb devices with the core, oh well :frown_: I think b/c I have ethernet a keyboard and mouse plugged into the core the TB3 connection can't handle it. Hopefully Razer will update the hardware/software to fix this in the future!
  4. jza80a

    jza80a New Member

    Have had this problem all along, and sadly doubt they will fix it if they hadn't done so already. It's been out long enough, and reported enough for them to have fixed it if it were possible to fix.
  5. kajira

    kajira Mother of Gaming

    Unrelated to your thread (because I'm afraid I own neither and can't really offer any advice) but I did want to say this is a great new way to present the post to be communicative and encourage discussion. I just hope that *someone* knows something that might lead you down the right path.

    Or, maybe even try Support again and see if another tech would have more training and better ideas - or even PM your case ID# to @Razer|Jaisani_Choe and see if they could look into your ticket and see if there's anyone in particular that would be better suited to handle your particular situation. Good luck!!
  6. statton4

    statton4 Member

    is it after the system has been idle or does it do it while your using it?
  7. pir0zhki

    pir0zhki New Member

    welcome to the club =)

    boy it sure would be nice if razer actually made a visible statement on the USB issues instead of leaving us hanging for a whole year.
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