Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Razer Synapse 2 causing Kraken 7.1 V2 to bug out ?

Discussion in 'Razer Synapse' started by Bioflux, Mar 14, 2018.

Thread Status:
Not open for further replies.
  1. Bioflux

    Bioflux New Member


    so I'm trying to figure out why is my Razer Kraken 7.1 V2 headset always disconnecting within a second and reconnecting but like a lot..

    It's actually really strange how it bugs out and how it doesn't.. What I mean is that when I'm wearing it and for example watching YouTube the bug appears lags off the video and the audio appears again as the video continues.. I've looked into sound drivers of my headset, it doesn't seem to be disconnecting like losing connection to my computer so I can't assume it's wire's fault since I never did anything to them... I tried moving the cable plug while listening to music, still working fine, tried shaking my headset and pulling on whole wire in parts, still working fine.. I put it on and it starts the bug..

    Yesterday I tried reinstalling Razer Synapse 2 completely, got into some mini problems but solved them and bam, it's working, not disconnecting for the rest of the time that I spent on my computer, came on today and the bug is back.

    I can't assume anything else than Razer Synapse being the cause since it worked again after a full reinstall.. Anyone has any ideas about this or did anyone have this ?
    SmokingOwl likes this.
  2. Akimbowles_Rangers

    Akimbowles_Rangers Active Member

    I know that Synapse 2 has a lot of bugs that were never worked out, but I'm using Kraken 7.1 V2's with Synapse 3 and never had an issue. They're not currently supported by Synapse 3, so no chroma available yet (soon though), but trying the Synapse 3 beta might be worth a try?
  3. Bioflux

    Bioflux New Member

    Seemed that they updated their software a lot but oh well, but I have looked into Synapse 3 a bit and was wondering if i should get it until I saw no support but since you recommended it, I'll try it out right now, I'll update the situation soon!
  4. Bioflux

    Bioflux New Member

    So got it installed, and it doesn't seem to be really much of an app.. Doesn't seem to be able to detect any razer gear of mine and there's no configurations (probably due to being no support) so then Razer Synapse 3 is pretty useless if it can't do anything at the moment...

    But I've appear to found a new problem... It's been dropping me now that my USB device is malfunctioning and is now completely disconnected until I replug it.. So there's a catch of something I guess.. I'ma contact the razer support for this I think, if it ain't the razer software.
    Akimbowles_Rangers likes this.
  5. Akimbowles_Rangers

    Akimbowles_Rangers Active Member

    Sorry I couldn't be more help.
Thread Status:
Not open for further replies.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >