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  • 42,295 Threads
  • 60,670 Replies
42295 Threads
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BubblesquickJET385
posted in Razer Support
Mic echo on Nari Ultimate

Whenever I'm playing any game, there is an insane echo through any voice chat I use that feeds back my headset audio. The mic only picks up sounds near my face anyways, but the headset is too loud and goes into the mic as well. Isn't there any way to stop this?

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3 years ago
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Arthriteus
posted in Razer Support
Razer Phone 2 broken screen

My phone screen broke. Does anybody know where can I get my screen get fixed and also can somebody suggest a USB C to HDMI dongle that'll work for Razer phone 2 I need to access some files and notes in my phone. Thanks in advance.

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3 years ago
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lacheeks
posted in Razer Support
Camera settings different from Razer Synapse

I just got a new monitor and rearranged my desk at the same time. Since then, I receive the following error in Synapse/Broadcast. Doesn't matter if I choose Camera or Synapse, it won't go away. I'm trying to set the zoom again but because of this dialogue box, I can't go to Advanced Settings.

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Razer.Caziel
3 years ago
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BrightGreendirectclub646
posted in Razer Support
Razer Seiren Elite Firmware needed

My Seiren Elite will not install its proper firmware, it only shows up as USB input device in device manager (under Human Interface Devices), and when I reinstall it "Bravo HD FW Update" is installed instead. Important note, the microphone does not light up its LED as well and disconnecting it will play the sound notification for windows. I have tested this on multiple devices with and without synapse installed.

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Razer.Caziel
3 years ago
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Cobly
posted in Razer Support
Deathadder Elite clicks aren't registering

My deathadder elite started having problems a month ago, my right click would double click sometimes. Now both my right and my left clicks have problems registering, I hear the click but it doesn't actually register. This happens for about half of my clicks meaning only half of them are actually registering. If I want to have them register 100% of the time I have to use much more force to push the buttons down so they will register. Very annoying. Does anyone know of a solution to this?

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3 years ago
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DermRazer
posted in Razer Support
HDMI stopped working

When I connect to the TV using HDMI the TV recognizes that something was connected but the computer does not display on the TV screen and the TV says there is no signal. I know that the TV recognizes the connection because HDMI 2 on the TV is not available until I connect the computer to HDMI 2 and then the words HDMI 2 lights up on the TV. I have tried multiple ways to make the computer picture go to the TV by connecting many times without success. I thought maybe the cable was bad so I connected my a Dell using HDMI and everything was fine.

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3 years ago
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Thi97
posted in Razer Support
Duplicating keyboard letters

My keyboard starts to duplicating letters like "v" "c" "." "," "3" one week ago... What am i supposed to do to fix it?

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3 years ago
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retroJET384
posted in Razer Support
Orbweaver - keybind advice needed

I use an Orbweaver to play WoW, been using it for a long time but periodically run into issues with how I set up my keybindings and so wondering if I even did it the best way. The way I did it is I'm using Bartender addon in WoW, and I've set up the exact same key combination that I set up in the Orbweaver. As for the Orbweaver, I basically set up the binding for each of the 20 keys like this to give you an idea: 1 = Right Shift + Ctrl + 1 2 = Right Shift + Ctrl + 2 .. 11 = Right Shift + Ctrl + Q .. 20 = Right Shift + Ctrl + P I picked "SHIFT + CTRL" so that other regular shortcuts would be un-affected. It works fine except: - Sometimes something will randomly conflict and I'll have to troubleshoot (I guess combined with hitting 2 keys at once, I might trigger a Windows shortcut to accessibility features, which I've now turned off), or to printing or something. Or in rare case, in-game I somehow enable or disable Music or Nameplates. - What is making me rethink this even more

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3 years ago
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NeonFuchsiadatafast105
posted in Razer Support
Kraken X USB 7.1 Surround Sound doesn't want to work.

I have just purchased my first Razer product, a Kraken X USB headset, and I wanted to try out the 7.1 Surround Sound, and I've been trying for half an hour but sadly nothing worked. My 7.1 Surround output is set as the default one, I have no spatial sounds on, I even restarted the computer and the app twice, the headset work very well without it. And despite all of that the 7.1 Surround Sound App keeps telling me that my device isn't set as default. I even went as far as to restarting the Rz services. The version of the app is the latest one, 1.1.75 and I tried checking for updates twice and said it was alright. I'd be glad if you could help me as to what to do. -Ivy

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3 years ago
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dailycounty790
posted in Razer Support
Razer Seiren not working

Hi! My razer seiren just kind of stopped working today while I was using it and hasn't been for the past few hours now. The front led screen keeps flashing and the mute button has no lights on and my computer is not seeing it as connected, I have tried unplugging it, switching the cord, and restarting my computer but none of those have worked. Please help

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3 years ago
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Kajakmannen
posted in Razer Support
Black screen problem on Razer Blade pro 17

KajakmannenNew Member Hi anyone that knows how to fix my problem. My Razer Blade Pro 17 have the black screen problem due to NVidea software issue and which can be fixed with the BIOs update. However my laptop does never boot up with graphics functions working. I can see that the camera recognize me and that the laptop is running even with the black screen. How do I fix this problem. What commands to use for booting up in safe mode (lower graphics resolution which maybe makes it possible to update the bios). Thanks in advance

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powerhouse_pr
3 years ago
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ViniciusHDs
posted in Razer Support
Razer Siren wont connect to my pc

My razer siren microphone won't connect to my pc, when i plug the usb cable the lights start to flickering and nothing happens, I've tried to re install the drivers, restart my pc and nothing works

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3 years ago
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ifeellikemichael
posted in Razer Support
Where does my prospect razer product come from?

Hey Guys, I am from the Philippines and it will be my first time ordering from razer and I was wondering where it ships from? Thanks in advance for your responses.

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3 years ago
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DannyDevitoTheTrashman
posted in Razer Support
Streamer Companion App 100% Disk Usage

I may have written this thread before however it seems like it was never on the forums, so I shall write again. I recently got a Seiren Emote, and while the mic is great I have noticed that the Razer Chroma SDK REST Server pegs my Adata SX8200NP 480GB at 100%, crippling system performance. I wonder what causes this. This issue has persisted through restarts and reinstallations.

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3 years ago
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Suns1st
posted in Razer Support
MSI Mystic Light not syncing with Chroma Visualizer

My mystic light on my motherboard syncs to everything but the chroma visualizer. When I use the chroma visualizer app my motherboard mystic lights freeze to whatever light I had active at the time. My keyboard and mouse work as expected to sync with the app except for my MSI mystic. I am not sure how to fix this and any help would be nice.

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3 years ago
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awhiteknight1999
posted in Razer Support
Synapse 3.0 Stopped Working

The Synapse 3.0 seems to have stopped working and will not recognize my Cynosa Chroma anymore. I've tried to uninstall it and had to do the whole registry clean out steps. I was able to install 2.0, but that version will not recognize the keyboard. Trying to install 3.0 it just spins. It seemed to start the past couple of weeks.. Any ideas?

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Razer.Speedcr0ss
3 years ago
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Serjekk
posted in Razer Support
Razer Synapse 2.0 no longer recognizes Tartarus Chroma

Up until a couple of weeks ago Synapse 2.0 was recognizing my Tartarus Chroma device. Nothing on my computer has changed but the device is no longer recognized and I cannot access any profiles or change any keybindings on the keypad. Is there something I'm missing?

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3 years ago
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renaha
posted in Razer Support
7.1 Surround Sound download

7.1 Surround Sound download link from https://www.razer.com/71-surround-sound doesn't work can anyone help me

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3 years ago
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WyoFitz
posted in Razer Support
Razer Naga Pro Synapse 2?

Does Synapse 2 support the Razer Naga Pro? I have Macbook and have been using the Naga Trinity without issue. I recently purchased the Naga Pro and it gives me the "Please connect a Razer synapse enabled device" message. I've tried re-installing Synapse 2, but it made no difference. I've tried all the different ports, no luck. I've tried connecting over Bluetooth, still no luck. Is this a problem that I can fix? Thanks.

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3 years ago
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markdotinc
posted in Razer Support
Razer BlackShark V2 X Mic Not Working

I purchased a Razer BlackShark V2 X a couple days ago, and the audio has been great so far, but I haven't managed to get the microphone working. Using the mic/audio splitter, my Win10 PC recognizes a Line In device, but it doesn't register any sound. I feel like this is probably a software issue, or hopefully I just have things incorrectly configured. Thanks!

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Razer.Caziel
3 years ago
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dsregor
posted in Razer Support
2020 Razer Blade 15 Advanced Model RAM upgrade

I would like to upgrade from 16 GB to 32 GB RAM memory on my 2020 Razer Blade 15 Advanced Model laptop. What are the RAM memory specifications I need to look for when purchasing the new memory? Thanks, David Rogers

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3 years ago
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Bluberballz
posted in Razer Support
Razer Naga Pro with Razer Mouse Dock Chroma Promo code

I am trying to purchase the razer naga pro with razer dock chroma but the promotional bundle code NAGADOCK does not seem to work when I try applying it. What most I do to make it work?

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3 years ago
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Nemesis_Ninja
posted in Razer Support
My Kraken TE's mic isn't working

So, I bought the Razer Kraken Tournament edition today. the audio quality was good, but when I tried testing the mic I couldn't hear anything. I used discord to test it but no sound of my voice. These are the following things I tried: Making my mic as the default device Increasing the level to the max Enabled my mic in the Razer software Tried to record my voice using a voice recorder Re-installed drivers Nothing worked. So I googled about this issue and I got to know that many people were facing the same issue! but couldn't find a solution. I just bought this headset, need a solution please :/ Specs:

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TurboTacho
3 years ago
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Pr0fZach
posted in Razer Support
Synapse 3 won't install on my PC.

I've got a pc that has windows 10 64-bit, however synapse 3 isn't installing when I try to install it. I'm doing this for my Kraken ultimate headset. I've tried uninstalling and re-installing both the drivers and synapse 3 multiple times.

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P
3 years ago
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Danthrax314
posted in Razer Support
Blackshark V2 mic volume

Just switched to a Blackshark V2, and now people online are saying it sounds too quiet, like I'm in a hole. Their settings are maxed for incoming voice chat. My mic sensitivity is maxed. I'm using the USB sound card that came with it. All of the Razer Synapse settings that claim to improve voice quality are turned on. The people having issues with the sound level are both on PS4s. Someone on another PC says the sound is fine. Anyone have any suggestions?

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Razer.Caziel
3 years ago

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