Razer Synapse

After recently synapse 4 update on Nov 14, the left/right sound direction is reversed when thx spatial audio is enabled on my blackshark v2. If I switch to thx stereo, the left/right sound direction is correct. I have tried to uninstall synapse 4 and restart pc and reinstall synapse 4, but the the left/right sound direction reversed issue is still there. What should I do to fix this? Is anybody has the same issue?

Many gamers are switching over to music production like myself, but still want to use a Razer keyboard. Ideally, for music production, you want a low-profile keyboard. Ironically enough, Razer’s newest keyboard release is low-profile, and yet, it’s not supported for Mac! Massively missed opportunity. If you make these keyboards compatible, I will buy one on the spot. I need space on my desk for my MIDI keyboard, and I need to customize my key bindings for my Mac. PLEASE!

In the preview, I have disabled all notifications from Synapse (don’t need or want them) and the red warning indicator is now always on.  This should NOT be an error; it’s a choice.  At worst, flag it yellow saying “you asked for notifications but we can’t give them to you”, but even then I’d like a way to say “I don’t care”.  It’s a (minor) pita to hunt down all the places that you can ask for a notification and turn them all off and annoying to have Synapse continue to tell me it’s a problem

I recently bought a firefly v2 (I know should have bought the pro but was not in stock) and tried to connect it to synapse for Mac but didn’t work so now I am using OpenRGB to change lighting. But my point is the Firefly v2 should be supported with synapse for mac. Like the pro model is on there why not just the normal model. Now I cant sync it to my gameplay. Please Razer if you see this add Firefly v2 support

In the macro module, when I press the backslash key '\', it is incorrectly recognized and recorded as the '3' key instead of the actual backslash key.

Chroma does not intialize MSI mystic light devices until i open CHROMA manually!

Hi, So I have v4 install, I can connect to the socket, I make a session and I give it commands, all are accepted, except...nothing happens on the keyboard/mouse/anything [+] Connected on port 54235[DEBUG] Registration response: {'sessionid': 54851, 'uri': 'http://localhost:54851/chromasdk'}[+] Chroma session created at http://localhost:54851/chromasdk[💡] No game running — setting all blue<Response [200]><Response [200]>[+] Turning lights off and closing session...<Response [200]>[+] Session closed. What am I missing ?

Subject: Global Shortcuts disappear after adding (not saved on refresh)Hello Razer Support,I’m having an issue with Global Shortcuts in Razer Synapse: shortcuts I add seem to be created, but they disappear as soon as the window/UI refreshes or after restarting Synapse.Summary Product: Razer Synapse 3 (updated to latest today) OS: Windows 11 Pro 24H2 (build 26100) Razer ID signed in; cloud sync enabled Devices: Razer keyboard and mouse (can provide exact models/serials on request) Steps to reproduce Open Synapse → Global Shortcuts (or Shortcuts section). Click “Add” and set a new global key (e.g., Ctrl+Alt+F12) → assign action. Click Save/Confirm. The shortcut appears in the list. Refresh the view (switch tab, reopen Synapse, or restart the app). The newly added shortcut is gone. Expected: the shortcut remains saved and works globally.Actual: the shortcut disappears after the UI refresh/restart.What I’ve tried Sign out/in of Razer ID; toggle cloud sync off/on. Close all

When I installed Synapse 4 to use with my Huntsman Elite I noticed that I couldn’t apply RGB effects.  I was stuck with the spectrum cycling.  When trying to save a profile, the save slots just showed a spinning icon.  When I switched back to Synapse 3, both of these functions worked again.

I have a razer kraken 7.1 v2 headset from years ago, been rewired and had 4 earcup replacements but these are the best sounding headphones i have ever had, all the newer versions i have bought just sound weak and quiet compared to them, why is there no support for the sound options on them on synapse 4 ?, its like i am just being forced to buy an inferior product to update to newer which is actually a HUGE downgrade, had many newer razer headsets and gave them all to my kids because they suck compared to these, will legacy be on synapse 4 eventually ?.

The Blackshark V2 Pro (2023) headset I've been using for about a year is no longer working as it used to after I upgraded my computer to Windows 11. Synapse 4 installs successfully and detects my headset, but none of the settings within the application (EQ, THX, Enhancement Mic settings, etc.) have any effect on the headset. I'm very frustrated with this situation. I haven't been able to find a solution. I've uninstalled and reinstalled the app countless times. I've tried every method I can think of, but nothing works. I sent an email about this issue, but no solution was provided. I've been using them like this for a month now, and the headphones are currently very useless. Can anyone in authority suggest a solution? Is anyone else experiencing this issue? Windows version: 25H2 Build 26200.6899Headset Software: 2.4.1.0Synapse Version: 4.0.86.2510030230

Guys im looking to switch to linux will i have issues with synapse or chroma?

мои наушники уже зарегестриованы кем то но не мной

There aren’t any microphone settings in Synapse 4 

Ever since the update I’ve been annoyed with a banner in the bottom right corner notifying me of the sensitivity clutch having been pressed on my Basilisk Ultimate. I know. I did that for a reason. You do not need to tell me. Is there a way to turn this off?

For the love of god please change it back to what it was. I feel like this is trying to force me to download a bunch of addons that I dont need. Im not a streamer and I dont need to see my FPS while im gaming… I could care less. Im struggling to find where I adjust my mouse settings, which should be front and center. I hate this new software and its making me consider moving to a new product. when I try and log into the app and use my google account, it takes me back to the web browser and wont log me into the app… I mean, how dumb is that? Please fix this shit. its very frustrating.

Hey guys! o/ I just wondered if anyone else has this issue. Basically, my macros module is working fine, as are my macros themselves: recording, moving, renaming, using, etc. all work fine. I’m talking about Synapse 4, btw.The problem is that when I create a macro folder and then move any of my macros to it, then whenever I reload the macros module (reboot system, update Synapse, etc.), there is a copy of the macro I put in the folder, which is placed outside of the folder.The copy seems to be “linked” to the original macro, as well, as deleting the duplicate (the one outside the folder) results in the original macro (inside the folder) being deleted, as well. And if I drag the duplicate into the folder, too, then restarting results in yet another copy being created at the “root” level. I love the fact you can group macros inside folders, but I don’t dare use them now, due to this bug/glitch/issue.As for what peripherals I’m using, I’m not sure if that’s relevant, as this seems to be a

Is there a way of assigning a 2nd hypershift button on synapse?If not, is there a way to request this as an added feature in a feature update? It would be great to be able to assign as many as possible, similar to creating multiple layers activated by holding different buttons on keyboards.It would also be ideal if this could be saved on the onboard memory, obviously within the limitations of the available space. 

Simply put, I've updated synapse 3 to synapse 4 and all batch files i’ve linked to my huntsman 2 keyboard work as intended, but a simple batch file to shut down the local pc fails.I’m using Windows 11 25h2I’ve tried the followingtesting the batch file (works OK)Reinstalled synapse 4 (still fails)Used admin and set synapse to run as admin (still fails)checked windows setting (all correct)The thing is, in task manager i get multiple windows command processor items (every time i press the key to shut down the pc_.And in eventvwr i get 2 restart manager events, 1 stating it started and one stating it ended And IT worked in synapse 3!

Anyone encountered similar issues where you already turned on the settings yet it’s still not allowing you to proceed?

I had a razer Nari headset for 3 years now and the physical mute button (turns the tip of the mic Red) would also mute/unmute Microsoft Teams correctly. Now after the new Synapse 4, the headset turns the mic on/off, and Teams does not recognize this, it also messes with teams that the microphone doesn't exist as an input, which means when I unmute it doesn't recognize the mic right away.This seems like a problem, was this intentional to make the mute button stop working as a mute button? I don't see a work around this within the app either

Since updating Synapse 4 today, my Kraken V3 Pro is detected.. works fine.. the tab shows up in Synapse.. but when you click on the tab it’s completely blank.  Tried reboot, still blank.  Every other device shows up fine with their settings.

Just got this headset a few days ago and immediately I can tell thr quality is exceptional but I need some help adjusting the eq for fps games, the suggestions I've come across aren't very clear. Not sure if it makes any difference but the Intended fps game I'm trying to set this up for is pubg on Xbox series x.

Having several issues with Razer Naga V2 Pro, Firmware Version 1.3.0.0 (latest) on the Mac Synapse 4 Preview Version 4.0.86.2504290730, on MacOs 15.5.Synapse sees the mouse and I can program the buttons and load the profiles into the mouse. However, if Synapse is open the side buttons only work as a number pad, but if I close Synapse the programmed functions will work. However, the only way the lighting profile works is with Synapse open. So I can either have synapse open and have the lighting work properly, or have Synpase closed and have the buttons work properly. I have figured out that these issues are mitigated by cycling the power on the mouse after I have mapped the buttons in Synapse. So I can get the profile setup and saved into the mouse, cycle the mouse power, and then the buttons and lighting will work with Synapse open. However, that doesn’t fix the next issue.With Synapse open I also cant change the scroll wheel settings without clicking on the scroll wheel setting I want