Razer Synapse

Hey guys! o/ I just wondered if anyone else has this issue. Basically, my macros module is working fine, as are my macros themselves: recording, moving, renaming, using, etc. all work fine. I’m talking about Synapse 4, btw.The problem is that when I create a macro folder and then move any of my macros to it, then whenever I reload the macros module (reboot system, update Synapse, etc.), there is a copy of the macro I put in the folder, which is placed outside of the folder.The copy seems to be “linked” to the original macro, as well, as deleting the duplicate (the one outside the folder) results in the original macro (inside the folder) being deleted, as well. And if I drag the duplicate into the folder, too, then restarting results in yet another copy being created at the “root” level. I love the fact you can group macros inside folders, but I don’t dare use them now, due to this bug/glitch/issue.As for what peripherals I’m using, I’m not sure if that’s relevant, as this seems to be a

Is there a way of assigning a 2nd hypershift button on synapse?If not, is there a way to request this as an added feature in a feature update? It would be great to be able to assign as many as possible, similar to creating multiple layers activated by holding different buttons on keyboards.It would also be ideal if this could be saved on the onboard memory, obviously within the limitations of the available space. 

Simply put, I've updated synapse 3 to synapse 4 and all batch files i’ve linked to my huntsman 2 keyboard work as intended, but a simple batch file to shut down the local pc fails.I’m using Windows 11 25h2I’ve tried the followingtesting the batch file (works OK)Reinstalled synapse 4 (still fails)Used admin and set synapse to run as admin (still fails)checked windows setting (all correct)The thing is, in task manager i get multiple windows command processor items (every time i press the key to shut down the pc_.And in eventvwr i get 2 restart manager events, 1 stating it started and one stating it ended And IT worked in synapse 3!

Anyone encountered similar issues where you already turned on the settings yet it’s still not allowing you to proceed?

I had a razer Nari headset for 3 years now and the physical mute button (turns the tip of the mic Red) would also mute/unmute Microsoft Teams correctly. Now after the new Synapse 4, the headset turns the mic on/off, and Teams does not recognize this, it also messes with teams that the microphone doesn't exist as an input, which means when I unmute it doesn't recognize the mic right away.This seems like a problem, was this intentional to make the mute button stop working as a mute button? I don't see a work around this within the app either

Since updating Synapse 4 today, my Kraken V3 Pro is detected.. works fine.. the tab shows up in Synapse.. but when you click on the tab it’s completely blank.  Tried reboot, still blank.  Every other device shows up fine with their settings.

Just got this headset a few days ago and immediately I can tell thr quality is exceptional but I need some help adjusting the eq for fps games, the suggestions I've come across aren't very clear. Not sure if it makes any difference but the Intended fps game I'm trying to set this up for is pubg on Xbox series x.

Having several issues with Razer Naga V2 Pro, Firmware Version 1.3.0.0 (latest) on the Mac Synapse 4 Preview Version 4.0.86.2504290730, on MacOs 15.5.Synapse sees the mouse and I can program the buttons and load the profiles into the mouse. However, if Synapse is open the side buttons only work as a number pad, but if I close Synapse the programmed functions will work. However, the only way the lighting profile works is with Synapse open. So I can either have synapse open and have the lighting work properly, or have Synpase closed and have the buttons work properly. I have figured out that these issues are mitigated by cycling the power on the mouse after I have mapped the buttons in Synapse. So I can get the profile setup and saved into the mouse, cycle the mouse power, and then the buttons and lighting will work with Synapse open. However, that doesn’t fix the next issue.With Synapse open I also cant change the scroll wheel settings without clicking on the scroll wheel setting I want

Simple question. I don’t see the module for phillips hue in synapse 4. Am I missing something?

Dear Razer Support Team,Razer Synapse 4.0 does not detect Razer Raptor 27" 144hz RZ39-0276 Monitor.Could you please release a fix for it in the upcoming updates?I saw various posts on Reddit about this issue and it might be already in your roadmap.Your help is much appreciated as this issue defies the purpose of having an RGB screen as you cannot control it anymore.Thank you very much. 

Hi Together, I have a Blade 16 2025 with 5080 and after replacement because of the all known trackpad issue I love it. To enable the full TGP while gaming I also bought the razer cooling pad. Yesterday I saw, that Synapse 4 runs totally fine untill I plug in the cooling pad.Then Synapse and the system task uses constanty 5-10% of my CPU.If i unplug the USB connection from the tasks go down to <0,5% (as they should) Is this normal? I hope not...

I'm trying to add two applications with the same name but different paths but only the fist one appearsso I add "C:\Games\RSI\StarCitizen\LIVE\Bin64\StarCitizen.exe" is appears in the list of games then I try to add "C:\Games\RSI\StarCitizen\PTU\Bin64\StarCitizen.exe" then nothing happens is there a work around for this ?

The image shows up fine in the product tab but will never load on the DASHBOARD. Also while here, my RΛZΞR VIPER ULTIMATE QUARTZ WIRELESS GAMING MOUSE WITH CHARGING DOCK doesn’t show up as quartz but the charging dock does. It wasn’t showing properly on Synapse 3 either. Upgraded and reinstalled 4 but these issues persist. 

The headset software does not appear in the new update. It used to appear normally.

when i was on synapse 3 it was working great, all THX surround audio options on supported games worked perfectly, but when updating to synapse 4, when i try changing setting or just activate the THX surround, they are not changing anything, the audio stays the same, even worst is when i import my personal setting, the page for my headset just goes blank, i tried to repare and even reinstal synapse, but nothing happens, can someone tell me if there is a fix or do i just wait for a fix ? 

I’ve recently had issues with my Razer Nommo V2 Pro speakers not being detected by Razer Synapse 4. I get a USB device not detected error in Windows, after hitting the control pod button a couple of times to switch to BT and back to PC, it connects and sound works but the Razer Synapse 4 tab remains blank with ‘detecting device’ and I cannot change any settings. FIrmware and Synapse are updated to the latest versions. I’ve had constant issues with these speakers not connecting properly with my PC and do regret my purchase somewhat. Please assist.  

what was working in synaps 3 isnt working in synaps 4.the chroma connect.For example Diablo 4 will give you full red keyboard and mouse and other stuff your have like a key pad.also my tartargus pro isnt working anymore in synaps 4 even when it is saying it is suported.I see it in synaps but in game it wont give any imput.

Good afternoon! After upgrading to synapse 4, the keyboard causes random key triggers when pressed. I press the "NUM0" key, and the "F11" key is triggered along with it. Pressing R Alt triggers the keys: "L ctrl" and "F4".screenshots of the trigger: 

Hello. I have a Razer Naga V2 HyperSpeed. This mouse provides no way to know which profile is active because it has no physical indicator or LEDs. I thought the notification that appears in the bottom right corner when switching profiles would be enough, but I found that it does not show on top of the game, not even in windowed mode. I tried giving administrator privileges to Synapse and the game and it did not work. The low battery alert does appear, so I assume Razer intentionally limited the profile switch notification. How am I supposed to identify the active profile on an MMO multi profile mouse if there is no indicator and no visible in game notification? Is there a solution or has anyone already solved this?

Get it while it’s hot.

Hi All,Dose Philips Hue lights in Razer Synapse 4, work ? Cos it shows in 4, but my bridge cant seam to connect to it. Thanks in advance 

In the macro function, when executing the key release event for key 192 (which is the ` key, located below the Esc key), it triggers a right mouse button click.

Content: In the macro function, when executing the key release event for key 192 (which is the ` key, located below the Esc key), it triggers a right mouse button click.Please fix this bug

Can you tell me how to delete all of this profiles, because whatever I chose I got only blank screen like this and I can’t set up my headset. On discord nobody give a duck about it