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Razer Synapse

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2287 Threads
LARIMARAvocadoaero944
LARIMARAvocadoaero944Insider Mini
asked in Razer Chroma RGB
Fortnite lighting not working

I am beyond lost trying to get my Fortnite to work with Chroma. The keyboard sometimes only goes white. Sometimes, it will turn the color of the profile I downloaded, but nothing is reacting when there are things happening in game. The profile seems to work in Windows, though. Synapse is so confusing with the different possibilities of options set for profiles. Do I enable the Fortnite app in Synapse or do I use the Chroma Visualizer? Any help would be greatly appreciated. Synapse 3.9.229.22700Razer Huntsman Elite KeyboardRazer Basilisk MouseProfile I tried loading - https://unrealhero.com/2020/05/20/bugha/#google_vignette  

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ACraven1337
ACraven1337Insider Mini
asked in Razer Synapse 3
Synapse Bet Macros Wont Hold Keys Anymore!

The last of support from razer on this is just straight up beyond disgusting.does anyone know an app that can use macros with these devices? At this point I dont even care if I have to pay for it, because these people DO NOT HELP! Forced to move from synapse 3 to the new Beta. But then turns out the new beta app doesnt keep keys pressed from a macro set to Play Once. It releases the key at the end of the marco even with no command to lift the key.okay fine. I went through the work of redoing dozens of marcos to fit that. but now as of yesterday, the app was updated, and now it wont hold the mouse keys either at the end of macros!and they is the last straw for me. it has now severely screwed me over again, and this time there isnt a work around to change to macro to accommodate for it.These devs NEED to get the function back in for the keys to be KEPT ON HOLD when told to, and no release until given the list key command.

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proyolo_ks1
Pussy520
Pussy520Insider Mini
asked in Razer Synapse 4
Razer Katana Chroma ARGB PSU Connection Abnormality

I have a Katana Psu is 1200w. I tried to connect its ARGB to the ASRock Razer co-branded Z690 mobo, but it quickly became loose, causing the cable to fall off. I also wanted to connect it to the Razer Chroma Controller, but it still did not appear in Synapse 4. The worst part is it doesn't even show up in the controller. It's just like a standard PSU.The PSU is in one of the two, but one has not been identified, and I'm not sure which. The other is empty.

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Pussy520
onurdemir
onurdemirInsider Mini
asked in Razer Chroma RGB
Ambient Awareness mode color capture

Hi all,I am a Razer keyboard, mouse, mouse pad user, all of them have chroma support, I also have a Philips light strip hue gradient for my monitor. I cannot determine the capture areas of the LED strip in the Philips application, the software captures colors from certain areas according to its own mind, but I can specify the area I want it to capture in the Razer application.My problem starts exactly here, Razer is color capture does not give vibrant colors and the ambient colors are constantly flickering, it bothers the eyes even if I set the sharpness setting to the last setting.In Philips' own software, the colors are quite vibrant, very soft transitions are never disturbing even at 100% light and the sharpest setting, but the Philips software does not allow me to select a region. From here, I call out to the Razer software team, correct me if I am wrong, but I do not think I am wrong, so please revise this ambient mode and release the corrected version. Maybe the colors are not vi

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onurdemir
msmajhail
msmajhailInsider Mini
asked in Razer Synapse 4
Razer Synapse 4 on Windows 11

Razer Synapse 4 on Windows 11 is not working.I did a clean install and while starting it is stuck at downloading.Same for Razer Chroma.Razer Synapse 4 is stuck at downloading 980/16 MBRazer chroma is stuck at downloading 94/3 MBAnybody faced issue like this.

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msmajhail
CoramDaes
CoramDaesInsider Mini
asked in Razer Chroma RGB
Razer RGB compatibility with Gigabyte X870E ?

I just ordered a Lian-Li Razer Edition Case and still have to get the motherboard for it. I am looking at GigaByte X870E Auros Elite for that, not yet decided.I can not see anywhere on the GigaByte product specs it supports any RGB controller at all, even Razer.Any one knows? Will I be able to control the RGB via Chroma/Synapse? I have the software installed with my keyboard and mouse, both being Razer and works very well, in fact a lot better than other competitors I had some experience with.Edit: Link to the Motherboard: https://www.gigabyte.com/Motherboard/X870E-AORUS-ELITE-WIFI7#kf

2031
CoramDaes
CwiCwi666
CwiCwi666Insider Mini
asked in Razer Synapse 4
Use profiles for minecraft java

Hello all, Since using synapse 4 I've got some troubles with my profiles for minecraft Java. Normaly I add the Java file in my games and it works. But with synapse 4 it delete it from the game list after every boot of minecraft and when it doesn't delete it it put it graued out saying it doesn't find it.  Is there another way or do I have to roll back to synapse 3? Thanks in advance

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CwiCwi666
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fastLavenderIndigo242Insider Mini
asked in Razer Synapse 4
Razer Laptop Stand Chroma v2 not turning off when laptop is switched off

Hello! So I’ve recently switched to Razer Synapse 4 and after a few days my Razer Laptop Chroma stand v2 lighting stopped turning off when I shut down the laptop. I updated the stand to the latest firmware, but the problem persists. What might be the issue?

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Maczownik
MaczownikInsider Mini
asked in Razer Synapse 4
Razer Mouse Dock Chroma - Installation failure

Hi.I have Razer Basilisk Ultimate with Mouse Dock Chroma and Keyboard Huntsman Elite.Mouse and Keyboard installed but Mouse Dock Chroma have some error in synapse 4 - installation error.Dock work fine because I can still charge my mouse and RGB is lighting but in synapse 4 not working.If someone have solution it will be great is someone can share the solution.I reported this issue on customer service and they said that they will back to me between 24 - 48 hours.I switch back to synapse 3 and here everything work fine.Best regards.

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quickOldSilverside517
Acolyte_501st
Acolyte_501stInsider Mini
asked in Razer Synapse 4
DPI macro function

Razer please bless us with the ability to switch DPI with macros

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planeBubbleGumhead340
CardinalfirstAMETHYST554
CardinalfirstAMETHYST554Insider Mini
asked in Razer Synapse 4
Laser cooling pad does not work after firmware update

The cooling pad does not work after the firmware update. Only the red light blinks, it doesn't check the temperature, and it doesn't work at all. I deleted and reinstalled Synapse 4 and even formatted the PC. What on earth was this update for? Please take quick action.

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DarkIceman007
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R9k_tInsider Mini
asked in Razer Synapse 3
Synapse Equalizer doesn't work

I have a Razer Blackshark V2 X + USB. I can’t change the equalizer setting and can’t activate the THX spatial mode. please help!

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acc8236Insider Mini
posted in Razer Synapse 3
Feature request: force stop “Play once” Macros

Thankfully Macros which are assigned to controls as “Toggle continuous playback on/off” , can be force stopped, but please add this feature to “Play once” mode too . “Play once” allows to run the Macro without waiting for it’s end . But if it’s ever started accidentally or provides unexpected effect during execution, inability to stop it can cause serious damage .

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basselasse321
basselasse321Insider Mini
asked in Razer Synapse 3
long macro force stop

I have macros lasting a couple minutes and sometimes i need to be able to stop them immediately, but since the way it works is that it only stops after the function is over i can’t do that and have to sot and wait for it to finish, it would be amazing to be able to bind a key to force stop macros

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Par0diaInsider Mini
asked in Razer Synapse 4
Synapse 4 doesn't read my xml files.

Hello! I have some xml macro files and I want to import these files but they are not added to the application.I try to add them and nothing happens.What could be the problem?Thanks for the help!

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Dalillama
DalillamaInsider Mini
asked in Razer Synapse 4
Synapse 4 auto adjusting mic volume for Nari Ultimate headset

On a fresh install of Synapse 4, the mic volume for my Nari Ultimate headset keeps getting turned down from 100 to < 20. This has an impact on any application that uses the mic, such as Teams, Discord, et cetera.The only workaround I’ve found is to close out all Synapse applications.Is there any way to disable mic volume auto adjustment in Synapse?

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dataquickLemonChiffon464
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aramis21Insider Mini
asked in Razer Synapse 4
Razer laptop cooling pad - adaptive smart cooling not working after firmware update

After the firmware update just stuck on “initializing” - no CPU/GPU temperatures available - so adaptive smart cooling doesn’t work. Is it possible to reset/downgrade the firmware update?

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Razer.sushi.boi
K4r0k
K4r0kInsider Mini
asked in Razer Chroma RGB
Monster Illuminessence smart device

I bought the “Monster Illuminessence” “Arc+” and “2M Flow Strip” two years ago in addition to my Razor Kraken, Black Widow and Naga it all make my game setup awesome. However, since last ChromaStudio update in January “3.9.109.11015” the two Monster device just will not display all the color schemed (just basic RGBY). From Monster App on my phone all color tested OK for transition to cool effects.Could there be something I did not know, on Monster Illuminessence side they claimed that their device and app are all working properly. Maybe it's really just some codes in Chroma that is not transmitted properly??

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KATTYKONGS
CaptainCrit
CaptainCritInsider Mini
asked in Razer Synapse 4
My Synapse 4 Macros Duplicate Themselves outside Folders

Hey guys! o/ I just wondered if anyone else has this issue. Basically, my macros module is working fine, as are my macros themselves: recording, moving, renaming, using, etc. all work fine. I’m talking about Synapse 4, btw.The problem is that when I create a macro folder and then move any of my macros to it, then whenever I reload the macros module (reboot system, update Synapse, etc.), there is a copy of the macro I put in the folder, which is placed outside of the folder.The copy seems to be “linked” to the original macro, as well, as deleting the duplicate (the one outside the folder) results in the original macro (inside the folder) being deleted, as well. And if I drag the duplicate into the folder, too, then restarting results in yet another copy being created at the “root” level. I love the fact you can group macros inside folders, but I don’t dare use them now, due to this bug/glitch/issue.As for what peripherals I’m using, I’m not sure if that’s relevant, as this seems to be a

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CaptainCrit
leetbusVividCerise468
leetbusVividCerise468Insider Mini
asked in Razer Synapse 3
Razer Synapse 3 LibWebP vulnerabilities (CVE-2023-1999 & CVE-2023-4863)

Hello, In September 2023, Google published CVE-2023-4863 and CVE-2023-5217 to address vulnerabilities in WebP (a compression format for images on the web) and libvpx (a software video codec library) that may result in remote code execution. The subsequent impact to Microsoft products has been documented in the Security Update Guide and the MSRC blog. Google is aware that exploits exist for both vulnerabilities.These CVEs are both categorised as High Severity and we are notified that “A verified remote code execution exploit is publicly available for one or more weaknesses related to this recommendation.”Currently we have 4 machines that appear to have Razer Software installations that have this 3rd party component included and are therefore being flagged as affected by both CVE-2023-4863 and a separate (earlier) WebP vulnerability CVE-2023-1999 (I believe the existence of these 2 vulnerabilities are why all 4 of our affected devices are being flagged as High Risk in our vulnerability m

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Anonymous
asked in Razer Synapse 4
Migration from Synapse 3 to Synapse 4 question

I recently built a new PC and just found out Synapse 4 existed, so I decided to try that instead of Synapse 3, as it’s clearly out of beta and ready to roll.  I thought to myself, “maybe it’ll be more like Synapse 2 before Razer forced me to upgrade to Synapse 3 when my last Molten Naga finally died (RIP!) and I couldn’t afford another one because scalpers were selling old Nagas for 3 times as much for some strange reason.”  Alas, it seems that is not the case, as mere moments after installation, I’m already having problems.  As we all know that Razer makes amazing software, I thought I would stop by here to see where it was that I went wrong.My installation process:Download installer. Run installer. Reboot. Run Synapse 4. Try to migrate from Synapse 3. Told I need to download Synapse 3, sync to the cloud, then rerun Synapse 4 to migrate. Download Synapse 3. Told Synapse 3 and Synapse 4 cannot be installed together. Uninstall Synapse 4. Install Synapse 3. Reboot. Log in to Synapse 3.  

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JamieKGInsider Mini
asked in Razer Synapse 4
Cannot add 2 linked games with the same name but different paths

I'm trying to add two applications with the same name but different paths but only the fist one appearsso I add "C:\Games\RSI\StarCitizen\LIVE\Bin64\StarCitizen.exe" is appears in the list of games then I try to add "C:\Games\RSI\StarCitizen\PTU\Bin64\StarCitizen.exe" then nothing happens is there a work around for this ?

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LordAzana
frontMistyRoseGARNET386
frontMistyRoseGARNET386Insider Mini
asked in Razer Chroma RGB
The backlight on the Razer Hanbo Aio disappeared

Noticed that my Razer Hanbo 360 has stopped rendering colours (aRGB pump cap). In Razer Synapse it is displayed, but in my computer it does not light up at all. How long ago it has been missing - I can't say. I noticed it only yesterday. All cables are connected. Maybe it's a software glitch at Razer. Please help anyone who has encountered this

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frontMistyRoseGARNET386
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SakuIceInsider Mini
asked in Razer Chroma RGB
Chroma Studio Reactive effect Duration time

Question:Is there a way to edit Reactive effect Duration time in seconds? Current settings only allow to select either slow; medium or fast effect. But is there maybe some file in razer install directory, which can be edited with text editor and specify how long in seconds each effect duration actually is?I'd like to increase time for Slow effect, until light turns off after key is released. Wave effect could probably also do this, but i would then need to set effect to each keyboard key separately, so using reactive would be more preferred. Such suggestion of specifying duration in seconds, has been brought up in thread created 4 years ago, but seems not to have received any reply and also not implemented.

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Rusty_JokerInsider Mini
posted in Razer Synapse 4
Linked games

i was wondering if someone could help me with my problem. i bought a huntsman keyboard and when i installed synapse 4 and Razer Chroma my linked games was working find i was playing Diablo 4 and my WASD keys was working they was telling me when my skills had finished cooldown. i cant get that work now. i was looking on the razer site and it was saying its build into the linked game how would i get that working again. Regards mark

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