Razer Synapse 4

Hi all, and RazerThere has been many posts about Synapse 4 keep crashing,And there has not been any response from Razer at all. the problem is that i love the Tec that thay produce, but the Synapse 4 is not getting fixed !!! at all , at the moment. Can Razer please acknowledge that there is a problem, and what thay are trying to do to sort it out. The longer that thay dont give any response, it just sends a message, that thay dont seam to care !!.I dont think that is the case, but please respond Razer,because the longer  thay leave it, the more damage it is doing for there reputation . Thanks in advance Razer

I’ve got Asus Vivobook laptop, Windows 11 and Synapse 4 installed.Almost everything was just fine until one of the Windows updates.Sound became crackling, distorted with unstable loudness levels.I’ve tried everything, have texted to support: they just said that my earphones were faulty so I got to return them on warranty… I did it, got a new pair and..The issue is still there.Whenever I turn off “Turn on audio enhanements” in Windows settings the problem dissapears along with better sound, eq and stuff. So it’s not an option.So I tried the following:removed everything with razer tool installed synapse 3 instead of synapse 4Everything WORKS JUST FINE.Installed Synapse 4Issue came back.Also I’ve reinstalled every sound and chipset driver in System, manually clean registry and still no results.Seems like Razer Software can’t work properly with Windows up

1). I can't have mouse profiles on any of those open razer UI's, how to get there ?2) .. when you will support Linux customers as the first class citizens  ? .. or we should be paying for forever for our heresy to choose something better than Microsoft thing ?.

sto provando a installare synapse ma continua a darmi errore

Razer Chroma addressable RGB controller facing problem that Synapse 4 dont recognize my connected device every time i startup pc, need to manually click refresh the controller in synapse to let chroma studio knew there is rgb device.

I have a Razer mouse, keyboards, ARGB controller, and have recently purchased a Sieren V3 Chroma microphone. I really like Razer hardware, but I have had no end of issues with the software - particularly when it comes to using Razer Chrome to control RGB lighting. I have been using SignalRGB to control my LED lighting of late, and it just works. No effort, no issues - it just works. I can't however run Razer Synapse and SignalRGB at the same time, meaning that I lose other functionality provided by Synapse.My feature request - allow me to completely disable Chroma while still runing Synapse. I can then use something else to control RGB lighting while still making use of Razer Synapse features. 

Scroll toggle mode works slower in Razer Synapse 4 and I can feel a delay. In Razer Synapse 3 it worked better. I use a Razer Basilisk V3, Windows 11.

On a fresh install of Synapse 4, the mic volume for my Nari Ultimate headset keeps getting turned down from 100 to < 20. This has an impact on any application that uses the mic, such as Teams, Discord, et cetera.The only workaround I’ve found is to close out all Synapse applications.Is there any way to disable mic volume auto adjustment in Synapse?

After upgrading to Synapse 4 back in July, I discovered my macros didn’t work at all - not just on my PC but on my laptop also. Inside a separate application, Synapse 4 would just not record with the overlay feature that Synapse 3 did.I contacted support, spoke with many reps, uploaded several videos, and did the clean install process - still the macros feature would not work. I own many Razer products over the years: the Razer Cynosa keyboard, the razer basilisk mouse (v2), a headset, a razer blade laptop. I once had the phone when that was a thing - several different headsets, the Seiren mic. Getting an answer from support on older products I have is pretty lousy. Reps once had me order and return the wrong battery charger for my laptop multiple times before finally confirming they don’t sell compatible ones anymore, but my old stuff still works great besides. I’ll keep replacing the battery on my Razer blade until it explodesHowever, lack of working macros is a deal

pls help, my installer doesnt even work, like it doesnt even install the app, everytime i click on the installer it just doesnt do anything

Hi guys, is it a known bug that the old Synapse 3 macro feature of recording a key down press and no up press resulted in the key being held down when activated doesn’t work in Synapse 4?Has anybody been able to find a workaround for this on Synapse 4 or is downgrading back to 3 the only way to get that capability back?Cheers.

Today I received a new Basilisk V3 mouse. But somehow it wasn’t recognized by my Synapse 3 software that I had installed for my Tartarus V3.So, without giving it too much thought I upgraded to Synapse 4.Which send me straight to hell.Not only am I unable to assign any keys to my new mouse but it also completely screwed up all my Tartarus macros and configurations.And there is no way that I can reproduce the functionality I had in my Tartarus with Synapse 4.Not only is this newly aquired mouse useless this way but it also comletely destroyed a product I have been using for many years.And of course there is no way to revert back to Synapse 3.  So thanks but no thanks Razer!!!! I will return the mouse and I will never ever buy a Razer product again.

Beta name was removed, but beta quality was not. Give it more months to cook.

Hi everyone,I recently contacted Razer Support regarding an issue with Razer Synapse 4 crashing a few seconds after launch (case handled by Rex from support). I was informed that the team is aware of the problem and currently working on a fix that will be released in an upcoming update.I just wanted to ask if anyone else here is experiencing the same issue, and if there are any updates or temporary workarounds that have helped.Thanks in advance for any info or suggestions!

Using a Deathadder V4 pro Synapse 4 just got auto updated to the latest version (4.0.86.2601201054) App profile switching now completely dead - literally does not function at all anytime anywhere - completely dead. Not working:  Unlinking/relinking apps Recreating profiles from scratch Restarting Synapse Clean reinstall of Synapse 4 **FRESH WINDOWS INSTALLATION FROM SCRATCH** I can’t rollback just 1 version to get a usable mouse, while Synapse 3 don’t work with DA V4.  Comfusing why deprecating the polished Synapse 3 and I am forced to use such a bs. Come to conclude that Synapse 4 is absolutely TRASH and the team of the Synapse 4 should be FIRED IMMEDIATELY 

For many years in synapse 3 I had Excel linked to special profile. After migrating to synapse 4 few months ago I was unable to do so, so had to roll back to S3. Now, few weeks ago I tried S4 again and it worked this time. But today it stopped working. In the linked games tab excel was shown with comment "game not found". I deleted it from the list and tried to re-add it. For some reason when I choose Excel.exe with "brose" menu nothing happens, and it returns to the menu of linked games.That is very frustrating for me, since Excel profile is the most important function in synapse for me.

**Device:** Razer Ornata V3 X (Wired, Turkish Q layout)**System:** Windows 11, AMD Ryzen 16-core## IssueRandom 100-200ms system-wide freezes every 5-10 seconds when ANY Razer software is running. Affects games (Valorant, CS:GO), browsing, everything. Even only restarted and without start any apps except Razer auto-start.## What I Tested- Synapse 3 - freezes occur- Synapse 4 - freezes occur- Complete uninstall of all Razer software - NO FREEZES## Diagnostic Data (Windows Performance Counters)- Context switches: **166,588/sec** (normal is 20,000-50,000)- Interrupts: 60,000-100,000/sec- After uninstalling all Razer software: Context switches drop to normal, freezes completely stop## Problematic Services Identified- Razer Chroma SDK Server- Razer Chroma Stream Server- Razer Game Manager Service- Razer Central Service- Razer Synapse Service## Important ObservationWhen I

This is another “will they have fix these bug?” post.I have two major isisues with Synapse 4. Razer Hanbo does not detect the fans and shows 0 RPM for dan speed, and 0° C for my GPU temp The fans on my razer Hanbo seem to just run at mac speed, and have no RGB lights on working If Synapse 4 is open, the media controls on my Huntsman Elite stop working If I close synapse 4, media controls work again If anyone has any fixes for these issues, or work arounds, feel free to let me know

Hello!I’m having a problem switching profiles on my mouse (Naga v2 pro) when I’m connected to my dock pro.Everything works fine when I use an USB cable, but when I try switching profiles on wireless (2.4), Synapse is switching profiles alright, but my mouse is still “stuck” on the last profile (or even on default key mapping sometimes)I found this 2 years old post: It looks like it’s a similar issue.Any idea how to fix this? I’ve already tried to uninstall a bunch of times, with and without the chroma app but nothing worked…Thank you, have a lovely day_edit / Solution:I finally got it to work! If anyone needs this, here is what I’ve done:Uninstall Synapse 4 and completely wipe out files and registry entries with revo uninstaller (make a re

Now can switch ANC on/off or ambient, but cannot adjust ANC level in Synapse 4 version 4.0.86.2601160905 and beta version 4.0.86.2511170410.Synapse 3 and Audio app are correctly. Since 02-Nov-2024, I reported this issue to Razer Support staff.By the way, last month (10-Dec-2025) Razer Support staff replied me that they tried to fixed.What are Razer doing?

I've had enough of Razer ignoring us, so to everyone who wants Linux support, I urge you all to contact/bombard support with requests for official Synapse Linux support!!!Spread the word via Razer chat/forums/Steam/Gaming Launcher/friends/Reddit/Discord/Insta./etc.!!!If millions of emails flood in on this topic, Razer WILL have to do something!!!Razer support contact:https://mysupport.razer.com/app/warranty-supporthttps://insider.razer.com/razer-support-45

Hello, I recently purchased a new Naga V2 HyperSpeed and I think I'm having a problem with Synapse. The Windows shortcut for increasing and decreasing screen brightness only works when I plug in the dongle. I don't have this problem with other shortcuts. Can you help me? thanks :)

Hi.Probably all know that macro on synapse 4 not working the same as in synapse 3.I just created support ticket and report an issue, this will be probably the most curved road but maybe I will handle that.I notice that macro from synapse 3 moved to synapse 4 is played once even if option is set “play while assigned key is pressed”There is an option to set a loop for but if I add this option I give a information in synapse 4 that’s it required razer synapse…I have walkaround but it’s impacting on lighting on all your razer devices which might be dangerous for them.When I have installed both synapses - 3 and 4, Im able to use macro from synapse 3 and lighting from synapse 4 but there is some sort of glitch on the lighting, its turning off for a second randomly. If someone will use this walkaround you are using on your own risk.I will update the thread when I will have some information from

Just build my new PC. with a fresh copy of Windows 11 Pro and  download a fresh copy Synapse 4. I have a Tartarus V2 and a NagaV2 Pro. The profiles appear to migrate from Razer Cloud storage. Downloaded fresh copies of my games to new a NvMe drive. I go to test one of the games with the New Synapse 4 and nothing happens. I see all the profiles and Marcos. I tested manually changing to the game’s profile. The profile seem to load but if I press the button the default key action happens. This happened the last time I tested upgrading to 4. I immediately deleted it and went back to 3 with zero profiles issue. I guess something is not functioning properly but I’m not aware of anything else that is needed. For the initial upgraded I followed the step to do it and it failed just as bad.  Any advise other then going back to 3 since it’s near end of life? Thanks in advance.

In Synapse 4, Ultra-Low Latency mode is currently not usable. In the text description for it it says “… as low as ~10ms.When disabled, enjoy gaming grade latency ...” when in fact it should be “… as low as ~10ms. When disabled, enjoy gaming grade latency ...”See screenshot attached.  The forgotten space here makes my BlackShark V3 headset unusable because the absence of the space prevents me from enjoying gaming grade latency. In fact, I haven’t been able to enjoy anything at all after identifying this.ProductSynapse 4Software Version4.0.86.2512101100 REPRODUCTION STEPSConnect any Razer headset product that is compatible with Ultra-lo