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Hello everyone, I bought a new Razer Blade 14 about a month ago. The first few days there were no problems, but lately I’ve been experiencing sound issues with all kinds of videos. The audio runs out of sync with the video — either heavily delayed or ahead of it — and on top of that, I keep getting crackling noises. Funny enough, the problem doesn’t occur when I connect my Razer headphones via USB wireless, but that’s not a long-term solution either. Also, this doesn’t happen when gaming.Does anyone have an idea what could be causing this? LatencyMon reports that the drivers nvlddmkm.sys, ntoskrnl.exe, and dxgkrnl.sys are causing issues, but I have no idea what to do with that information. I’m just frustrated that this started happening after the return period expired, and neither driver updates nor a fresh Windows installation have fixed it.Thank you for your answers!

Comprei um fone BlackShark V2 X, e ele não veio com cartão de ativação do audio 7.1

looking where to find new tilt plate and gas lift pole for my Razer Iskur / Iskur X (RZ38 Series)

What are the differences betweenRZ03-03930300-R3M1 and RZ03-03931100-R3F1 ?

Does this device work - is it systemic issue or a bad unit? My finger is poised on the Amazon return button. This is not a good introduction to Razer products. Razer Wolverine V3 Tournament Edition – Windows 10Summary of Issues: • The normal xBox buttons work. • The Profile Sync icon in Synapse spins indefinitely. The tab always shows perpetual “Loading”. The three‑dot menu never appears, so I cannot view or create profiles. • Profile switching on the controller does not change the LED color. • M‑Keys do not retain assignments. None of the changes I make persist. As soon as I click the refresh icon in Synapse, all assignments disappear. • The serial number field in Synapse is blank. It appears as if Synapse is not communicating with the device, even though the controller shows up as a configurable device. • I have uninstalled and reinstalled Synapse multiple times. • Firmware update cannot be performed. The “Update” button never becomes active after the switch to XBox mode step.   

Hello,My Razer DeathAdder V3 Pro wireless dongle is completely undetected , bricked. It does not appear in Windows Device Manager, Linux lsusb, dmesg -w, or journalctl -kf on multiple USB ports and multiple systems. There is no USB enumeration at all.The mouse itself works when connected by cable, but the wireless dongle appears to be dead. I have already tried different USB ports, different computers, Windows, and Linux, but the dongle shows no sign of life.Because the dongle is not detected at all, I cannot use the firmware updater or Synapse to repair or re-pair it. Also, as far as I can see, replacement dongles for this model are not sold separately in Turkey, so I cannot simply buy a new one locally.Could you please help me get a replacement wireless dongle for my Razer DeathAdder V3 Pro, or provide another solution so I can use the mouse wirelessly again?Thank you.

Well I've bought kraken v3 pro a few months ago and I need eq settings that are good for everyday use. Listening to music (classical and pop), chatting on discord, gaming, etc.I have tried to find something that would work out for me but my attempt was unsuccessful. I would also like some tips for mic settings on the headset. Thanks in advance.

Hello, after installing Razer Synapse 4 and uninstalling Synapse 3, I encountered an issue where the Chroma profile does not switch to the one set in the Linked Games tab/module when launching a game. Have someone else encountered this problem or is that just me? And do you have solution for it?Thanks! 

Hi, I would like to check the status of my order. [removed by moderator] , but the order does not appear in my account. Could you please help check? Thank you.

How change my Old Number with a new New mobile number? Please help me. My old number has no service here in abroad and can’t receive messages. Help me register my new mobile number. Thank you.

Which updates and in what order?  

I'm experiencing an issue after logging into Razer Synapse. There's an undeletable default app profile that seems permanently saved in the cloud. It syncs back to my local device every time I log in, and it sometimes prevents me from adding new profiles.

Idk how I manage to do this but my factory default setting has changed to my valorant setting closing synapse or switching to other computer doesn’t help how can i fix this  

Hello, I am planning to buy “Razer PBT Upgrade Set”. I have 6u space bar. My question is,Is the 6u space bar key cap in the Razer Set same with mine?  Total Length : 113 mmLeft to Center : 49 mmCenter to Right : 49 mm 

I have a Razer Kiyo that has some focus/blur challenges that I thought would be useful to update the firmware for.  There are several versions ahead of its factory settings (I have 1.0.1 and the firmware is 2.3.2)… so it should be straightforward, right? Evidently not.  The firmware tells me to Contact Razer Support, but if I try to contact support it mentions that the Kiyo I have (the OG model) is out of warranty.  So… what?  Firmware is still valid for this thing, right?  It’s still hosted on the website?  It still functions? Shouldn’t I be able to install the firmware? Is there any solution around this error message?

Using the 5090 as the DGPU only, sometimes my peak nits works correctly at 1100 peak nits and sometimes it only will do 456 peak nits.  Turning HDR on or off doesnt fix it, adjusting perfomance profiles doesnt fix it.  Someones a reboot will fix it.Very Frustrated.  

Hi,I’ve looked online but no support threads on this specific mouse yet since it is a pretty new version I guess. So I charged it overnight to 100% and the battery drained to 0% within a few hours. It also isn’t charging when connected to the PC. So I often have to charge it through a socket. Any one any ideas? I already cleaned the usb-c port and it clearly is connected with cable so no issue there. 

After yesterday's Razer Synapse 4 update and the BlackShark V3 firmware update, spatial audio stopped working. When I switch to it, the sound still remains stereo. Also, when using the dongle, the audio cuts out until I switch to a different output and back again in the Windows 11 sound settings.

BlackWidow V3 Tenkeyless keyboard.After updating the Razer Synapse application to version 4, profile switching and macros on the keyboard stopped working (this was the main reason I purchased it). Reinstalling the application, updating all drivers, and resetting the keyboard did not help.

In Synapse 4, Ultra-Low Latency mode is currently not usable. In the text description for it it says “… as low as ~10ms.When disabled, enjoy gaming grade latency ...” when in fact it should be “… as low as ~10ms. When disabled, enjoy gaming grade latency ...”See screenshot attached.  The forgotten space here makes my BlackShark V3 headset unusable because the absence of the space prevents me from enjoying gaming grade latency. In fact, I haven’t been able to enjoy anything at all after identifying this.ProductSynapse 4Software Version4.0.86.2512101100 REPRODUCTION STEPSConnect any Razer headset product that is compatible with Ultra-low Latency Mode. Open Synapse 4. Under “Devices” (top left corner), click on the image of the headset. Along the top bar, click on “Enhancement” Under “ULTRA-LOW LATENCY” read the description. EXPECTED RESULT“… as low as ~10ms.When disabled, enjoy gaming grade latency ...” ACTUAL RESULT“… as low as ~10ms. When disabled, enjoy gaming grade latency ...” SYSTE

Discontinued or Out of stock?I really want it 😥😔😢😭🥺☹️

Is there no compatibility between Streamer companion app and Kraken kitty V3 pro?I’ve already connected the app to my Twitch account, but I can’t seem to find my headset amongst the models available for configuration of alerts.

so, when i log in / log in as guest, 7.1 surround just closes to tray and when i left click on the icon:and when i right click: no clue how to launch app, i’ve tried restarting the app, reinstalling it, restarting my pc. nothing works. 

Hello, I recently tried to use my THX promo code during checkout, but the payment process was canceled before it was completed.After that, my promo code appears to be used or no longer valid, even though the purchase was not successful.help me for restore or reactivate my promo code so I can complete my purchase.

Hello, I’ve a Razerblade 15 ADV 2019, I’ve noticed that it’s battery has started to swell over the years, I’ve wondered if I can order the battery separately or somehow do an RMA for it w/o warranty?