The Razer Armory

Hello,I want to buy the Genshin Wings.But i don't find the "Pin-Code"I have bought Gold PIN of the Razer Gold Site. But i habe only a Serial Number. How can i find it? Thanks for help.. Lisa

I am a Youtuber who is trying to base videos on basic tech and gaming, please help me to reach 1k subscribers quickly.Here is the link - https://www.youtube.com/@NotGonnaLyeThanks,Fellow Youtuber

Does anyone have this issue? I've returned my first death adder v3 and this is my second one. both had this issue. not sure why. it'll disconnect for 5-10 seconds sometimes randomly when i lift mouse off mousepad 

I recently purchased a Razer BlackShark V2 X headset, and when I tried to activate the 7.1 surround sound technology, I tried to register the product to my account, but I got a message stating that the product had already been activated, even though I was the first to use it. I would like to make sure how to resolve this issue, as I purchased the headset new and was unable to benefit from the feature as expected. I appreciate your support and hope you can help me find a solution, either by canceling the previous activation or providing me with a new code

Hello, a long time ago my ornata enter key suddenly started typing the key to its left in some applications (I use the ptbr windows layout so it types ~). Yesterday it began to have the EXACT same error of this thread.I made what the support answered but it didn’t solved. I tried to make the factory reset but it would enter in a mode where i press the keys and they just react with green color (which i think its the demo mode), and when I replug the keyboard the error continues.It makes no difference with the synapse open or closed, but sometimes it stops typing “as” when i change the layout to ENG, but not for a long time.Thank you 

I did bought the razor gold but turn out can not even you it for the game i wanted to use it on even though that game said to use this web so what I got is worthless since cant even use it no point in using it if i cant recharge on the game that i wanted to so im seeing if can be refunded i only top up once ever and none has been used for anything.

Hi, (playing on pc)on 13th of December i have ordered Razer BlackShark V2 X on amazon, they came and today im able to play with them and experience them. All my friends are telling me that my mic is very quiet and low quality and that they cant hear me even tho i am yelling. I have seen reviews on youtube on these headphones and i have seen the microphone test’s and they all sounded good, but when i tried to check mine it was very low quality and very quiet barely picking up my voice. I have tried looking everywhere but i just cant find the fix.If you had the same problem as me and fixed it, i would appreciate it if you could explain to me how to fix it. Thank you in advance

I recently uninstalled and reinstalled my mouse’s drivers and ever since my side buttons went back to default settings, in synapse I can still change my DPI etc. but even after resetting the settings the side buttons won’t work if there are macros set (I use keyboard keys 1 and 2 for the side buttons but only default settings work).How do I fix this?

Are the products here a one time purchase? It doesnt clarify that it’s a subscription but in Kaspersky’s website they only offer subscription-based service. also yes i wanna buy an antivirus through razer gold ntm on me

Hi,  I have an echo with my headset on my ps5 ,  I tried to turn down the mic sensibility and the sound but i have always an echo , even if i’m not in vocal chat.  Can you help me ?  Thanks,  

Hey, my Razer Viper Ultimate USB dongle broke. I contacted support, but I have no idea how it works or what they’re saying—I just don’t get it. The USB dongle from Razer is sold out, and the other ones seem unreliable. Where should I buy one, or can someone help me out?â€

so i just bought 1000Vp thinking i would get free 475Vp but I didn't get those?? Is this a scam? Cuz if i knew i never would have bought it in the first place, i had a night market gun 1350Vp but now i spend my money and can't even buy it please help!!!

Hello, I’ve been having a problem on my Razer headset : the USB sound card randomly stopped working.It gets detected by Windows and Synapse, but when I play something like a YT video, no sound comes out. Spotify and VLC outright won’t read audio. When I plug in the headset itself without the sound card, the sound comes out fine, but I can’t use the mic.I’ve tried everything mentionned on the internet : remove audio enhancements, reinstall drivers and synapse, reinstall windows, nothing has worked. Is there a solution to this problem ? Thanks

Well, it's been about a year since I bought my Razer Blade 16 OLED and I wanted to report back because it seems that the forums are full of people with issues, and it can make it feel like the quality control is worse than it really is because posts are skewed to the negative.For me, my Razer Blade has been my favorite laptop. This thing runs everything I throw at it without any issues (I have the RTX 4090 and 64GB of RAM for reference). I use it for clerical work, web browsing, heavy gaming, and AI work (runs the 12B or 13B parameter LLM's really well!).Note that I did have to undervolt this machine with Throttlestop because it was consistently running too hot from the factory. But I haven't had any performance issues, battery bloating, or other problems that seem to make it to the boards. Fingers crossed that it will continue this way. I'm a total fan of the look, the screen, etc. Great laptop! 

Dear all,Instead of asking for an update to Synapse Software for making cheat sheet printouts of custom key mapping like herewhy not invent a Tartarus Ultimate where every key has a small display?! And any key mapping will be shown there plus putting own pics there…like decades ago Art Lebedev Optimus keyboard or yet not available Flux Keyboard?while first was 1500 USD & 2nd will be probably around 500+ USD, around 400 USD that should be doable for a Tartarus one, isn’t it?Looking forward to getting your soon release date! best,Volker 

I use Huntsman v3 pro, and when I turn on synapse4 program, the keyboard lights up and I can edit it in the program, but the computer doesn't type.Type is coming out again when you type synapse programs

So whats happening is that my headphones mic just completly doest work, i went to my setting and look at the input devices and the headphones mic is being registered but it shows it as disconected. 

HiI bought it yesterday.However hard I try I cannot send “System Information” to Home Screen Display.A warning appears : “ HOME SCREEN DISPLAY You selected Home Screen display was not applied successfully to the device. You can revert to the previous image or retry your last selection” I have no idea what I should do.Razer Synapse 4 (last update Feb 13,2025) and the last firmware installed.I’d appreciaty for any piece of advice, pls. I have to say that I would be more satisfied if there was an  option to set the screensaver as time /date instead of 3 snakes. 

Ayer en la tarde estaba jugando valorant en la sala y cuando me aburri de jugar desmonte mi set up y me lo lleve a la habitacion. Ya en la noche cuando quise jugar volvi a montar el set up y note que mi mouse no estaba funcionando, le cambie las baterias por unas nuevas de la caja y lo volvi a probar y tampoco seguia funcionando… Le cambie la bateria nuevamente y aun asi seguia sin funcionar.Cuando enciendo el mouse el Indicador LED no enciende pero cuando miro el sensor si esta encendido aunque con una luz muy tenue y el sensor parpadea y al rato se apaga. Le muevo la bateria, tambien se la cambio y sigue en lo mismo. Razer Synapse no lo reconoce ya que esta el mouse “apagado” cuando en realidad esta encendido. Mi LAPTOP reconoce el dongle pero el dongle no reconoce al viper v3 HS.Necesito ayuda. Pienso que es un corto cirtuido que tiene mi mouse o no se. Quisiera saber el porque de ese problema que me surgio de la nada. 

Hi.  I recently started having a problem with my Hunstman Keyboard. When in Windows, in Excel, Windows Explorer or Archicad (probably more softwares, but these are the ones that trigger me the most), if i try to use the left alt, it glitches the menu of the program i am in, like switching from using the regular left alt to highlightint the first letter of the menu items.  Tried another keyboard, and it wont do that. So i narrowed the problem to the Huntsman Keyboard. Any suggestions? 

Why has Razer removed any ability to have ambidextrous mice for left handed people? I can understand why they don’t build specific left handed editions if the sales aren’t there. but if you are going to make something ambidextrous like the cobra or the viper. is it so hard to add an extra 2 button on the right side of the mouse? I have every product of Razer and the fact that they are excluding left handed people and now i need to go get an LG or Corsair is pissing me off. I wanted thing to match and keep it in the family. in the past, the support by razer has been fantastic - this is making me want to sell all of my products and go away from Razer. I have their leviathan v2, kiyo v2 pro, Seiren V2 pro, Huntsman V2, and my mouse, lancehead te which is dying.  they have a wireless naga mouse for right hand people with 3 different places - which would be perfect for me with a left hand, but of course they only give me an old version. If t

HelloI recently got the Blackwidow 3 tkl and I happy with the purchase but I want to change the Keycaps. The keycaps are cherry profile. Do every keycap with cherry profile works with this keyboard or theres something more to take in count before buying anything?Thank u for reading! 

Hi guys, I’m new to the community. Recently I’ve encountered that my mouse’s right click works poorly (in a fps games when I aim down sight it would twitch between aiming and not aiming), so I am looking to buy a new mouse, but they do not make the all black model anymore, is it the one with green wheel the same as the one with black wheel or I should go for a different mouse that is similar to it, if so, what mouse should I get?

Hello, can you help me to process may payment. The last time I checked out, there was no problem in requesting an OTP to proceed the payment. Now, your system isn’t working and today is the deadline of the payment for the promo.