The Razer Armory

ขอขอบคุณ Razer ScarletRouge ด้วยครับ พวกเขาส่งลิงก์ไปยังหน้าเว็บที่ช่วยฉันได้ทันทีและทำให้ฉันแก้ไขปัญหาที่ฉันเผชิญมาหลายสัปดาห์ได้ ฉันเสียดายที่ไม่ได้ติดต่อพวกเขาเร็วกว่านี้! ขอบคุณสำหรับความช่วยเหลือของคุณ ScarletRouge!

Subject: 7.1 Surround Sound Activation Code Not ReceivedHello Razer Support,I recently purchased a Razer BlackShark V2 X Wired Gaming Headset and successfully registered the product with my Razer account.However, I have not received the 7.1 Surround Sound activation code. On the activation page, it says that the code has been sent to my email address, but I have checked my inbox, Spam/Junk, and other folders multiple times and there is no activation code.I have also tried requesting/resending the activation code several times, but the website keeps saying that the code has been sent without me receiving anything.Product: [removed by moderator]Serial Number:  [removed by moderator]P/N:  [removed by moderator]Razer Account Email: [removed by moderator]Could you please check my registration and send me the 7.1 Surround Sound activation code again, or provide me with a new activation code?Thank you for your assistance.Best regards,Moein

I'm a long-time Basilisk user with large hands who loves the shape and thumb rest, but the V3 Pro is way too heavy for competitive FPS. I’d love to see a Basilisk V4 Pro that keeps the ergonomic design but uses the new tech from the DeathAdder V4 Pro—like the 45K sensor, Gen-4 optical switches, and lighter build. Strip the RGB, drop the weight under 80g, and it could be a serious esports contender.

Hi I’d like to know if there’s a way to fix that my headset isn’t connecting even though my dongle is plugged into my console 

I lost access to my registered phone number and currently do not have a new one, so I cannot receive the SMS OTP to complete my top-up. Is it possible to verify my account via email instead? Please assist me with resetting my phone number. Thank you.

I'm now on my 3rd warranty replacement for audio cutting in and out on this headset. Is there a magical setting that would solve this issue?The first headset was both audio and mic issues. Second one was strictly audio. Third one, which I just received is also having the same audio issues where it cuts in and out.Everything is up to date for drivers, Razer synapse, etc. I've just been going in circles with Razer support. Any Advice given that this is my third replacement and I am trying to avoid a 4th replacement with Razer support? We're going through the same troubleshooting steps again with no avail. I can’t even get access to Razer’s reddit and Razer’s support subreddit for assistance as they’ve taken down every post I’ve attempted to make to get this issue resolved. At this point, I just want a different headset all together. 

So I know Razer Blade’s come OEM-tuned (don’t worry I made a restore point), any others doing Adrenaline updates to stay current or for any other reasons? I made the update and haven’t had many weird occurrences. MW III didn’t close once, but I was also doing some GPU tuning to push my Blade 16 M2 (2026) almost maxed out, without overclocking. I already previously had Ninja Gaiden 4 launch issues before anything AMD related, so I don’t believe that the MW improper close was from any updates of any sorts. OS was upgraded to 11 Pro, running pretty smooth still with Windows security/defender + PC Manager. Obviously, Nord VPN is a go to, nothing really was done with Adrenaline besides standard settings (no super res). I have Ryzen & a 5060, supersedes expectations undoubtedly, DLAA anti-aliasing with high settings is a beaut.Just curious on anyone’s thoughts of stepping outside the OEM-tuning, if there’s anything else to say about it.

I lost the dongle for my Barracuda x. Ive been looking around and I cant seem to find any. If someone would be able to help I would love it so I can get back to using my favourite headset!

O teclado ficou travado quando tentei subir o firmware acabei subindo o firmware do blackwindown ultimate 2016 agora as teclas nao acende a luz e quando acente só 15 % das luzes e tudo errada. Eu so quero o arquivo para instalar correto no meu teclado e recuperar por favor.🙏🏻 

I got a used Razer Blade 16 2024 with Core i9 14900HX and RTX 4080.I updated the BIOS from 1.04 to 1.08 (latest) before doing any test. The GPU is only using up to 80W.I tried setting to turbo and also setting custom with CPU set to Boost, GPU to high and Max fan speed, but it still only using up to 80W on the GPUIt is using the original 330w power adapter.GPU-Z says PerfCap Reason: PwrGPU load running OCCT Adaptive Extreme stress test temp is Core: 78.94c, hotspot, 85.31c, memory junction, 80c with room ambient temp at high 80fI get very poor result in 3DMark Timespy only getting 13545 when the average is 18655.GPU-Z advanced tab NVIDIA BIOS says about power limitminimum: 5W, default, 80w, maximum: 175wMSI afterburner power limit slider is greyed outPlease help

Hi bro, I have a Razer BlackShark V3 Pro headset. Every time I power it on, the audio sounds muffled and distorted. I need to cycle through the EQ button on the headset to restore normal sound quality. Both the headset and dongle are running the latest available firmware. I’ve noticed multiple other users in the community are reporting this exact same bug. Is Razer aware of this issue?

Hi @all, For over half a year now I have had a honestly very painful audio bug that completely destroyed my PC experience. The audio spiked to insanly high dB without raising the bars in the volume mixer when starting any new activity (YT, Spotify, Games etc.) and then returned to normal values after 1-2 seconds. I have read through the threads in the forum regarding the audio spiking and did not find any solution. Nevertheless, I did not give up since I like THX Spatial and as the Razer support team suggested, disabling all the sound enhancements was not an option (but it also worked). I played around with the audio settings in Win11 and noticed that I must have changed things whilst deactivating all the audio devices I am not using anyways.So, in a nutshell, → Win+R → mmsys.cpl → right click on the headset → properties → Surround Sound → make sure it is not set to “deactivate” but is on Windows Sonic (I must have deactivated it in my wish to get rid of everything that may interfere w

How can I get another domed thumbstick for the v3 wolverine pro? I can't find anything in the Razer store. 

i have a white setup so just asking if there is gonna be a white one coming out or i should just get a different keyboard

So I got a PS4 Razor Raiju and I lost the two buttons you can install on the back of the controller, is there a place where I can buy those specific triggers?

I dont hear any sound in my left ear cup. I have had the headset for 9 months. i have followed all the trouble shooting options. uninstalled synapse, reinstalled audio drives but i when i test the headset the sound level plays the left ear sound but i only hear the right one.Also when trying to balance the sound levels in windows it doesn't even show an option to balance, the button to allow left and right channels is not available when using a dongle - only when connected purely by Bluetooth but that still doesn't fix the sound even in that mode. If it helps the 2.4 has both the Game and Chat options, neither fix the issue.

so i have 500+ in my account ... originally 700 but the systems asked for inactive fee.. so anyone here care to help me.. or want to buy it if possible... i stop using this  for a year now..

Hello. I purchased a Razer BlackShark V2 X (RZ04-0324), but the 7.1 activation scratch card was not included with my headset. I also no longer have the original box, and the serial number sticker on the headset has been worn off and is no longer readable. I have proof of purchase (receipt). Could you please help me verify the product and provide a 7.1 Surround Sound activation code?

Hi everyone,I received a Razer Gold PIN as a birthday gift, but I can't figure out where I can redeem or activate it.I have a Razer account, but when I go to the Razer Gold website, I can't find the option to enter my PIN anywhere. I have also checked the available payment/reload options, but Razer Gold PIN doesn't seem to be available.Is there currently a problem with PIN redemption, or am I looking in the wrong place?I'd really appreciate it if someone could tell me where I can redeem my PIN or how I can use it.Thanks in advance!

Depeche Mode - Enjoy the Silence 

Just got a 2023 Blade that I’ve spent a week troubleshooting because it’s been freezing in under a minute if taken off out wired power. Digging through forum posts as such seems to be that the 2023 model has an issue with Cstate changes, which cause it to lock up while on battery power, but no real solutions have been talked about. All my drivers, bios, etc updated. All scans for issues bring back nothing. Has anyone found real answers for fixing this? 

Not very happy. Paid a lot of money for this gamepad and now I'm having issues with the thumbstick. I cant go left anymore and sometimes going forward doesn't work. I've tried disconnecting it and reconnecting it and still nothing. I've had this less than a year and not impressed at all

I lost my razer hammerhead true wireless x right earbud when I was outside, I can remember that I placed them both correctly into their case and placed it inside my pocket. But when I arrived at home, I saw that my right earbud is missing and I went back to the mall and tried to find the right earbud on the area that I placed them inside the case. But sadly, I didn’t find it, I spent 3-5 hours trying to find it but it was almost midnight so I just gave up and made a decision to purchase a new set. But my friends and some people are suggesting that I should just try to purchase a spare piece. 

I picked up a BlackWidow V4 Pro Full Size about a month or two ago. About 2 weeks ago, my left shit key stopped working fully and now only works every 1 out of 4 presses or so and even when it does work, it will stop working about 50% of the time. Nothing has been spilt on it and I have removed the key to see if something was stuck under it but I didn't see anything. I also have an issue with certain keys activating twice with one click like my N and my S key, but that's not as much of an issue as the shift issue.Does anyone know how to either fix it or am I going to have to sadly replace my keyboard as I use my left shift key all the time?