The Razer Armory

Hello,I play Knight Online and I'm looking for a hardware-level input solution, not a software-based one.My current setup:I use a Bloody keyboard for skill macros.For example, when I press the 3 key, the keyboard continuously casts the skill in a 3R 3R 3R pattern.This part works flawlessly and I don't want to change it. What I want to add:I want to use another keyboard feature or a second device (e.g., a Razer keyboard) to control movement simultaneously.Desired behavior (very clear):When I HOLD DOWN the 3 key:The keyboard should send the W key as DOWN (pressed) and keep it pressed continuously.While W is pressed, my Bloody keyboard should continue sending 3R 3R 3R.In other words, the move (W) and skill (3R spam) should work simultaneously and smoothly.When I RELEASE the 3 key:The keyboard should immediately make the W key UP (released).The move should stop immediately.Critical requiremen

I got euro sign to work on M1 button with an key binding in synapse, but maybe better to put the Euro sign on the alt 5 button or better still a dedicated button on this very high priced keyboard…. :( 

I've had kraken v3 pro for 3 years now. I loved how far I could go away from my PC I was getting over 30ft. The day I got Basilisk v3 pro 35k a few months back my headset distance was cut in half.  That is all. I am sad...

Good day. I have been using the Razer Basilisk V3 Pro 35K mouse for about 1 month, and during operation I noticed that the backlight corner, next to the button where the additional Hyperspeed button is located, sometimes strangely blinks a barely noticeable red color.Does anyone know what is going on? Is the problem hardware or software?I tried reinstalling Synapse 4 and Chroma, but the problem persists.The mouse itself works fine, so the problem is not critical, but I would still like to know what is going on. Sharp unexpected blinks, especially in the dark, are sometimes strange. A video with an example of blinking is attachedApproximately 20 to 23 seconds and 32 to 38.

I have had a razor keyboard for a little over a year purchasing the specific model I got for the key feature of which was that it has the onboard memory, I have tried this out and the memory only seems to work with computers that have the razer software installed and not on other devices, which feels like the feature it trying to imply. I have really been happy with the product as a keyboard for my laptop but was hoping to also use it with some of my other devices which do not support synapse.

I just got this new Basaltic V3 mouse today and got the colors the way I want them but I have to keep the software on to keep the colors from changing back to default. I never had this issue with another mouse I have owned. I am already thinking of returning the mouse after this experience using it for 30 minutes, and that software they have you install is acting like a virus adding all sorts of reg changes and startup and even path changes to my OS. Even after I uninstalled Synapsis V3 to install V4 I started going through the Reg before installing 4 and didn't clean itself up properly. I want nothing to do with this software except for setting the color to static and it being blue. Any suggestions welcome I will be returning this back to Amazon and getting another Logitech or ASUS mouse if I can't fix it. 

Good Day, I hope all is well. I am thinking about buying a new 2025 Razer Blade 14, but seeing it’s already 2026, do y’all think I should just wait until the 2026 models are released? 

Hi, I’ve had my Barracuda X for two years and lately I’ve been experiencing problems with the audio in wired mode, where I only hear from the left side when the cable is turned in certain ways. I’m not experiencing any issues in wireless mode, so I’d like to find a replacement for the cable. Is there any way to buy an official one?

I let’s recharge my headset over 4 hours (turned off) after the headset is low. After i turned on, it’s yell there low battery without explaination. I got green blinking after the charge and they still said battery low. What’s the heck is this kind of firmware?! Razer can you fix the firmware issue?! It’s become a problem over charging system or provide a new solution for our issue?!

The scroll wheel on this mouse is extremely loud and distracting. I know this isn’t normal because I own two of the same model, and the other has a relatively silent scroll wheel. I’ve already tried cleaning it with compressed air, but that didn’t help.Has anyone run into this before or have tips on how to fix it?

I bought kraken x  light then i try to download 7.1 surround software which is not working whatever I tried !When i click to RazerSurroundSoundInstaller it takes me to the installing screen and it keeps me waiting for 20 minutes to skip to the next step. And in the next step I can not click anything, there is no information about what i can download or use, I mean it is totally broken program.Perhaps I made a huge mistake buying a Razer product; after all, I couldn't have known you'd be a company that can't even properly program its own application.

Hello. I have bought this razer blackshark v3 x hyperspeed 3 days ago and I have getting this stupid static voice all the time even if i listen the song at %45-%50 I can still hear the voice how do i fix this problem???

I bought my wired headphones about a year ago, I use them for gaming but haven't used them much in the last couple months as I've gotten a new job. Anyways, besides the point - from the headset part to about 6 inches down the cord to connect to the pc it looks like its starting to turn a weird greenish color? Again, haven't played in a while and theyve been hanging on my headphone stand in a well ventilated area. Am I crazy thinking it's mold? Can this be replaced?

So I recently bought a v2 pro (2023) and the mic isn’t working and I’m having trouble connecting it to synapse and the Bluetooth goes in and out and sometimes I just can’t hear audio. I bought a new pc this past weekend and so far I’ve had all these issues. My old pc was on windows 10 and I never had issues with the headset on there. But ever since I got this pc (windows11) it’s just been hell with this headset. I’ve sent messages to razor and all of that. I’ve also downloaded the drivers and even erased all the headset drivers and still nothing is working. If anyone has a fix or anything I’d greatly appreciate it. 

Hi everyone I’ve got the V2 Hyperspeed and I started getting a weird pop/click noise. I even found some specific windows sounds that triggers it so I’ve been using it to test it. If I turn off THX spatial sound it is less noticeable but still annoying. This was my gf’s christmas gift, it just arrived last week. I’m honestly very sad :/ what should I do? Should I return it? She bought it off Amazon. 

The touchpad on this controller works like a mouse and a mouse button, how do I reassign the touchpad to a PC? Also, the controller is defined as an xbox, not as a ps controller, if you switch the mode to ps, then the controller in the prototype is not defined in games.

Razer Naga is the best mouse for MMO but you have to improve the wieght and made low profile one.Please Razer do it !

I'm using the BlackShark V3 Pro headset on my Mac, and I ran into two problems:The headphones won't play short sounds like alert beeps. It's as if the headphones go into a lower power mode during silence, and then wake up when sound is detected. The problem is they don't wake up in time for short sounds to be heard.The volume knob is not precise enough. There are only 8 different volume levels available on the Mac when turning the knob. This makes it almost impossible to get the volume that I want.Has anyone found a solution for these issues on the Mac?

Hi, I got a banner on the Razer Store that said I would get a promo code for completing the personal info for my account. I filled out all info and got a message that my code would be sent, but I still have not seen it.  It’s not in my spam folder and my email is working because I got an automated notification that my account personal details were updated. please let me know how I can get the promo code. thanks

Last october I bought a keyboard with serialnumber: IO2539F99800506. As of today, the backspace key no longer works. I would like to receive an RMA CODE to be able to use the warranty. I bought the keyboard at razer.com. I live in the Netherlands. 

Hello, I´ve been looking around on the internet for an sollution but i can´t seem to find one. So the problem is. My button 4 and 5 on the side of the mouse aren´t working anymore. I never had this problem before but recently they quit working. The weird thing is. After i push in both the side buttons 4 and 5 and the 2 buttons on top. They both work for like 10 seconds again. I also just found out: if i hold one of the 2 side buttons for like 2 seconds they both start working again for like 30 seconds. I really have no idea what i can do to fix this. Is it some weird option/setting from the mouse that turns dissables the side buttons and when i hold them for a small amount of time it turns on both buttons. Thanks for reading and mayby offer an sollution.

Hello, I cannot register my Razer product because the serial number is already registered to another account. I would like to request to remove / deregister the serial number so I can register it to my account. Product: Barracuda X Serial Number: (SN)AC2319D25505768 Proof of purchase: Thank you.

When I play games, my keyboard randomly skips key presses (rarely), or just types the letter 1-2 seconds later and keeps typing it until pressed again, for example: Tetssssssssssssssssssssssss (I typed out Test on my keyboard and pressed every key only once, also works on delete and enter). This happens to me when playing any game and rarely outside of playing games.Could this be because my computer is too slow to handle playing a game and handling a keyboard at the same time? I tested it with an other keyboard and it worked fine.Does anybody know why that is happening?Thanks.