The Razer Armory

Dear Razer TeamI bought a Razer DeathAdder Essential mouse, I wanted to register it but it says that the product is already registered, I am very disappointed because I bought it with my last money. Waiting for your answer

HiI’m in the UK and I wanted to purchase Razer Gold to get the Genshin promo wings but my transactions just keep getting stuck in pending. Tried both Paypal and debit card but same thing happensSent support ticket but got no responce after my first reply.Began to wonder if its actually possible to make purchases of Razer Gold from here or not. Has anyone from the Uk been able to make a purchase? 

I want to change the old cell phone on the account 

I bought this device the other day specifically to be a controller for Microsoft Flight Simulator 2024. But...there are no profiles anywhere on the web for MSFS 2024, including in the loupedeck marketplace.Further, I’ve not been able to configure any physical buttons or knobs to control anything in MSFS 2024.Has anybody gotten this to work, and if so, please share how.Thanks!

I’ve been using Razer products for almost 10 years now and I wanted to post some thoughts about my experience followed up with a question about future products.The first Razer product I ever bought was the Razer Naga 2014. I bought it back in 2015 (almost 10 years from the date of this message). I’ve had it this entire time and it’s never broken. All the buttons work flawlessly. And the older Razer Synapse software is lightning fast, responsive, and never has issues. I originally used it for World of Warcraft, but soon after that I started using it for my work (game dev). I was able to map the 12 side keys to all the software I use (Maya, Unity, Unreal, code IDEs, etc). These are my thoughts on the designs I’ve tried over the years.Naga 2014 (The best model by a long shot) Button #5In the 3D software I use, the middle mouse button’s click is used to navigate the viewport, but I’ve found the amount of force required to activate the middle mouse click over and over all day becomes exhaus

Hello, I just got a new Deathadder v3 Pro. Installed the Synapse 4 and I expected a way to customize the LED indicator found below the scroll wheel. I’ve seen screenshots of (i assume) previous Synapse versions where that was possible. I can’t find any way to do that though and the indicator is permanently turned off - it only lights up when changing DPI or turning the mouse on/off/plugging in charger. Was the option removed from the new Synapse or am I missing something?   

Hello, I decided to buy Razer Kraken V3 Hypersense. But two days in a row I am trying to make EQ for Siege, because steps sound is not so clear. Is anyone using the same (or near the same) headset, and what settings you have in Razer Synapse for better soung quality in Siege? Thank you in advance!

I have a question is it possible the use the bluetooth of the Razer Kraken V4 on the Phone and if yes is it with out an adapter. And is there an app to change the colour of the Headset on the Phone.

Hey Razer community, I’d love to see Razer offer a Hardware Control API that would allow us to efficiently manage hardware usage and reduce power consumption. A lightweight, minimalist alternative to Synapse, similar to what G-Helper is for Asus, would be perfect for users who don’t need all the extra features but still want control over their Razer devices. This would let us fine-tune settings for better performance and lower power draw without unnecessary software overhead. Let’s ask Razer to consider this and improve the experience for all of us!Yes, it was chadgpt, but the idea is till serious, and I think would be beneficial for both the firm and users. 🙄

Had this controller for around a year. Starting about a month ago, the controller would randomly ghost look and move during game play which caused game loses. Now the whole left side died. Not sure if its worth upgrading to the V2 Pro or the Ultra when i see the backbone getting lots of good reviews. 

Since i lost my dongle, i used bluetooth but when i game and flick, it stutters and only moves a certain distancePLS HELP

I've bought a Razer Kraken X Lite headset. I've enabled 7.1 and everything, but thing is in my device manager under the tab of Sound, video and game controllers, one of my 7.1 surround sound is giving error code 10. and my 7.1 doesn't work in headset mode. There’s only a small sound and then everything stops, even in the test.  

Do i need to buy THX if I bought a Blackshark v2 pro and if we get it on razer website do we get it if we buy Blackshark on amazon

Fresh out the box and the right click doesnt work 

 Hi, Does anybody know if the new Razer Basilisk V3 Pro  35K have the same rubber material on the side as the original Pro?  The rubber gets kinda gross after a while.  It seems like they went with just a textured plastic on the Basilisk Hyperspeed.  I was wondering if they did that across the entire line.

I went out with my barracuda x headset and the product number label managed to get wet or something and rip off is there any way to get it from the box

This started this morning, but my mouse is genuinely unusable and stuck in the top left. I’ve tried unplugging, cleaning, and restarting my PC. I also cannot click on anything on my PC to check for drivers updates. Pls help :( 

Hi, I bought the blackshark V2 X headset, the wired ones. It work on my pc and xbox one, but when I want to connect them to my cellphone (Galaxy A05s), there's just no sound, in calls, in youtube, videos, etc. Everything sounds in the phone's speakers.Anyone knows why? I would appreciate a solution or just an answer if there is nothing that I can do. Have a nice day.

An USB from my Viper V3 HyperSpeed has broke and I need help with replacing it, is there any chance to do it?

Recently razer synapse update by itself and right after that headphones stopped working. I can see them in device manager, razer synapse recongize them also I can hear beep of turn on/off button yet whenever I try to play something on yt or spotify there is no sound. 

HiCan I use the Nari dongle as a substitute for Nari Ultimate ? I’d appreciate for reply

Hey all!I’m writing this post in hopes that I come to a solution to the double typing on my keyboard. I bought it a little over a year ago and I noticed that my ‘e’ , ‘a’, and ‘d’ keys sometimes double typed. I didn’t mind the issue too much at first, but I’ve been using it to type out my school work and the problem is consistently having me spend time going over typos or retyping entire segments. For context, I have the 100% keyboard with green switches. I’ve noticed the issue since day one. I clean the keyboard regularly, have the latest firmware downloaded. I would really like to find a solution since the keyboard matches with the rest of my setup and I like the feel of the green switches.

I got Razer Viper V3 Pro 5 months ago. And left click stops working sometimes

So I just got the v3 TE and I was about to copy all my previous settings to play Halo Infinite (previously used Elite Series 2 for years). I was insanely shocked when I learned that you can't remap the basic bumpers in this thing? Please someone tell me I'm missing something, this is unreal wtf. I will 101% return the controller if that is the case. Anyone?

Just bought a pair of Kraken Kitty V2 BT from razers website. They paired fine with my pc but I notices the ever so slightest audio delay. You can tell when you watch people talk on a video. I did a little research and found a forum from 5 months ago with a bunch of people asking when they are going to fix this bug. As the synapse update from 5 or 6 months ago seems to have given a lot of people audio delay. Latest reply on there was from 26 days ago and there seems to be no solution. Did I buy a pair of headphones they aren’t supporting anymore? If so why are they selling them on the Razer official website.