The Razer Armory

I love Razer with a passion but….. I HATE Razecare extended warranty they suck. Razer, GET A NEW WARRANTY COMPANY PLEASE!!!! I own the fallowing products2 Razer basilisks one hyper x and one ultimate 2 black widow keyboards one wireless tenkeyless 1 Razer siren mini 1 razer kiyo 1 Razer enlist1 razer black shark v2 pro1 Razer black shark v2 x wired1 Razer 17inch laptop back pack chroma1 Razer blade 15 protective sleeve1 Razer blade 15 advanced 20211 Razer wolverine chroma white1 Razer hammer head true wireless1 Razer hammerhead true wireless chroma1 Razer usb-c dock1 Razer blade 15 advance black camo skin1 Raze anzu glasses 2 Razer straws1 Razer Sneki snek chroma wall light1 Razer Sneki snek bobble head1 Razer fidget spinner 1 Razer Sneki snek blanket Example of how I mean I love Razer with plans of getting more products. But here’s why I hate razercare

I was trying to install the headset's latest firmware update. The update took a while, so the headset turned off automatically by itself while it was still updating. I turned it back on, and the update completed. However, after the update, the audio quality is very bad now. Is there a way to roll back the update or completely wipe it out so I can try to reinstall it?

Good Afternoon, Disclaimer: This post intends to raise awareness of a problem that has been arising for many Call of Duty players and to help others to avoid an issue while a potential fix is found. Before reading this, I am in no way, shape, or form trying to bash, promote, or degrade any company, person, or software. I am in no way, shape, or form trying to cause any discontent within the community. My Equipment with Razer, which I love: 1.) Keyboard: Razer Blackwidow (Amazing definitely do recommend) 2.) Mouse: Razer Basilisk Ultimate (Also amazing and definitely recommend) Software from Razer: 1.) Razer Synapse 3 2.) Razer Cortex Recently, playing the Call of Duty Modern Warfare II release, I was hit with a permanent ban for "modification of game files" and "unauthorized software." Several RGB controller applications, including several preloaded PC programs, are being flagged as “unauthorized software” by the MW2 RICOCHET anti-cheat. These applications include Razer Synapse

My headphones will be fine then when I go to plug in the headset mic it turns off the headphones!

The mouse ran out of charge while using as I had forgot to charge it. I then plug the mouse back into my pc and the mouse doesn't charge.Changed USB port changed cable tried charging from a wall outlet reset the mouse (no LED feedback) Tried using the dongle Not detected in razer synapse or device manager updated synapse (nothing) Tried updating firmware (mouse not detected so therefore no update possible)Does anyone have any solutions to fix this problem or is my mouse broken? I have always took care of the mouse so I don't see how it could be my wrongdoing.Many thanks,Loui

Devices: Firefly v2 ProBlackwidow v4 ProI can configure the command dial knob on the keyboard to change the keyboard brightness. How can you use the knob to change the brightness on the Mousepad, or alternately change brightness on both Keyboard and the Mousepad ?Synapse see both devices, and the RGB syncs between them. There has to be a way to change brightness on both ?Thank you.

Hy There! I want to buy a Razer BlackWidow V4 75% white keyboard. But I am worried because many people have reported that it double registers the letters typed. Has this problem improved or is it still there? I don't know if I should buy it.

In the newer program Razer Synapse Beta, a reoccurring problem is in the “macro” side of things.I have used the Razer Synapse 3 macro stuff, no problem, and at some point, some Razer program wasn’t working for a while no matter what I did, so I clean re-installed Razer Cortex (which works fine, might I add), and Razer Synapse. Of course, I saw the “NEW!” Razer Synapse and decided to install that instead of Razer Synapse 3. I was in love with everything new and how much faster and nicer it was. It all changed when macros came into play. I re-installed the Macro module and imported my macros, checking all four of them for any corruption or bugs. Every macro was exactly how I wanted. For simplicity in the rest of this discussion, we’ll focus on “Macro 1.” (I didn’t know that you could rename them back then. (Okay, this was like a week ago, nevermind.)) Macro 1 was a 23 CPS Left Click Macro, with 0.02 second delay between each click or release. In Razer Synapse 3, this macro had

What is the standard polling rate for the naga v2 pro, and can it be increased when using the dock pro?

Hi there,I ordered a Blackwidow v4 keyboard (german layout) on amazon 5 days ago. When it arrived I noticed that I got a wrong keycap. I got two “ü” keycaps on my keyboard and not a “u” and “ü”. The key with “u” is working fine, I can write “u”, I only have the keycap “ü” there and not a “u” keycap.Hope that makes sense.As you can see there is ZÜIOPÜ and it should be ZUIOPÜ. So I was wondering if someone from the support team can help me out with sending me a new keycap maybe? I also opened a support ticket but the support doesn’t understand my issue, they think my keys aren’t working but I only need a new keycap. 

Just got the Deathadder V3 pro, what is the dongle adapter that comes with the mouse used for, and is it needed to make the mouse work?

Hi, i just purchased this keyboard few hours ago, and i try to charge my keyboard, and its alr charged for like 7-8 hours, but it still didn’t fully charged, isit supposed to be that slow? Does anyone also facing issues like this?

Hi everyone, after months without use it, my Razer Raiju Ultimate don´t connect with PS4. The lights are on but I can´t put in pairing mode. Any button works. The controller has FW 1.03 and I can´t upgrade to new versions. Seems 1.03 is the last firmware. I try to connect to PC in USB mode but Windows recognize it as "Razer Bootloader" and I can´t use it. The warranty period it´s over. I don´t have the purchase ticket. Any solution? It´s possible downgrade or upgrade to another version? I´m looking for the fw 1.02 on internet for try to downgrade but I don´t find it... Please I need helps my Raiju it´s a brick!!

Last firmware is from december 2023 and the wirelles version did update every 1 month ! !  he need more stability ,  lift off , and performance !  see ya ! and i’m sorry if  i don’t spick verry well english ! need  - Improved mouse performance - Improved sensor performance  LIKE V3 WIRELLES BECAUSE IS HAVE THE SAME SENSOR AND ON WIRRED I DONT SEE THAT AND MONEY I BUY FOR HIM , IS NO WAY THAT 3395 IS BETTER WITH A BETTER CODING  PROGRAM !  - General bug fixes - low power issue , usb transfer on  - Personal  Razer sinapse 4 no update for  a bit of time !  - polling rate on 4k need more constantly data IDK WHAT CALIBRATED TO USSING ! 

There is two-factor authentication on my account, which I don't even remember when it add. I can't find which application I'm using. It did not ask for a code when logging into the account or loading the balance, but it not continues the process because it asked for a code during the purchase phase.

My keyboard enter key won’t work.i took the plate off and try using other switches still not working

Hi so, recently I have been having problems with the Razer Kiyo Pro. I have had it for three years and I haven’t had any problems with it until right now. I tried changing the powerline frequency, I have uninstalled software and installed it again. The top part of the feed looks like it work. I also looks like it does actually capture video. But for some reason it just doesn’t appear on screen. My computer actually recognizes the camera and zoom is able to recognize it as well. However it just appears like this. Is this a hardware issue or a software issue? Is this fixable?

The newly purchased Razer Barracuda X often loses any sound without any warning and then recovers after 3 seconds! This happens even when the power is sufficient!!

Can I withdraw my razer silver

when I playing setting video it will black screen don’t know why, the system is updated to windows 11 latest version, please help me fix this problem I use razer blade 14 2022

Are there other Razer Blade 16 or 18 4090 version users experiencing screen freezes and blackouts even with the latest updates and stock settings while not playing games, but just in Windows desktop?

why is my mouse doing this

My Blackshark v2 x microphone doesn't work on PS4 and Xbox but it works great on PC and cell phone. Can someone help me?

Hi everybody. I bought the headphones that i mentioned in the title 2 days ago. I realized that sometimes I can not hear some sounds like; a first 3 seconds of a youtube video (if I restart the video I can hear it) or discords mute on/off sounds.It doesn’t bother me much but I wanted to ask here. Is it a big problem? fixable? (I’ve tried using different usb ports, reinstallation of the headphone’s drivers and synapse)

Razer Blackshark v2 X 7.1 surround sound activation code not working! Activation code arrived but it doesn't work