The Razer Armory

Hi my razed kaira headset has a small crack that is starting on the left side earmuff, I can’t find the insurance papers so any help would be greatly appreciated  

My headset isn’t charging anymore. I updated windows from 10 to 11. After this it’s not charging. It never dropped, always on the table.Have a video proving it.  

The dongle on my Viper v2 pro stopped working and I tried several solutions such as updating the computer and updating the Viper drivers and I tried to pair them and use another laptop and it does not detect the dongle either.

Hello why is the steam wallet code missing i cant search

 Appear   There was an issue with your payment. Please try again with another payment method.   pls help

Reloaded an amount of $15 SGD via PayNow. Bank got deducted but Razer Gold still Pending in transacation Summary.  

Does anyone have any idea if there’s any way to extend the microphone arm on the blackshark v2 pro (2020)? To get the microphone pickup to be in front of my mouth instead of beside it (where it doesn’t work), I have to pull the headphone so far forward that it’s basically not even covering my ear anymore. So I can either be mute or wear the headphones on the side of my face instead of my ears. Surely there must be a simple 3.5mm mic device out there somewhere that would let me extend the microphone arm out an inch or two?

i lost my mouse receiver. i am going to buy this dongle: https://www.razer.com/replacement-parts-mice/Razer-Mice-Keyboards-USB-HyperSpeed-Dongle/RC30-03420100-R3M1. I wonder that my mouse just have 2 types of conection: bluetooth and hyperseed. But in direction video this dongle product, they connect mouse by wire. How can i connect my mouse with my dongle.

hi someone has covered my serial number i purchased from amazon i need help with finding it can someone please help me.  product number is RZ04-03240100-R3M1

Hey, thinking of changing my keycaps (phantom edition) to something a bit more flashy/traditional pudding keycaps. Has anybody had any experience doing this with their v3 mini? I know the bottom row isn't standard so I'm assuming it isn't possible but just wanted to try and figure it out.

So i bought this headset in October 2023 to use for my new work from home job.  Last week i noticed my mic would go out randomly when I'm on a work call. I would be in the middle of a call and my mic would just cut off out of no where. i could still hear everything but my mic was not picking up my voice.  Its super frustrating and i need this headset for work.I tried updating the headset last night however the issue still continues today. I'm really sad about this headset giving me so many issues. I recommended this headset to a bunch of my coworkers too.  Please help. I really love this headset but i need the mic to be consistent for work calls. 

When im charging my headset  after around 2 minutes the charging turns off for some reason and a green blinking light pops up for a few seconds i think the headset thinks its battery is full and stops charging i checked for this problem and it said that i should update the firmware i allready had the latest one installed

Hey guys i won some silver from the draw last month. I just wanted to say thank you razer for giving it. Anyways GLHF

Why my gold razer is still pending  but my load is deducted?

I took the headphones from a friend, I’ve been using them for a month and everything was fine, yesterday, while playing games, the headphones turned off, I had to disconnect them from the USB and connect them again, then they turned off again and stopped turning on at all   

Hi! Would the Razer Core X work with my laptop? It doesn't have thunderbolt port but it has a USB C one with DisplayPort. It doesn't matter if it doesn't run at full potential, I know there are limitations with the bandwidth. It also has a Intel UHD Graphics card. Would it be compatible? ​​​​​

I am currently still running Version 20231208, which is from around/after the time Synapse essentially died. There has been quite a few updates since then but I just made due with what this update offered. However I still get a ton of static and other issues with quiet sounds. Has enough been fixed at this point to warrant an update or should I just leave it as is? I know I can just read patch notes, but I also know that what the notes say, and actual performance of the software are two different things.

I've been a lifelong Logitech user but switched to Razer 5 years ago when it became clear that Logitech was falling off. I'm super happy with the hardware and software, but I've tried 3 different USB switches (used to use single inputs on two different computers, one at a time) and none of them seem to work well with Razer products. I'm glad to be done with Logitech, but I miss only having one set of inputs on my desk.I'd gladly pay $100 for a nice usb switch that is guaranteed to power my Razer products properly and has nice Razer touches on it. Considering the white-label version of these things typically sell for $20 on Amazon, I have to imagine there is the potential for good margin there. With more and more people working from home, dual PC switching is a market that companies should really be serving.

Razer Deathadder v2 proMouse buttons 3 and 4 and sensitivity up and down stopped working from one day to the next without any clear reason. Don't know how to fix it. Can still edit their function and everything in synapse but they don't do anything.

hii , I'm currently having an issue about my hammerhead x tws , i just received them , opened the box and let them charge till 100% left one drains in 2 mins from 100% to 4% .i tried every troubleshooting steps , from updating firmware to reset to letting them charge to 100% again but issue persists .Have you find any resolution ? please let me know because I've waited for them for too long and I'm really disappointed . it feels bad :(Thank you in advance

THe case is max charge and I don't know how to tell if the headphones are charged them selves. Could I get some help with connecting them It says to open the case and I should hear pairing activated or something like that but no sound plays when I open the case this has also happend to my friend who also got the exact same ear buds so I would really like someone to tell me how to get them to work

Bonjour, je suis dégouté de mon achat, en effet les claviers AZERTY des portables BLADE 15 OLED ne sont que partiellement rétroéclairé. Devant basculer quotidiennement entre 3 ordinateurs (mon Mac perso, mon DELL pro et mon BLADE), je n’arrive pas a trouver les touches du clavier AZERTY car seulement une partie du clavier est rétroéclaoiré. Savez vous s’il est possible de remplacer ce clavier ? Si oui, comment ?   Merci

Anybody having issues loading cards this morning 

So I've been using the same sennheiser HD 4.40BT headphones for a few years now, and while still in good condition, the faux leather covers are flaking away, and I can't really wear them for long periods of time as the band sits directly on my head. Also in games or anything that has a talk function with the headphones, they have a separate function where the sound quality decreases to like 70% of the actual quality when you chat with anyone.I was considering getting the barracuda x 2022 model, and wanted to ask people's general opinions on them, from comfort, long term usability and and if the audio quality stays the same when you use VC.Thanks