The Razer Armory

(Removed photos for security purposes)Hello,My mouse appears to be broken. It cannot charge properly and shows no response at all.Best regards,Allan

isnt it time for razer to do a proper driver and config program for linux?with the increasing use of linux for gaming and it is really good except for all my razer gear.i love my razer gear but having the issues with my tartarus v2 not being able to config it and use it im currently looking for replacement.you are missing out on an upcoming market that will only grow the more windows sells people out and more and more people are moving to a linux based system, it works really well now and will only be better./SkitBra

Hi, today I got a problem with my Razer Viper Ultimate Wireless Receiver, right now I can’t connect to the mouse anymore without wired cable. Since there is no bluetooth built in, I need a replacement for the Receiver ASAP.Right now I'm in Indonesia, and my local Razer Reseller couldn’t even help me for ordering me the Razer Receiver.Could anyone help me or anyone in Razer Support Team could help me? I would appreciate it alot.Sincerely,Thank you.

Currently typing this on a different keyboard… Ive had my Razer Huntsman v3 pro for less than a year and ive kept it clean and in tip top shape. I've never spilled anything on it or on my desk for that matter, same with food. I don't even eat at my desk. I've done nothing to cause this i just play fortnite a decent amount. I would say i play a lot but most people who play on pc competitive fortnite play much more than me. I play 3-4 hours a day on average, rarely more than that. The E key is my edit bind so i press it a lot but never super hard or aggressively. I've had many other keyboard in the past such as the Wooting 60% and the gk61. Both still work (I'm using the wooting now). I like the huntsman a lot which is why I've been using it. There is no reason why 1 key on a 200$ keyboard should just stop working after a year of use. This whole thing is quite ridiculous to be honest and i know for a fact I'm entitled to a replacement keyboard from either razer or Amazon. I'm worried abo

Hi everyone,I’m a long-time fan of Razer gear and I’ve spent years trying to find a Razer Turret V1 (RZ01-0133). I finally managed to get one recently, but unfortunately, the mouse is not working.I’ve already checked the battery with a multimeter and it’s healthy, so the issue seems to be with the mouse PCB itself. Razer's local support in Brazil is no longer available and when I try to contact them, they simply redirect me to the official global support. Since this is a legacy product, I haven't been able to find anyone locally who can fix it or provide parts.I really want to get this kit working for my setup. Does anyone know if there is a specialized repair service that accepts international shipments for out-of-warranty repairs? Any leads or advice would be greatly appreciated! Thanks! 

Does anyone know how to fix this?  When charging or even sometimes when wireless. I have the num pad on the side bound to Num Pad buttons. But in-games it always inputs as normal Number Row keys. Which makes it completely unusable.  Tried resetting/removing profiles. Removing drivers, etc. Nothing seems to fix it. I can only sometimes fix it in wireless mode if I turn the mouse off and on again. 

Hello Razer Support Team,I am writing to report persistent and serious issues with my Razer Naga Pro mouse.Device Information:Detail Value Product Razer Naga Pro Serial Number 632125H16201418 Firmware Version 2.3.2.0 UI Version 1.0. [removed by moderator] Synapse Version 4.0. [removed by moderator] Issues:Bluetooth disconnections: The mouse frequently loses Bluetooth connectivity and fails to maintain a stable connection. "Device Not Recognized" on wired connection: Even when connected via USB cable, the mouse randomly shows a "USB Device Not Recognized" error — the issue is not limited to wireless mode. Reproduces on multiple PCs: Tested on multiple different computers — same issues on all, confirming a hardware defect. Minimal usage: The mouse has had very light usage, yet problems still appear, indicating a quality/reliability issue.Purchase History: This is my 5th Razer mouse purchase. Every year, after a short period, strange issues appear that render the mouse unreliable and fo

لا استطيع الحصول على المصادقة بخطوتين عن طريق رقم الهاتف [removed by moderator]

Hi I’ve today bought a viper pro 3 I tried installing the razer synapse 4 but everytime the installer open I get server access unavailable I’ve tried everything restarting router pc preferring anti virus pretty much all basics but still getting the issues has anyone been able to solve this issue?

Hi everyone,After about 4 years of loyal service, my Razer mouse is finally starting to show some battle scars. The rubber grip under the side buttons has developed a small worn spot and a bit of peeling.To be fair, considering the amount of hours this mouse has seen, I can’t really complain — it actually held up pretty well.That said, I’m curious about something:Is there any way to replace just this rubber grip piece, even outside of warranty?For example, does Razer sell replacement parts, or is there any official grip kit designed for this area?I’ve seen some universal grip tapes online, but I’m not sure if there’s something closer to the origina

THX SPACE AUDIO - I bought it for a fee with surround sound application, when can I get the code? I bought it in February 26, but I haven't heard of it yetThe status is that it will be delivered... If I got an e-mail and I deleted it, where can I get the code?

I’m curious how fellow gamers balance their time between gaming and using productivity or workflow tools. Many of us juggle games, work, and personal projects, and I’m exploring ways to stay organized without missing out on gaming fun.Some questions I have: Do you use any apps or automation tools to streamline tasks? How do you schedule gaming sessions alongside work or studies? Any tips for staying productive while still enjoying your hobby? Would love to hear your experiences and recommendations!

So I have a Razer Stream Controller, and at first worked like a charm, mostly use it to control my Philips Hue lights. now we are stuck at running 5.9.1 of the Loupedeck software, and many plugins no longer work with that, I basically have brick with useless buttons.What is Razer going to do about it.  I love the products have spent thousands of $$$ on devices, I own almost every razer device they have made.  and I am finding the lack of any information on some products just missing.Anyone else in the same boat? Just very frustrating. Thank you     

Now- my microphone is quite difficult to retract into the headset.. Very difficult. I won’t force it, so it just stays out and dangling. I hear it’s a common issue and look past it.Then, after charging it last week, I’ve had the recurring issue of the left channel being much much quieter than the right ear. Think, 15-85 ratio rather than 50-50 between each ear. I ignore it for a bit but it renders the headset essentially unusable, and I’ve seen plenty of other posts about it.But I’ve noticed, if I turn the headset off and close synapse, then turn the headset back on with Synapse closed, it works fine..? This seems to be a recurring thing with these v4 Pro’s, wondering if this is a hardware issue or Synapse 4 issue. All firmware (oled screen, headset, and synapse) are on current version. Including windows. Headset is only ~6 months old, bought from Bestbuy. Same issue when wired, Hyperspeed wireless, or Bluetooth. Same computer.

Hi all, I picked up a Razer Turret for Xbox One (model RZ03-0282) from a thrift store. It’s seemingly in great shape, but it’s missing the mouse dongle, and more importantly, it’s stuck in STM32 bootloader mode (I’m assuming that’s what landed it in a thrift shop in the first place.) I can see it in STM32CubeProgrammer, but I need the correct firmware file to recover it. The flash memory reads as empty. The official Razer updater won’t detect it in this state. Does anyone know how to obtain the Turret’s recovery firmware (.bin or .dfu) so I can flash it directly? Thanks a ton! 🤗

THX 공간 오디오 - 서라운드 사운드 응용  유료로 구입을 했는데 코드는 언제쯤 받을수 있을까요? 메일로 보내준다는데 26년 2월에 구입을 했는데 아직 얘기가 없어요상태는 배송됨 이라는데요… 만약 메일을 받았는데 제가 지운거라면 어디서 코드부여 받을수 있을까요? 

As the title suggests.I am part of the Razer ecosystem so by default my instinct is to go Razer, however the arena 7’s having a tweeter and a little bigger sub is kind of winning me over.Can anyone weigh in on what the better system might be? 

I've owned a fake razer viper mini and it sucked. The sensor was blinding red and the side buttons didn't work. Now I wanted to get a real one without breaking the bank and I got the deathadder Essential. What I can say about it is that it's absolutely incredible, super high quality, beautiful led light and even mechanical clicks! It also has an infrared sensor (I think) and the sensor light is invisible to the naked eye. The tracking is good too! I have worried a bit about the weight but guess what? It improved my aim! My aim isn't shaky and it's light enough to move it around fast. In my opinion it's the budget king! What do you think?

I purchased a Razer Viper Ultimate in June 2022 from the official Razer store in China (Taobao).Recently, after a system update and a Synapse update, the wired connection of the mouse completely stopped working. The device cannot be recognized when connected by cable, although the wireless receiver still works.I discovered that there is no official repair option available for customers in China once the product is out of warranty. As a loyal Razer customer, this is very disappointing.I hope Razer can provide a reasonable solution or assistance.Contact email: [removed by moderator]

Good luck have fun! Let’s win some Razer Silver to exchange for our favourite Razer items!

Hi, I bought a Razer product, but it didn't come with the activation code for the 7.1 surround sound technology. I'm unable to request a code from the website, I need help!

I'm looking for old footage to SFs store GDC events or around that time frame pre 2020.

As the title says, I can't change the RGB lighting of my Razer Raptor in Synapse 3, does anyone know why and how I can fix it?   The light is fully functional however I just can’t change the rgb light in the settings, anyone know why?

Hello Razer Support / Community,I have a Razer Viper V3 Pro (Serial Number: PM2513H32100089, EU Packaging).In Razer Synapse (latest version), in the Calibration tab:- I have enabled the checkbox "Enable Asymmetric Cut-Off".- But the two sliders are NOT independent:  - When I try to move the lower slider (Landing Distance), the upper slider (Lift-off Distance) moves with it automatically.  - If I move the upper slider, the lower one jumps to be 1 unit lower or follows it.  - I cannot set different values (for example: lowest Lift-off and Landing on 13) to fix cursor jitter / spazzing / skipping pixels when lifting the mouse and placing it back down quickly.I have already tried:- Reset Surface Calibration in Synapse.- Hardware reset of the mouse (hold left + right buttons + scroll wheel for 7-10 seconds while powered off).- Full clean reinstall of Synapse (uninstall, delete leftover folders, reinstall from official site, restart PC).- Update mouse firmware via Synapse.- Multiple PC resta