The Razer Armory

Hello,I'm using the Razer DeathAdder V3 with the HyperPolling Wireless Dongle. I’ve noticed that sometimes my Wi-Fi connection becomes unstable or starts lagging, and at the same time, I feel like my mouse also starts to lag or stutter.Could this be caused by interference between the HyperPolling dongle and my Wi-Fi (especially since both use the 2.4 GHz band)?Is there a recommended solution to avoid this kind of interference? Any help or advice would be appreciated.Thank you!

Hello, I recently just bought a Razer Blackshark v2 X and it did not come with a code and there are no emails sent to me either. When I tried to register my product it says that it is already registed can someone please me ? I want to use the 7.1 surround sound.

Dear Razer Support Team, I own a Razer Kraken v4 Pro headset. I did not receive—the activation code for the 7.1 Surround Sound software. Could you please send me a new code? Thank you very much for your assistance.

This product is already registered. If you did not register it, please contact Razer Support. s/n HN2121D13407450 I bought it from an online store.  

I have a Razer Naga Trinity and I've been using it for a long time now. I've been thinking of upgrading but the side panel that I like which is the 7 buttons in a circle isn't in the V2 pro. they side panels look the same shape and size so I was wondering if it was possible to use the side panels from the trinity on the V2 pro

is the razer basilik v3 going to be a supported device on razer synapse 4 (the mac version of synapse)

Hello. This is a topic that’s been touched on earlier  as well, but with the Razer synapse for mac out, I’ve been trying to connect my basilisk v3 mouse, but the software seems to not recognize it at all. Have tried the typical debugging, restarting the PC/software, reinstalling the software, reconnecting the mouse I need to be able to remap my mouse buttons to use this mouse for my work, which is only avaiable via synapse. Anyone have any suggestions? Or should I consider returning this mouse since it seems like I’m not the target audience for this :/

Hi, for the past four days I've been dealing with a keyboard issue. When I play certain games — namely Deep Rock: Survivor, Dead Island 2 and Deep Rock: Galactic — the keyboard goes "crazy." First, I hear the disconnect sound, then the RGB flickers a couple of times, turns off, I hear the reconnect sound, and once the RGB lights come back on, the keyboard stops responding — or if it does, it starts spamming a key. I've tried every possible solution, including those recommended in Razer's support guide. This issue only happens with the games I mentioned — on the desktop, the keyboard works and responds without any problems.Also, I’ve noticed that the “Analog” model of the Huntsman V2 does have a firmware update available, which is not the case for my version.Here are my PC specs: Ryzen 5 3600 16 GB RAM 3200MHz RTX 3060 Ti (Driver version 576.52) 500 GB WD Black M.2 SSD + 1 TB XPG M.2

I’ve been looking to purchase a wireless charging puck for my new Basilisk Pro v3 but no site seems to have any availability. Is there any official word when the puck will be available again?

I hVE 2 OLDER nOSTROM GamePad and N52 and RZ07 … I have the Razor Configurator installed but the configurator does not “FIND” a pad connected. I have plugged and unplugged, and reinstalled the driver GamePad, but no luck.  All I want to do it be able to program one of my controllers.  Please help.

Hi, i accidentally clicked fn+f9 combination and i turned on macro, when i wanted to turn it off this combination doesn't work no more and this red light is flashing all the time and it makes me mad, someone can help me? please, my keyboard is Razer Ornata V3

Just got myself blackwidow v4 75% orange and Im wondering can I just switch the y and z keys? 

I got my Pro Click V2 today and its fascinating. The shape is almost perfect and it feels great but for some reason there is no DPI button and instead they give you a long press on the scroll wheel for AI garbage that you cant remap to cycle DPI. I thought i basically found the perfect productivity mouse but its ruined by another company trying to jam AI crap down our throats. Do you really think an AI prompt button is more useful than a standard CORE feature on a mouse? Why wont you let us remap the AI button to sensitivity? Why is there a small subset of button I can remap the long click to? 

Just bought a Razer v3 hyperspeed mouse and after putting a battery in it it doesnt turn on any help would be great

While trying to play a game, my Razer Naga X mouse kept disconnecting repeatedly. I’ve tested every USB port on my PC, but the issue persists. I find it unacceptable that a product like this is experiencing such problems.

First of all, the problem is that I forcibly pulled out the stabilizer and I can't put it back in. And I'm trying to clean the inside and disassemble it, but there seems to be no information on it in the world. Can someone tell me?

Not new to Razer but new the Forums. Was pulled into the Cortex 15th Season Squad Event and found myself looking for information on that.   Saw the coin giveaway here and now I am a little intrigued.   I only play MechWarrior Online, but was thinking of finally playing something else if I can find something I like that Qualifies for the Squad Event.Not a good player and I like the more realistic physical mechanics in a game but do not enjoy killing things. No judgement, just my preference. slow paced tactical turn based or RT.something you can play casually.My system runs good with High FR and Higher graphics.I like games in general that include active discord users and team balance

I am having trouble with my Naga Trinity scrolling down constantly in menus and browsers. The issue has repeated itself on the other computers in the house. Anyone know how to fix this issue?

Hello, I have a problem with the mouse Razer DeathAdder V3 Pro, I can not update the firmware v2.00.03_r1, the dongle is updated, but the mouse is not updated, gives an error, what to do?  

If you do a quick search you will find nearly a hundred different posts and comments detailing issues with this mouse! (even more including reddit). How has Razer gotten away with not doing anything about this, especially when it is apparent the issue is with their firmware and software updates. If you buy a product from a company, and they push an update that breaks your device, are they not required to fix it? WHAT IS GOING ON HERE!?!?!?!?!?I’ve linked some threads below so you can see what I’m talking about, they must know about this right!? RMA won’t fix a thing if it’s their fault these mice are breaking! I feel like I’m losing my mind, is there any way to make Razer give us an answer!!! Please help bring this issue to their attention if you can. https://insider.razer.com/razer-support-45/razer-basilisk-v3-unable-to-maintain-stable-connection-53607https://insider.razer.com/razer-support-45/razer-basilisk-v3-stopped-working-completely-48689

Hey guys, my deathadder v2 was working super cleary untill today. Suddenly scroll wheel stopped working. The scroll function and the click thing doesnt work anymore.

hi yalls!!! anyone can roughly gauge how long does it take to restock the steam credits on the razer gold store?

My Razer Viper Ultimate just won't charge, it doesn't charge more than 2%, I've tried charging using the dock, I've tried via USB, every way, I've cleanly reinstalled synapse, I've updated firmwares, I've restarted the computer, changed place USB, NOTHING WORKS. I need urgent help, I need mouse functionality, however, I bought it wirelessly to use it wirelessly, I don't use it charging with a wire attached to it.   

Is It normal the mouse wont charges when Im playing a game and using a controller instead of the mouse, I can charge It only when Im on desktop without a game running in background. It seems a software issue. It's usuless like this, becuase i Need to keep the PC running in standby for charging the mouse.