Audio

I’m experiencing a persistent and very frustrating audio issue with my Razer BlackShark V2 Pro (2023) headset on Windows 10.After a few seconds of silence, the next sound played suddenly becomes extremely loud for a brief moment (a sharp volume spike), before returning to normal. This happens consistently — for example, when watching videos, opening a tab in opera with browser-sounds activated, or receiving a system notification.Additionally, Windows system sounds completely ignore the volume mixer. Even if I mute system sounds or set them to 0%, they still play at maximum volume through the headset and then reset themself in the audimixer to 100%. These two issues combined make normal use very uncomfortable. What I’ve tried (none of these fixed the issue): Reinstalling and uninstalling Razer Synapse 4 Enabling / disabling W

someone have good eq for arc raiders? i need hear steps littlebit better

Hi everyone!I really like my Razer BlackShark V3 Pro headset but I have a few issues sadly that I can not fix. - When there is no audio playing for a few minutes, the audio then played in ‘faded-in’. This is very annoying it basically mutes shot notification and short voice chat moments. I can't find to turn this off anywhere.- The headset stops audio all together sometimes, it still shows in Windows and is playing but no sound. Reconnecting the dongle or powering the headset on and off again fixes this. - Synapse tells me to update the firmware yet I already upgraded to the version that is listed on the website from August 1st 2025. 

Hi, I’ve had my Barracuda X for two years and lately I’ve been experiencing problems with the audio in wired mode, where I only hear from the left side when the cable is turned in certain ways. I’m not experiencing any issues in wireless mode, so I’d like to find a replacement for the cable. Is there any way to buy an official one?

Hello. I have bought this razer blackshark v3 x hyperspeed 3 days ago and I have getting this stupid static voice all the time even if i listen the song at %45-%50 I can still hear the voice how do i fix this problem???

Hello, I cannot register my Razer product because the serial number is already registered to another account. I would like to request to remove / deregister the serial number so I can register it to my account. Product: Barracuda X Serial Number: (SN)AC2319D25505768 Proof of purchase: Thank you.

I bought the Razer Barracuda X headphones. Do they support the PlayStation 5's Tempes 3D sound technology?

I can't turn them off, I can't update the drivers because I get an error: invalid output string format. The Razer Synapse software on my computer also doesn't work. When I try to turn them on, it turns on for a second and then turns off. I can't even turn the volume up or down. 

Hello.I recently got a pair of Razer Barracuda X (2022) headset and had trouble with the dongle connection. It kept disconnecting and not wanting to connect back unless i unplugged and plugged the dongle a few times and turned the headset off and on a few times. Thought it was a problem with just my pair as the reviews for the headset were good so i returned them and got another pair. This one has almost the same issues. Not as bad tho. For example when i play PUBG, the sound randomly gets completly cut off and i can’t hear anything and it doesn’t come back unless i unplug and plug the dongle back and restart the headset. This takes about 20-30 sec which are crucial for not dying in the game. I tried almost every fix i could find online. I even disabled all other sound output devices. I had the 2021 version before and they worked perfectly, but i decided to get the 2022 version cause they had bluetooth. N

Hi, I have been logged out of THX Spatial Audio (which I have paid for) and it will no longer let me log in.I try to log in via email/password, or one of the connected accounts and get the error message “No authentication found” I have tried doing a full reinstall of the program both through razer synapse, and through the standalone program, restarting my PC in between.I have a Razer Blackshark V3 so it is capable of using the program, I have used it for months, but now I can no longer log in or use it with windows. Any help please? 

Nie zbyt umiem to opisać. Dźwięk jest czysty do momentu aż nie wejdę w np. discorda. Nagle wszystko staje sie stłumione i dźwięk z mojego mikrofonu automatycznie przełącza sie na mikrofon ze słuchawek. czat GPT nie umie w tym pomoc. licze na pomoc od polskich użytkowników.  

Can’t find it in stock on any online vendor! Some have the information “removed from catalogue”. Is there a V3 incoming soon?

hello I don't have both my usb cord to connect the hub and the hub itself anymore and I was looking where I could get a replacement or if I could perchance buy one but there isn't any on sale in the replacement part tab nor in any other 3rd party store so I have no idea what I should do 

My Razer Opus X which I recently bought isn’t connecting to the Razer Audio app (iOS). It connects to my devices fine, but the app doesn’t register it. 

这款耳机在雷云3驱动里，调节各个音效均没有效果，但调节音量大小是正常的，耳机固件都是最新，换了USB口也无效，有时候重启电脑就好了，但大多数情况都是失灵的，请帮忙解决一下

ma copine a commandé en compte invité sur raser un blackshark v3 pro pour mon Noël . J ai donc des difficultées a fournir une preuve d achat, et je souhaitait un casque compatible avec ma rog xbox ally x et ma xbox série x . Je ne sais pas si  ce casque peux me satisfaire. Donc comment puis je obtenir un preuve d achat solide et ce casque et t il compatible avec mes 2 machines ?. Merci de votre aide!.

Hi everyone,I am experiencing a persistent issue with the USB dongle for my Razer BlackShark V2 HyperSpeed. The headset itself seems fine, but the USB transceiver is constantly malfunctioning on my Windows desktop.The Issue: When I plug in the dongle, Windows Device Manager does not recognize it properly. It shows up under Universal Serial Bus controllers as: "Unknown USB Device (Device Descriptor Request Failed)" "Unknown USB Device (Configuration Descriptor Request Failed)" "Unknown USB Device (Set Address Failed)" The device status shows Code 43 ("Windows has stopped this device because it has reported problems").Symptoms: The dongle is not detected by Razer Synapse or the Razer Firmware Updater tool (the tool asks me to connect the d

Hi Razer Team! I think it would be great to add Kraken V4 support to the Razer Audio mobile app.Lately, I’ve often wanted to use my headset not only on PC but also outside, for example, while walking or traveling. However, since it’s not possible to adjust the sound, lighting, or other settings from the phone, it makes it less convenient and discourages me from using them outside my home.I believe adding Kraken V4 compatibility to Razer Audio would be a great improvement — it would make the experience much more flexible and enjoyable for many users, not just me.Thanks for considering this! 💚

Sorry if this is a long one. The mic on my Blackshark V2 (wired) doesn’t work. As of currently there are a few things I’ve been able to find out about it, but it’s not much. (This is all on windows) I’m not the greatest w/ this stuff, but this has been an issue for at least a year and a half now. I’ve done all the basic troubleshooting that I could find: make sure it’s not muted, give apps permission, enable it as default audio and communication device. I’ve tried de-installing the driver, restarting, and re-installing the driver using the windows automatic search. Internally it is referred to as “Microphone (High Definition Audio Device)” It is currently using a mic splitter extension cable, but reversing the order of the two wires that leads off causes the headset/mic to change. In it’s normal form, the sound is louder and a touch clearer, but the mic does not work. Instead, it only produces a constant static tha

Nommo 2 windows sound out.For example, when I play Assassins creed, after a while the sound cuts out, the speaker flashes and they don't play anymore, but they do in windows. And when playing music, there are dropouts like disconnecting and reconnecting. Connected via USB and tried all kinds of tips that could be found on the Internet

Purchased Razer Blackshark V2 Hyperspeed headset and registered them to my account. Have not received any activation code email, just an email saying my product has been registered.