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  • 2,645 Threads
  • 5,923 Replies
2645 Threads
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SpectralpooInsider Mini
asked in Audio
THX Spatial Audio not working after update

I have Karken Tournament edition and I downloaded the recent 20231107 update and I launched my game and Spatial Audio didnt exist and I tried many ways but the sound is still awful and I cant seem to find the device I was using (Thx Spatial Audio - Synapse) and now my sound is really bad and i cant play

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Fenix_86
10 months ago
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raywilliamInsider Mini
asked in Audio
7.1 Surround Sound Installer Server access unavailable

When I run the Surround Sound Installer, it just shows “Server access unavailable”. My connection has no problem, I have tried wifi, hotspot and lan cable.

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boardleetDirt464
4 months ago
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RoseBonbonRUBYthink189
posted in Audio
Fake Pikachu headphones?

Hi guys! I'm new here and bought my first Razer product, that's Pikachu's Hammerhead edition. The thing is: I bought it on sale from China and it arrived yesterday. Everything with the package was really exceptional, but I got kinda disappointed with the sound quality, I even downloaded an EQ app on my phone to try making it better. For the lower price and sound quality, I think it might be fake - but I could register its serial number on the warranty without problem, so I'm really confused. Is there any chance that the counterfeit products now have 'legit' serial numbers? Also, I can't connect the headphone on the Audio app. If you need, pictures of the product/packaging, I can that them later Thanks :)

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D
2 years ago
M
Maccorf
posted in Audio
Razer Opus ANC hissing and squeaking

Does anyone who owns the Razer Opus find that the ANC feature creates an abnormally loud white noise effect, with a sort of faint squeaking noise, almost like light water flowing around a small fountain? I am experiencing this, and am trying to figure out if my unit is defective or this is the correct functionality. Customer Support has not been helpful, and if it is in fact functioning correctly, then this is quite a poor product. Anyone have thoughts? Thanks!

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O
3 years ago
5
5354738244
posted in Audio
razer nari loses connection with the dongle

hi, for a few weeks I don't know why my razer nari ultimate lose connectivity with the key every time the pc is restarted, I have windows 11 and the razer synapse 3 software that sometimes when I manage to connect the headphones does not show me on the screen the headphones of the device section even if I hear the audio. I used both the key recovery tool and the one to update the headphones and the key.Here several things happen, or the key is not in the software so I have to uninstall the driver and also change the USB port or sometimes it recognizes it but the firmware download goes to the maximum and then returns to zero and asks me to restart the firmware download (when I open the application, version 106 of the headphones appears while in the key section the current installed version does not come out, practically as if was installed). In summary it is as if the pc deleted the driver of the key at each reboot (I have already reinstalled synapse 3 several times) what can I do to so

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B
2 years ago
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KrisyongInsider Mini
asked in Audio
Razer leviathan v2 can’t switch to bluetooth paring mode

Hi everyone I’m using my Razer leviathan v2 speaker use Bluetooth mode connect to device listen music but suddenly the speaker auto disconnected after I can’t switch to Bluetooth pairing mode again press the source button also can’t turn to blue light pairing mode always keep on the green light how can I do pls help me guys !

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V
2 months ago
ProfessionalGamer0
ProfessionalGamer0Insider Mini
posted in Audio
Razer Kraken Ultimate not being detected by Synapse 3

I've been frustrated over this for the past day now, I recently got a Kraken Ultimate and while it worked for a while, I had to do some troubleshooting with the microphone, I uninstalled some drivers and then tried it again after they were reinstalled but now it wouldn't be detected by Synapse. I also tried it on another system where it still worked. I have tried - Reinstalling Synapse - Using the Device Troubleshoot tool - Scanning System Files for corruption

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Razer.Speedcr0ss
2 years ago
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SupaTNInsider Mini
asked in Audio
Razer Seiren X Output Issue

When using my headset and connecting directly to the microphone, the audio that comes into the headset is super quiet in my left ear only, the right ear is loud and clear but I can barely hear it coming out the left. I have tried messing with the levels in the microsoft sound settings for the microphone and those are fine they were at 100 for both sides. The headset works perfectly fine when plugged into any other device and sounds just fine. I saw a few questions here that were asking the same thing but all of them have been closed with no replies and it doesn’t seem like they solved it. Does anyone know how to fix this issue?

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P
7 months ago
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Minerva0987
posted in Audio
RAZER Kraken 2.0's not working with some games

Hello! I bought RAZER'S Kraken 2.0, 7.1 Surround Sound Headset around July of 2016 and with some games it's refusing to work. I can listen to YouTube and most AAA games just fine, I tested them with Crusader Kings II, SCP: Secret Laboratory, among others, however with some games like The Darkside Detective and Aaero, it's not projecting any sound. I came to the conclusion when I plugged in some random Bluetooth Speakers and they projected sound just fine. I've tried to: Reinstall Razer Synapse 2.0 Reinstall the Kraken 2.0's drivers Change all possible settings within games that don't work Restart my PC Recalibrate my headset, (which also didn't project any sound, somehow) I'm a bit dumb with audio, so is there any solution, or should I just buy a new headset? (also, there are these beeping sounds, like the rhythm of footsteps, that happen from time to time. been happening for about a year now too.) Thanks! Minerva

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M
5 years ago
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madaras_adrian
posted in Audio
Kraken V3 PRO losing sound on changing videos

Hi guys, I just got my first Kraken V3 Pro and started having weird problems. The problems occur if I use them with the USB doggle and they are the following: - I watch a You tube video to the end - I wait about 5 sec before clicking on a new video - the video starts, I see the volume in the system tray and the green output (meaning sound is coming out) but I hear nothing in the headphones - I stop the headphones and reconnect them and they work again (if I close Synapse they are working) I tried reinstalling Synapse but it did not solve my problem. Can someone help me here? Very weird thing for this to happen with a 200 Euro headset. Adrian

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D
2 years ago
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Configure_Terminal
posted in Audio
How I fixed my MUFFLED sounding Kraken: Tournament Edition

Introduction: Hello! I recently purchased the Kraken: Tournament Edition. After purchasing, I noticed how muffled the audio sounded. Perplexed I went through forums, looking for an answer. Noticing these threads were mostly empty, and without answers. I wanted to share how I 'Fixed' my Kraken: Tournament Edition. What's causing the Muffled Audio: So what is it that is exactly causing the issue, its actually very simple. referring to the product page, scrolling down you will come across the listed functions of the included 3.5 > USB-A Audio Dongle. Listed under #2 you will find "Bass Control" its the knob to the left of the Razer Logo. Pushing it down or up will modify the amount of bass your headphones will be receiving. I found that mine, out of the box was either set to maximum, or near the highest amount of bass the dongle could output. The Solution: The included 3.5 > USB-A Audio dongle has a knob that allows you to adjust the bass. It can be located on the side, left of

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H
3 years ago
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zacattack4210Insider Mini
asked in Audio
Kraken V3 Pro USB Dongle Problem

When I power on my pc, my Kraken V3 Pro doesn’t appear on razer synapse and sound does not work until I unplug and replug the dongle into my pc. I have tried running the repair feature in the razer uninstaller (which as I understand fully uninstalls and reinstalls razer synapse from your pc), after doing so the issue remained. Without synapse installed the issue is not present but I need synapse for my razer mouse button functions to work. Any help would be much appreciated,Zac

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rockketlauncher
4 months ago
GameGH0ST
GameGH0STInsider
posted in Audio
Tiamat 7.1 v3

I've been wondering why the Tiamat, through two incarnations, has only been available with analog connectors. Why? Nobody with a laptop or small form factor pc is gonna have those connections. It's not worth it to buy an external card when pretty much every gaming pc can support 7.1s thru USB. Why not USB with the 10 distinct audio drivers. Should be officially Dolby, DTS, THX certified. And yes, we need software to optimize the equalization settings. Also... the Tiamat microphone is known to be terrible. Simple fix, make bidirectional. The null direction would help with noise cancellation.

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K
5 years ago
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micchon20
posted in Audio
Can anyone recommend me a good pair of wireless headphones

I need a pair that’s less than 150 and has a good design and is comfortable, the last pair I had was the razer nari ultimate, and I quite enjoyed the look and feel of it, the mic quality was to be desired, but the incoming sound was good

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Feraligatorade
2 years ago
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jrip.Insider Mini
asked in Audio
Razer Barracuda X (2022) [RZ04-0443] Battery Percentage / Indicator Issue

Has anyone here verified that the Connecting the Barracuda X 2022 in Razer Audio App would show its battery percentage? First time I’ve used the headset it was on 85% on the Audio app, and on PC when connected via BT. I’ve left it charging for over 3hrs with various methods, using Razer Cable, third-party cable, power-adapter and plugged into USB A on PC, but it still shows 85% on Audio App and in PC.I factory reset the headset, and now it shows at 100% on audio app and PC, but not sure if that reflects the actual percentage, since I’ve been using if for 3hrs nonstop and it’s still at 100%. PS: Charging indicator never turned static green when charging, and was blinking green all the time, and I think this is a common bug across the barracuda x, I’m more concerned on monitoring  the actual battery % so I’d know when to charge and when to stop charging. 

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W
14 days ago
deadbutch3r
deadbutch3rInsider Mini
posted in Audio
THX

Hi. I enter a thx audio code and install windows again and program don’t accept code pls help 

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deadbutch3r
1 year ago
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darkstryke78
posted in Audio
Razer Kraken TE THX spatial audio button issue

so, first off everything is functioning correctly EXCEPT the actual button on the USB controller doesn't turn THX on/off after rebooting. worked fine on install, first reboot next day and i can only turn THX on/off in the synapse program. i reinstalled synapse and the button worked again until rebooting the next day, then i had the same problem. Not product breaking but i'd like to use the controller...any ideas?

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M
3 years ago
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awar85
posted in Audio
Conflict driver with realtek

I recently installed Win 10 pro 64bit on a build with ASUS B-450 prime plus motherboard that has the realtek audio driver, after installing the drivers for my kraken pro v2 7.1 headphones, the system went into tilt. During windows reboot the system is crashed. There is a loud buzzing sound in my headphones from time to time, and my ears are distorted. I believe it is a driver conflict problem. How can I solve? PS: sorry for my bad english but this is a google translation.

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Razer.Caziel
5 years ago
K
kyawswarlinn
posted in Audio
Razer Hammerhead BT can't pair with Razer Phone

Last a few month ago I was buy razer hammerhead bt for pair with my razer phone.First when I was unboxing hammerhead bt and pair with my razer phone is not any problem,it is cool and amazing audio sound.But after 3 or 4 months suddenly getting lose signal with phone and hammerhead bt.So I will try to unpair and pair again.A bit difficulty for connect each other,I will try to do many thing reference for internet.I get is back to pair because I was factory reset my razer phone. Then a few week after getting lose signal again with phone and hammerhead bt.Same I was try many thing for pair each other.A lost of time trying,a lost of time factory reset my phone.totally can't connect each other this time. Getting confuse my phone(Razer) can pair other device, my new hammerhead bt can pair with other device.For example: hammerhead bt connect with macbookair,it is Ok,my phone pair with buletooth speaker it is Fine. Why this Razer phone and Razer hammerhead Bt can't connect or can't pair each o

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L
5 years ago
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TGF-Spike
posted in Audio
Thresher 7.1 PS4/PC : Is it better to use optical cable on PC ?

Hello, I recently buy this gaming headset and i would like to know if the optical cable is totaly useless on PC ? Thanks.

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BlackFireDragon
5 years ago
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jfkjohan
posted in Audio
Nari Ultimate - Haptics too Hectic/Loud/Ouch!

Dear All, I have written to their support team but thought i'd speak here as well and who knows, i might be able to get some thoughts on this from awesome veteran experts like you guys! My name is Johan and I am from Kuala Lumpur, Malaysia. I bought the Nari Ultimate headsets yesterday and brought them home. They are comfortable to wear, awesome to listen to and pretty much is great bang for buck. Well, i've paid for it, so its pretty darn well even if its not. And here is where i'm feeling a bit down. The haptics is too loud for me. Its too vibratie (if there is such a word), and it hurts my ears. The sounds sound like its a vibrating MESS, and i play FPS like Battlefield V etc. Its just TOO DARN powerful that you are hearing VHOOOBS WHOOBS VHOOBS and not the actual sound. I don't want to disable the haptics because then i would have just been better off buying a $10 headset from the supermarket. I was told that I can just use the new BETA Synapse 3 but when I connected my USB

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Razer.Caziel
5 years ago
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bestOPALNewCar393
posted in Audio
Razer Leviathan Soundbar Buzz

My soundbar has developed a buzz using an AUX cable from my Gigabyte z390 Aorus Pro's outputs (any of the back or front headphones). I've tried different power outlets to rule out grounding conflicts, different aux cables, ground loop isolator and nothing. Connecting via Bluetooth gets rid of the buzz but bluetooth is very touch and go on my PC. Any thoughts?

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Sye_The-Vie
Vanguard
3 years ago
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orange003
posted in Audio
Razer Leviathan Soundbar 5.1

Hi, Just a bit of advice please about the Leviathan Soundbar 5.1. I have it on PC Windows 10 using a Soundblaster Z sound card. Can anyone advise as to if the speaker configuration in Windows and Soundblaster should be set to 5.1 or 2.1?

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O
5 years ago
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PaperzMaskInsider
posted in Audio
Opus Android app

Hi, Recently Razer has released new Razer audio app which actually replaced Razer Opus app, but this new app doesn't support Opus headset. is there any solution?

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P
3 years ago
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ReydanNL
posted in Audio
Razer Kraken 7.1 V2 mic problems

Hey everyone, Today i've recieved the Kraken 7.1 V2 and it seems my Mic doesn't work without enabling "active mic noice cancellation". If I have that option disabled I sound like a robot, is this normal? Also my friends complain my Mic sounds bad on Discord, like I am talking through an old phone. I thought the Mic should be pretty ok? I hope anyone can help me with these issues. Regards, Reydan

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T
5 years ago

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