Beta installation freezes randomly

Discussion in 'Razer Synapse 3 Beta' started by Catamenia, Sep 26, 2017.

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  1. Gothic.Crusader

    Gothic.Crusader New Member

    Sorry to bother you all but I'm having issues when trying to install Synapse 3 Beta and it freezes on random points of the download part, also with random numbers. Sometimes it stops at 31MB of 128Mb, sometimes at 35MB of 106MB (total numbers change with each try), after that it only lets me cancel it and it uninstalls the first part automatically. Also since the first failed try with beta, Synapse 2.0 started crashing each time I open it, which became even more frustrating since I got a new 7.1 ManO'War headset today and cant get surround out of it without Synapse.

    Stuck downloads.png

    Sent a ticket but since I can't provide attachments I decided to post this here also.

    Thanks in advance for any guidance provided.
     
  2. PT.Singer

    PT.Singer Jedi Master

    You did the right thing, submitting a support ticket. Since the software is still in Beta, nobody outside of the company will be able to give you the kind of support that Razer Support can. Be patient, and let them help you. :)
     
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