Damn Tartarus V2 not detected after Synapse 3 update

the title says it all. waste of money if the tartarus v2 can't be detected after the useless synapse 3 update. get it together razer and stop causing inconveniences to gamers.... what a slogan.... "made by gamers for gamers" my arse... You guys cant even get your software to work with your product properly.

 

Have you tried reinstalling Synapse?

 

I HAVE DONE THAT COUNTLESS TIMES

http://prntscr.com/kurj68

I MADE U FAMOUS IF THAT IS WHAT YOU WANTED.

AND HERE IS THE LINK TO MY FACEBOOK POST WITH THE SCREENSHOT

https://www.facebook.com/photo.php?fbid=10156604096597068&set=a.10150804702452068&type=3&theater

 

So you're disrespecting a staff because of a software problem? you sir need some help and go outside because that is the most insane thing someone can do over a software problem.

 

whatever...

 

Its not whatever you're on a razer forums complaining over a simple software problem then you proceed to "make the staff famous" which is so insane you would get that mad over nothing.
I don't want to know how you treat other brand support

 

WHATEVER.

 

Hi. First off, I edited your original post as it contained words that are not in-line with our house rules and gave you a warning point. As for my question, if you reinstalled Synapse, it was to make sure that we are on the same page so I would know where to start in helping you as you did not mention what you already tried. I would not know if It was a software or a hardware issue. It's everyone's best guess.


If you still want assistance, please mention on what you have done as troubleshooting and we will go from there.

 

Got a Tartarus V2 a couple of months ago and after an eternity with Razer support to get Synapse 3 working, I finally got a useful week out of it. Today I updated to Synapse 3 V3.3.918.91818 and the wheels have fallen off again. I've had it with Razer, will be seeking a full refund for this under-developed piece of garbage. Razer stuff used to be rock-solid. Now my D-Pad only works with some programs/profiles and not others. Utterly hopeless...