Damn Tartarus V2 not detected after Synapse 3 update

Discussion in 'Keyboards' started by JasonElpheusWong, Sep 14, 2018.

  1. JasonElpheusWong

    JasonElpheusWong New Member

    the title says it all. waste of money if the tartarus v2 can't be detected after the useless synapse 3 update. get it together razer and stop causing inconveniences to gamers.... what a slogan.... "made by gamers for gamers" my arse... You guys cant even get your software to work with your product properly.
     
  2. Razer.FirePenguin

    Razer.FirePenguin Keeper of the Flames, Bane of Sardines Staff Member

    Have you tried reinstalling Synapse?
     
  3. JasonElpheusWong

    JasonElpheusWong New Member

    Last edited by a moderator: Oct 17, 2018
  4. TexasGamer1337

    TexasGamer1337 Well-Known Member

    So you're disrespecting a staff because of a software problem? you sir need some help and go outside because that is the most insane thing someone can do over a software problem.
     
  5. JasonElpheusWong

    JasonElpheusWong New Member

  6. TexasGamer1337

    TexasGamer1337 Well-Known Member

    Its not whatever you're on a razer forums complaining over a simple software problem then you proceed to "make the staff famous" which is so insane you would get that mad over nothing.
    I don't want to know how you treat other brand support
     
  7. JasonElpheusWong

    JasonElpheusWong New Member


    WHATEVER.
     
  8. Razer.FirePenguin

    Razer.FirePenguin Keeper of the Flames, Bane of Sardines Staff Member

    Hi. First off, I edited your original post as it contained words that are not in-line with our house rules and gave you a warning point. As for my question, if you reinstalled Synapse, it was to make sure that we are on the same page so I would know where to start in helping you as you did not mention what you already tried. I would not know if It was a software or a hardware issue. It's everyone's best guess.


    If you still want assistance, please mention on what you have done as troubleshooting and we will go from there.
     
    freakydoctor likes this.
  9. Got a Tartarus V2 a couple of months ago and after an eternity with Razer support to get Synapse 3 working, I finally got a useful week out of it. Today I updated to Synapse 3 V3.3.918.91818 and the wheels have fallen off again. I've had it with Razer, will be seeking a full refund for this under-developed piece of garbage. Razer stuff used to be rock-solid. Now my D-Pad only works with some programs/profiles and not others. Utterly hopeless...
     
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >