Damn Tartarus V2 not detected after Synapse 3 update

Discussion in 'Keyboards' started by JasonElpheusWong, Sep 14, 2018.

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  1. JasonElpheusWong

    JasonElpheusWong New Member

    the title says it all. waste of money if the tartarus v2 can't be detected after the useless synapse 3 update. get it together razer and stop causing inconveniences to gamers.... what a slogan.... "made by gamers for gamers" my arse... You guys cant even get your software to work with your product properly.
     
    JasonElpheusWong, Sep 14, 2018
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  2. Razer.FirePenguin

    Razer.FirePenguin Keeper of the Flames, Bane of Sardines Staff Member

    Have you tried reinstalling Synapse?
     
    Razer.FirePenguin, Sep 15, 2018
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  3. JasonElpheusWong

    JasonElpheusWong New Member

    Last edited by a moderator: Oct 17, 2018
    JasonElpheusWong, Sep 15, 2018
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  4. TexasGamer1337

    TexasGamer1337 Well-Known Member

    So you're disrespecting a staff because of a software problem? you sir need some help and go outside because that is the most insane thing someone can do over a software problem.
     
    TexasGamer1337, Sep 15, 2018
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  5. JasonElpheusWong

    JasonElpheusWong New Member

    whatever...
     
    JasonElpheusWong, Sep 15, 2018
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  6. TexasGamer1337

    TexasGamer1337 Well-Known Member

    Its not whatever you're on a razer forums complaining over a simple software problem then you proceed to "make the staff famous" which is so insane you would get that mad over nothing.
    I don't want to know how you treat other brand support
     
    TexasGamer1337, Sep 15, 2018
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  7. JasonElpheusWong

    JasonElpheusWong New Member


    WHATEVER.
     
    JasonElpheusWong, Sep 15, 2018
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  8. Razer.FirePenguin

    Razer.FirePenguin Keeper of the Flames, Bane of Sardines Staff Member

    Hi. First off, I edited your original post as it contained words that are not in-line with our house rules and gave you a warning point. As for my question, if you reinstalled Synapse, it was to make sure that we are on the same page so I would know where to start in helping you as you did not mention what you already tried. I would not know if It was a software or a hardware issue. It's everyone's best guess.


    If you still want assistance, please mention on what you have done as troubleshooting and we will go from there.
     
    Razer.FirePenguin, Sep 15, 2018
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    freakydoctor likes this.
  9. SeaSerpentradioOPAL502

    SeaSerpentradioOPAL502 New Member

    Got a Tartarus V2 a couple of months ago and after an eternity with Razer support to get Synapse 3 working, I finally got a useful week out of it. Today I updated to Synapse 3 V3.3.918.91818 and the wheels have fallen off again. I've had it with Razer, will be seeking a full refund for this under-developed piece of garbage. Razer stuff used to be rock-solid. Now my D-Pad only works with some programs/profiles and not others. Utterly hopeless...
     
    SeaSerpentradioOPAL502, Oct 1, 2018
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