Few issues with Razer Seiren Elite

So I got my microphone yesterday, got it all setup, started testing it and it doesn't seem right. First all of, it doesn't show up in Synapse 2. Yes, I have deleted and reinstalled it twice now, I've checked for updates and even forcefully downloaded the drivers to see if that would help. I have a keyboard, mouse, headset, and the mic but it's the only one that doesn't show up. Then also, I feel like it just isn't as clear as it should be. I've done countless test recordings and nothing seems to clear it up. Does anyone have their information from their settings that I could possible try on mine? Windows 10 by the way. Also, I've been having trouble with it being too quiet. It doesn't sound odd over my recording software but I also have my mic volume all the way up and my desktop volume lower and the people I play with with almost be louder than me even with those settings.

 

I have the razer seiren x and im having similiar issues. My mic is not plugged into a USB hub and is plugged into my Razer Blade