When Does zSilver Update/Sync?

Discussion in 'Razer Cortex' started by MystarliteNA, Jun 24, 2017.

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  1. Mystarlite

    Mystarlite New Member

    Hello. While i'm playing games and go back to check Cortex it always says 0 zSilver earned and only when i exit and restart it does it change for me. Do the zSilver get uploaded and synced when i exit or when i start it? I saw that there are transactions with x amount of zSilver in my transaction history and one day it shows less than 900 zSilver earned, most likely as i didn't restart Cortex as i was still playing when day rolled over into the next day.

    I just restarted my Cortex and saw i had 0 zSilver earned when i was doing my dailies on STAR TREK ONLINE. I'm glad i caught this so i know i have to restart Cortex again but should do that a few times during the day it seems.

    I can't get the FPS chart to work either as it keeps telling me to start playing the game first but that's another issue altogether.
  2. chickdan

    chickdan Active Member

    Are you playing supported games? Star Trek Online is not a supported game so you won't earn zSilver while playing it.

    See here for a list of supported games.

    Also have you tried re-installing Cortex?
  3. Mystarlite

    Mystarlite New Member

    STAR TREK ONLINE has been supported as of a few days ago. I've already gotten over 2k points from it. I did a reinstall shortly after downloading and installing it trying to fix another issue with connected accounts but i haven't been able to get my Google account to stay connected yet.

    My inquiry isn't about the games but when does the zSilver update or sync with RaZER's database :)
  4. chickdan

    chickdan Active Member

    Oh really!?!? Idk how I missed the announcement lol.

    It should sync immediately upon exiting a game. I usually watch the cog spin and open then the page reloads and I can see my current balance.
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