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1946 Threads
F
Fpsware
posted in Razer Synapse 3
Recorded macro mouse movement fail

I'm running version 3.5.331 of Synapse, the latest. I have a triple monitor setup, my game is running on the Monitor 1, as identified in Windows 10. I've created a recorded macro with mouse movement, the recording goes well and everything appears as it should. But playback is a mess of improper mouse movement. When playing back the macro the mouse movement occurs on another screen, always the left most screen. Regardless of the Mouse Movement Tracking options I use the playback is always on the wrong monitor. EDIT: Upon further review, looking at the Mouse Movement Preview feature on the recorded macro, the visual preview which shows the position and movement of the mouse is totally incorrect. When recorded my mouse position is on the right hand side of my active application window, but the preview shows the position on the left side.

2
F
4 years ago
RenHunt
RenHuntInsider Mini
posted in Razer Synapse 3
Cyberpunk 1.6 update appears to block any Chroma Effects in Synapse

This is a one game specific issue. I am having no similar issue with any other game in my system so far. I have the latest Synapse update (ver. 20220908) installed. Primary question: Is anyone else playing this game and having same problem? Any other suggestions will be appreciated. These are my Razer components: keyboard: Razer Cynosa Chroma mouse: Razer Mamba Wireless keypad Razer Tartarus Pro Problem: Cyberpunk just updated to its 1.6 Patch in September. I last played Cyberpunk in June on the 1.5 Patch and everything was fine with my above Razer components and Synapse. I wanted to see what the new features and gameplay upgrades were like so I started the game. As soon as the game started all my assigned custom Chroma Studio effects changed to static solid blue, with yellow on the keyboard numbers and functions row as well as the number pad and scroll wheel for the mouse. That also includes all static blue on my Tartarus Pro. The keys and mouse buttons remained programed a

5
RenHunt
1 year ago
cra2sh
cra2sh
posted in Razer Chroma RGB
Yeelight Connector + Razer Chroma

Hello to all, I'm sorry if I'm duplicating this topic but I could not find the same issue, I mean, similar but I was able to isolate to my Ethernet Connection. --- I bought a Yeelight LED Light Strip 1S, connected everything, followed all the steps available that I could find, and using the mobile App, or the Yeelight Chroma Connector, I can control the lights. On Razer Synapse I can see the Yeelight under Chroma Connect, however it does nothing. Step that I tried. Reinstall Razer Synapses (currently with 3.5.1215.121019) Reinstall Yeelight Chroma Connector (currently with 1.0.11) Install a SDK patch for Razer that I found (did nothing, I think because the razer synapses is up to date) Reset Yeelight LED Light Strip 1S (currently with firmware (2.0.6_0013) And yes I also restarted my PC, and everything is up to date as well. So, after exhausting all the troubleshooting, I tried to install Razer Synapses on my laptop that is connected via WiFi, and it works. Issue is now isolate

3
U
3 years ago
C
CITRINEdailyPlatinum777
posted in Razer Synapse 3
Synapse not detecting balckshark v2 + sound card

I am sure there is no hardware issue as it works just fine on my other pc (windows 10) but it is unable to detect the headset on this one (windows 11). I have tried everything, reinstalled multiple times, followed the official troubleshooting guide, etc to no avail. Facing such issues in a not so cheap product is plain shameful.

4
FiszPL
Vanguard
2 years ago
dekades
dekadesCommunity Cowboy
published in Razer Synapse 3
JOIN THE NEW RAZER SYNAPSE OPEN BETA

Get ahead of the curve and join others who have experienced the New Razer Synapse Open Beta! More efficient and offering a snappier experience with a streamlined interface that empowers users with swift navigation, enabling independent installations and precise configuration. Download the open beta now!And for more information visit: The New Razer Synapse

11901
ThomasCircle
7 months ago
B
bmoreawesom3Insider
posted in Razer Chroma RGB
MSI Mystic light fix

I have seen there have been some issues with users getting MSI mystic light and synapse working together. Well after some hours of digging around I found a solution. You need to download MSI Mystic light version 3.0.0.50 https://www.msi.com/Graphics-card/support/GeForce-RTX-2080-GAMING-X-TRIO#down-driver&Win10%2064 I am still playing around with it but it works with the B450 Max boards so far. It does not seem to be working with the MSI video card though but I will take the MB. Tomorrow I will be hooking up some strips to the baord to see if they work as well. Stay tuned.

1
P
3 years ago
toolsRichLilactech166
toolsRichLilactech166Insider Mini
asked in Razer Synapse 3
Toggle Hypershift

Is there ever going to be a toggle function for the Hypershift? Having to constantly hold a button to enable it is really throwing off my gameplay because it’s forcing my hands into positions that I do not normally have them in. I can’t put it on a primary key that is used more often for necessary functions that are more vital to the actual game because then I’d have to remap that function to another key that I’m also not used to. All the threads I have been able to find are multiple years old at this point so I don’t want to see this idea die out since I’m not the only one that wants this and Razer apparently has not bothered to implement their customers opinions.

5
E
2 months ago
dekades
dekadesCommunity Cowboy
published in Razer Synapse 4
Thank You For Being a Beta Tester

Beta Testers!We want to extend a heartfelt thank you to all of you for your amazing contributions to make Synapse 4 better!Your dedication, insightful feedback, and tireless efforts have been instrumental in helping us identify bugs, enhance features, and improve the overall user experience. Whether it was through testing new updates, providing detailed reports, or simply sharing your thoughts, every bit of your input has made a significant impact.With over 1.2 million beta testers in 10 languages, spanning over 100+ countries and over 10,000 reports and many thousdands of bugs squashed, your efforts have made Synapse 4 better than ever. THE BEST OF THE BETA!As a special THANK YOU, we’ve chosen the best of the best of the beta testers to receive a Black Widow V4 Pro 75% in the following categories:“Most Bugs Reported” - NabuEQ2“Most Active Tester on Razer Insider” - FiszPL“Best Feedback” - OLRezliable“Best Suggestion for Improvement” - classicSatinSheenGold668Along with six randomly ch

110611
UnfairMode
4 hours ago
E
easyGrullodata706Insider Mini
asked in Razer Chroma RGB
How to use the razer chroma on Terraria game?

So, I think ive done everything correctly but my keyboard doesnt light up in sync with the game  as its supposed to, and i cant for the life of me figure out what to do… I just got this keyboard

1
E
1 year ago
T
thatcomputerguy
posted in Razer Synapse 3
Fix for Synapse 2.0 and MacOS Mojave

If you are having trouble getting Synapse to run stable on MacOS Mojave; try the following which fixed it for me. Goto Preferences> Security&Privacy>Privacy>Full DiskAccess Add all three Razer services: RzUpdater, RzDeviceEngine, Razer Synapse. It appears the drivers are using deprecated libraries to access the file system; and don't have enough access to do what they need to do with the new secure APFS. Prior to this my profiles kept vanishing on restart of the software and the software was completely unstable. After this change everything is working better than it has in months. So there you go N=1 evidence an a whole. 10 hours of testing. but looking up.

23
S
5 years ago
S
swears123Insider Mini
posted in Razer Synapse 3
On Screen Notifications don´t work while in-game

Hi, I tried to reply on an existing thread, but I did not have sufficient privilege's. I have turned off the Steam Overlay and am also using "Borderless" mode, however, I still cannot see the Razer Synapse Mouse DPI notifications. Any other suggestions? Thanks.

5
S
2 years ago
J
junseolee145Insider Mini
asked in Razer Synapse 3
Error that Kraken V3 Pro is not recognized in Synapse Beta

I don't know if I'm the only one experiencing this problem, but since updating to Synapse Beta, Kraken V3 Pro is not recognized by Synapse.Not only that, but it is not recognized in Razer Chroma Beta. However, the headset is recognized by the computer and operates normally. Does anyone know a solution to this? I've already tried all the firmware updates and even reinstalled Synapse.

7
S
3 months ago
Imager00
Imager00Insider Mini
posted in Razer Synapse 3
WMI Provider Host

I keep getting 100% CPU utilization with bulk coming from WMI Provider Host (60-70%). After seeing a lot posts indicating the problem was Synapse, I killed the Raser process and reinstalled, problem solved, for a few hours. The only thing that works: disabled Razer Synapse 3 from startup and do NOT load the software. RazerSynapseInstaller_V1.11.0.379 So after multiple re-installs, I've disabled Razer Synapse 3 from startup so I can at least use my system. Sadly, that means Razer macro, chroma and everything else don't work. My System: Motherboard MSI MPG Z390 EDGE AC Processor Intel Core i5 9600k 6 Core 4.6GHz Memory (4x8GB) DDR4 3200MHz G.SKILL Trident Z-32GB Graphics Card NVIDIA RTX 2070 8GB GDDR6 - HDD/SSD Xidax Performance SSD 500GB - 2nd HDD Western Digital Black 2TB - 7200RPM 3.5" HDD - OS Windows 10 Professional 64-Bit - Example of multiple reports on the issue: This post is from 4 years ago with last response 7 months ago agreeing it i

24
A
1 year ago
M
Myoshi_San
posted in Razer Synapse 3
Synapse doesnt remember my profile setting

Hi everyone, Synapse starts up with windows, but almost every time doesnt remember my profile and create own. I have to remove that randomly create profile to use my "own default". Does anyone have same issue?

3
Razer.Speedcr0ss
2 years ago
mooonrose
mooonroseInsider Mini
asked in Razer Synapse 3
Synapse Software is not working; updates are giving errors 11.10.2023

Synapse application's incoming update, after that, the Blackshark V2 headset I'm using can't perform any functions in terms of software. I will write all of these in bullet points and make sure it is understandable.1- Synapse update arrived (Version: 20231107), I started getting an error while updating, and then I noticed a problem with the sound my headset was producing.2 - I tried to repair the application. It didn't get fixed; the problem persists.3 - I completely removed Synapse, deleted all the remaining files in Program Files, and reinstalled it. No matter what setting I adjust in Synapse, there is no change in the sound coming from my headset, as if it turned into a headset without a sound card. It didn't get fixed; the problem persists.4 - I opened a case with Razer and shared all this information. A 72-hour waiting period was given; I didn't want to wait, so I contacted Razer Support on Twitter. They told me a few steps to follow; I did them, and the problem didn't get fixed.

16
S
6 months ago
M
MoonDropStar
posted in Razer Synapse 3
PLEASE update SYNAPSE 3.0 with OFFLINE MODE.

I'm getting tired of my Synapse 3 that keep disconnecting/reconnecting my Razer peripherals at random time. Sometimes, it disconnect entirely and need to restart my PC forcefully. The problem didn't occurs to me when I uninstalled Synapse 3.0 or not login into synapse. But I can't use my custom profile if I did that. I wish razer at least update it with offline while retain the basic functions. I know it's still in Beta. But, at least can Razer put offline mode feature while at it.

24
W
4 years ago
T
TimVG
posted in Razer Chroma RGB
MSI Mystic Light, Chroma Studio and Be Quiet! Pure Base 500DX

Hello, I'm new to Razer Chroma. Since today i have the Razer Blackwidow Elite. Love the keyboard and the lights :-) My pc case is the Be Quiet! Pure Base 500DX. My motherboard is MSI Mag Z390 Tomahawk and as a GPU MSI 8GB D6 RTX 2070 Armor 8G. All those things have controlable RGB leds. But when i want to controll MSI Mystic Light with Synapse, Chroma Studio it is not posible zo control it in zones? I dont want to use the led light on my motherboard and i want for example that when i'm using the wave effect it also wil happen on the Pure Base 500DX now it only gets one color and not a rainbow loop for example. I'm wondering if others have the same problem and maybe have a solution for this. Thanks!

9
A
3 years ago
_
__elev8__
posted in Razer Synapse 3
Switch Lighting with Global Hotkeys (eg with a Stream Deck, AHK, etc)

For context: - I have a blackwidow chroma, mamba te, base station, lian li-dynamic chroma, firefly, thermaltake floe dx, mystic light mobo and a bunch of hue lights - I set up all lighting through synapse as that can control everything from my closet lighting to gsync ram color. - I just got a stream deck as an early christmas present So I currently know how to set up macros in synapse for my blackwidow keyboard specifically, but I'd really love to be able to downsize to the cynosa without the extra keys and use the stream deck for lighting control and media playback. If I were to only use hue that's currently possible, but I want to upgrade to a keyboard with underlighting and still be able to switch between my different lighting modes. Even though it's ambilight 90% of the time, sometimes I need just some light to find something i dropped or want to change to an audio reactive lighting, etc. After looking everywhere, I'm guessing that isn't possible, although I'd take some goo

9
PT.Singer
Vanguard
4 years ago
HGMRB
HGMRBInsider Mini
posted in Razer Synapse 3
Continuous writes to disk

Why do the "Razer Central.exe" and "CefSharp.BrowserSubprocess.exe" processes perform continuous I/O writes? Is it possible to prevent this? I tried to remove and reinstall Synapse, but it only worked the first time, and even after the PC hibernated, however it was enough to exit and return to the user account and the two processes resume writing. Video where I captured the task manager posted on Sendvid: https://sendvid.com/aa3k1c9d

3
Razer.Speedcr0ss
2 years ago
M
Michael_Chem
posted in Razer Synapse 3
Add a battery charge threshold for laptops?

Hi! Basically the title... I would like to request that a feature is added to limit the maximum charge on the laptop to <100% to preserve battery lifespan.

6
InfiniteTony
1 year ago
A
Anonymous
posted in Razer Synapse 3
My razer mouse light turning off when i turn ON Razer Synape

Hi. My mouse (Razer Deathadder Elite) lights turning off when i run Synapse (bcs i want change color of lights). How i can fix it?

7
BlackFireDragon
5 years ago
D
Darksells
posted in Razer Chroma RGB
Mic Mute and turn keyboard red

Hello guys, i tried a lot but now im stuck. i bind on "FN+Page UP" mic mute. so i can mute my mic (wow :D). i prefer this for discord and not the hotkey setting in discord (with the hotkey i have an other issue. explan it later). with this mic mute action i would like to change my keyboard from Wave rgb (standard profil) to red (wave, rad,... the effect isn't important). I already have a mute profile with red wave but i can't bind 2 actions (mute mic and switch profil) on one key. for themselves the profil switch or mic mute/unmute works. is there any solution? short: my wish is: if i press "page up" my mic gets muted and my lighting switchs from rgb wave to red. and back. and my problem with the discord hotkey: i bind on "Page up" switch profil to mute. on profil mute i let them switch back to profil standard (rgb wave). This works well. also the hotkey on discord works well to mute the mic; WITHOUT the binding on my keybord for the profil switch. if i combine the two variants (cha

0
D
5 years ago
M
metis1
posted in Razer Synapse 3
Tartarus Pro - Synapse 3 not saving key changes

My Tartarus Pro just landed, and I'm trying to set up profiles, but several reboots later Synapse 3 is not saving any changes to the device. My V2 works fine, and I can edit it and chroma settings for the Pro, but no key mapping. Anyone have any thoughts?

21
X
4 years ago
dekades
dekadesCommunity Cowboy
posted in Razer Synapse 3
[SUPPORT VIDEO] How to Activate and use Razer Hypershift on a Razer Mouse

This video will show you how to activate Razer Hypershift on a Razer mouse. Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see [Razer's Warranty Policy](https://www.razer.com/warranty). Visit the Support page for more information on Support for Razer Products and Services: https://support.razer.com/ * * * Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement. Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible. Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.

31
A
3 years ago
A
Altimemi
posted in Razer Synapse 3
Text Function last update !!

hello I noticed when using the text function through the razer synapse app (last update) it would not type the sentence I input instantly but now instead it types each letter at a time, Just wanted to know if there is a way to fully fix this as I use the feature a lot. Because now it takes a long time to write a long sentence !! shortcut take more time than copy and paste!! can you fix it ?

42
jdmoises27
1 year ago

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