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Unanswered questions

15228 Threads
mini2109
mini2109Insider
asked in Broadcaster
Razer Seiren V2X - settings + accessories

Hi.I wanted to ask you - do you have any proven settings for this microphone for streaming? The second question - how exactly should you talk to him?I have it hanging over my shoulder and I don't know if I should speak to the side, from above, or directly with the capsule in front of my mouth? What accessories should be used?Is it worth using pop filters and if so which ones (the one from Razer is a bit expensive).

0
mini2109
1 year ago
H
hunkygeoInsider Mini
asked in Audio
headphones not detcted

Hiya!I just got gifted the brand new razer kraken X for console and am having a hard time setting it up. I was able to download and setup the 7.1 surround sound feature but cant find my headphones when clicking what I want to connect it to. When looking in the playback device section they aren’t showing up at all. I’m not sure if this is a problem with my computer or a step I’ve missed but any help/ideas would be nice!!Thankyou for reading this:)Geo

0
H
1 year ago
RubyRedsleekzone874
RubyRedsleekzone874Insider Mini
asked in Razer Synapse
Dances with Key Binds: A Tragicomedy Starring Me, Synapse, and the Elusive Hypershift

Hello,dear friends and fellow gamers, allow me to weave you a tale about my trusted sidekicks, the Huntman Mini and the Deathadder V2. Our saga begins with me, the hopeful hero, and my eternal foe: the rigidity of Synapse. We've been dancing around each other, engaged in a thrilling tango of tech where I'm constantly hoping I'm just missing a step rather than facing the cold reality that Synapse may be a less flexible partner than I had hoped. You see, I had a dream. A dream of binding a switch key that, upon being pressed, would switch with the grace of a ballet dancer between two pages of key binds, just as Hypershift does. But, alas, the harsh light of reality shone on my dream: Synapse, the ruthless adversary, didn't let me modify the pre-existing Hypershift binds. These binds, let me tell you, are about as useful in-game as a chocolate teapot, and pose a veritable obstacle course of unintended actions. Oh, you thought pressing Hypershift whilst moving forward would provide a strat

0
RubyRedsleekzone874
1 year ago
Q
quazar01Insider Mini
asked in Systems
ARGB Controller microUSB to USB header replacement.

Hello, I just finished my build for the first time and I’m running into a issue with the ARGB fans i installed in the case. The fans spin when turning on the computer but the ARGB lights on the razer kunai fans will not illuminate.  The ARGB controller came with the original microUSB to USB Header cable and I broke it. So bought a replacement microUSB cable (left side) to USB header, will this work? Or do i need to send it back for a new one? 

1
A
1 year ago
T
toolsbizBlueViolet815Insider Mini
asked in Razer Support
virustotal detecto virus en razer synapse 2.0

virustotal detected virus in razer synapse 2.0 sorry for the title in spanish Download razer synapse from the official page( https://mysupport.razer.com/app/answers/detail/a_id/1693/~/how-to-install-razer-synapse-2.0 )After installing razer synapse, I analyzed the executable for total virus and 3 detections appeared:https://www.virustotal.com/gui/file/83afbb7513495888211bd6073296ba80dda4fb2c7e8cb02ac1c84a6183667f08?nocache=1Someone else happens? Or enter a site that was not the official one?

1
FiszPL
Vanguard
1 year ago
C
ChaiKitty98Insider Mini
asked in Razer Gear
Razor Kraken Bt Kitty edition power button

My headset power button seems to be stuck, but it won't press down to turn on any tips?

1
W
1 year ago
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NotMan12356Insider Mini
asked in Razer Synapse
Installation error

Hello, I am on macOS High Seirra. When I try to download razer synapse 2, it shows the error message "the installer encountered an error that caused the installation to fail" I was wondering if there was any fix as I recently got my new huntsman mini and would like to customize some macros and the lighting. Thank you!

1
signup
1 year ago
L
lieucidInsider Mini
asked in Razer Support
Can't reinstall Razer Synapse software (MACOS 10.13)

Ever since i deleted razer synapse for the first time after a major bug and not being able to run it, ive been trying to reinstall it over and over again but i still cant download it cause it says “installation failed. The installer encountered an error that caused the installation to fail.” It has been a year and i still have not been able to fix this myself i need help, big time!

1
signup
1 year ago
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chombiewombieInsider Mini
asked in Razer Support
THX Audio Driver and outpt device missing after reinstall

I have a 2021 Razer Blade Advanced and had to reinstall Windows 11 due to some issues I was having. Since reinstalling the audio output devices are just missing (no way to get sound out of my headphone port) and windows update can’t find any drivers for the audio device. This laptop shipped with THX Audio but I can’t seem to find where to download drivers and install them. Any ideas? I honestly don’t even care if it’s THX (sounded like shit) but I do want my sound to work.

0
C
1 year ago
RawUmberdirectclub939
RawUmberdirectclub939Insider Mini
asked in Razer Support
Barracuda Dongle X not working

My Barracuda dongle stopped to be recognized in my PC, all PC`s i have checked and on smartphoneDevice manager did not show it .Seems like this version is 2021 and does not have bluetooth option, so i am stuck.On web site i cannot find  replacement dongle to buy or maybe its still under warranty ?Product number is RZ04-03800100-R3M1Any ideas? 

0
RawUmberdirectclub939
1 year ago
K
KingShroomieInsider Mini
asked in Razer Support
Deathstalker v2 pro TKL not charging

So my keyboard is working while connected by cable but isn’t charging correctly, battery is stuck at 11%.Already tried to reinstall synapse 3 and firmware is updated.Can anyone help?

0
K
1 year ago
RyuTheNinja55
RyuTheNinja55Insider Mini
asked in Audio
Razer Nari Ultimate disappear from output device list when join a discord call

Hi! Today for the first time I have this issue, once I join a discord voice channel my headset start to disconnecting and reconnecting costantly, if I open my list where I can see all my output  audio device connected to me pc, on my screen I can see my headset  will disconnect and reconnect costantly, this issue stop once I leave the voice chat, I don’t have any other headset to test if it is an issue that only occurs with my Razer Headset, but this thing is driving me crazy xDI hope you guys can help me

1
RyuTheNinja55
1 year ago
placeCarminePinkbest679
placeCarminePinkbest679Insider Mini
asked in Razer Support
hardware issue? deathstalker v2 pro tkl

ive been using deathstalker v2 pro tkl keyboard  for about 5 months.and recently it started to get disconnected when i leave it alone for a while.And now im experiencing a problem that i cant turn it on even if i move the switch to 2.4 or btmode. its like completely dead. i also tried plugging it to my labtop with c to c cable and the power indicator light beside the 3 pairing buttons but it doent even light up as if its not even getting charged. is there anyone experiencing the same? should i get a replacement? 

0
placeCarminePinkbest679
1 year ago
lethanngaming
lethanngamingInsider Mini
asked in General Discussion
Is there any UK websites to make a custom Razer gaming pc?

Any help would be appreciated.

0
lethanngaming
1 year ago
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muharremogulicinInsider Mini
asked in Mice and Surfaces
mouse problem

I bought a razer brand mouse 3 weeks ago, the mouse works with bt, but I can't connect it with a usb dongle. The lights on my mouse are blinking but there is no connection and it shuts down while playing games. Even though I put a new battery, I encountered such a problem and it made me very sad. I made all kinds of software updates to the device. I removed it from the manager and tried it again, I connected it to another computer, but I could not connect in any way. I request you, please send me a new product. This should not be the equivalent of a purchase of 800 lira. I am very aggrieved. I am waiting for your return. my adress : ÇAMLITEPE MAHALLESİ DEDEEFENDİ CADDESİ NO69/6  ÇANLAYA/ANKARA/TURKEY TEL +905457124664NAME: MUHARREM OGUL İCİNE MAİL: ogul.1917@hotmail.com

1
C
1 year ago
T
teomandedeInsider Mini
asked in Razer Synapse
Razer Synapse 3 not working

razer deathadder v3 pro wireless sahibiyim fakat synapse yazılımını kurmaya çalıştığımda görseldeki hatayı alıyorum ne yapmam lazım? 

6
B
1 year ago
bitVividVioletvoice898
bitVividVioletvoice898Insider Mini
asked in Razer Support
Can't log in synapse 3

my razer app can’t log in my razerID. when trying to launch razer central, it shows infinite loading screen. synapse 3 doesn’t show anything when I’m trying to run it, except the process in task managerI’ve tried reinstalling it and add exceptions to the firewall, but it still isn’t working 

9
B
1 year ago
benardy26
benardy26Insider Mini
asked in General Discussion
Macro tab error on razer synapse

hi, i have a problem on Macro Tab, its fine before but now the tab is erroronce i click the tab, the macro tab doesn’t show the macro settings, its only show the macro text on the bottom of synapse, and the macro doesn’t working.have anyone know how to fix it?thanks

3
0range1968UK
1 year ago
geoRUBYWildBlueYonder681
geoRUBYWildBlueYonder681Insider Mini
asked in General Discussion
Razer Kitsune

I have a question about the Razer Kitsune. Why doesn't it support the Xbox Series X, and will there be support for it in the future?

1
F
1 year ago
D
diego550Insider Mini
asked in Razer Support
Neverseen issues with wireless mice and windows 11.

Running applications on windows causes my mice to freeze/disconnect. Most of the times it gets reconnected, but sometimes it doesn’t, then i have to switch the connection mode, detach and reattach the 2.4gzh dongle to fix it, but sometimes what happens is that the mice causes everything except the headset to disconnect, and there’s nothing to do except system restart(IN that case the mice doesn't work, the keyboard lights turn off and there’s no response whatsoever, unplug & re-plug doesn’t help). I have both the mice and keyboard from razer, also the headset, the headset has no issues(except sometimes it disconnects for a split of second, but considering that i have 2.4gzh internet i assume it’s some interference). If i run a notepad, my mice will freeze, if i open a new explorer window, my mice sometimes will freeze, if i drag and drop a short movie to windows media player classic, almost always my mice will freeze and there’s nothing to do except disconnect it and reconnect, the

6
D
1 year ago
M
Madjack120Insider Mini
asked in Razer Support
HElP ME

I’m trying to get my mouse replaced with warranty and I got all the rma stuff done do u guys ship me a box to send it in or do I have to send it in the box it came in.

2
FiszPL
Vanguard
1 year ago
DarkSiennaretroroad955
DarkSiennaretroroad955Insider Mini
asked in Razer Gear
looking for a certain part

So I bought a hello kitty and friends headset im wondering which ear cushions would i buy and where would i buy them in white      

0
DarkSiennaretroroad955
1 year ago
M
mitoroInsider Mini
asked in Razer Support
I lost my mobile phone / authenticator app and am unable to receive OTPs.

the ticket panel. keep loading how to send ticket?how to update new contact number?

0
M
1 year ago
easybaseWinterWizard156
easybaseWinterWizard156Insider Mini
asked in Razer Support
Kraken Razer Kitty Mic

I am using the usb version on the ps4 everything works except the mic anyone have any idea what i can do

0
easybaseWinterWizard156
1 year ago
shareradioIndigoDye288
shareradioIndigoDye288Insider Mini
asked in Razer Support
razer nari replacement audio cable

Is it possible to buy a replacement audio cable for my razer nari headset or am I screwed and no longer have a gaming headset. My puppy chewed through my original cord

0
shareradioIndigoDye288
1 year ago

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