The Razer Armory

I want to connect my account with Blackshark v2x and use 7.1 surround sound, but it gives a warning that it is already connected to the account, what should I do? I couldn't find a section about this in support.

I have a Book 13 - RZ09-0357 on windows 11, after performing the latest windows updates I am unable to use my built in wifi card (Intel AX201) as the it reports it cannot start under device manager (Code 10 the requested operation was unsuccessful) I have tried completely uninstalling the driver and reinstalling, running the latest razer/intel driver updaters, changing the device power settings to high performance, all to no avail. any suggestions would be appreciated. 

I was sent a discount code of 28000₩ for my birthday. This code is valid until  october 31th and on purchases of at least 129999₩, it must be entered at checkout, but when I go to enter it it says that it is not valid. What should I do? help. The sentence in red that tells me is: "We are sorry, it is not possible to apply this promotion", the item in question is a razer basilisk v3 pro 35k

Just bought a Kraken V3 Pro and it installed flawlessly.  When I speak, the mic picks up my voice with excellent fidelity.  However, I do not hear my voice in the headset - i.e., there is no auditory feedback as to how I sound - until I record and play back.Is this a feature, or is my headset not properly configured? Thanks.

[Posted this on reddit, but since my account was too new i couldn’t get any answer]So my old gaming headphones just RIP-ed and i wanted to get some new ones. Did some research and landed on the blackshark V2s and decided to order the V2X. Upon doing a little more research, i found out that both these headphones are priced very similarly in my country (this happens because they are not sold domestically, and so retailers have to purchase stock from other countries which makes it even more expensive blah blah blah). The normal V2 is sold at about 103.61$ (only special edition available and idk what that includes) and the V2X is 96.99$. BUT what im torn about here is the mic quality. The V2X just sound better to me in that aspect while the V2 sound like actual helicopter headphones lol. Would like to know what your guys' thoughts are. Also, i plan on using the headphones on both PC and PS5.

Hello bought this headset for call of duty. I have the xbox headset app for razer and there are eq settings in there. I also have the dolby atmos app on xbox and not sure which ones to use. Both are similar. And I want to be able to adjust my eq settings according for the best cod experience. Please help. As the factory settings are bass heavy. 

I want to use my gold coins here to rechage for ml but when i tried it requesting a otp code to mu old mobile number and i had no longer access to it.

I really do appreciate Razer keeping the community together and entertained, but I wanted to say that they really should hold a poll for the timing of every game night because then more people might be able to attend it. Or just keep different game night timings different everytime! If any moderators and Staff members see this, please try to get this implemented.

I recently went from Razer Kraken Kittys to Kitty V2s and went to go mess with the equalizer settings, but I cant find it anywhere? is the EQs still a thing, I only get basic options to either change the volume or go to windows settings? I'm really confused at this point, is it not a thing anymore? 

Hello,If your mouse has recently been not working well, you have missclicks and random movements, you are not alone, its the latest windows update.My computer recently updated to the latest version, which is called “Moment 4”. This update broke the wireless 2.4Ghz functionality of my Razer Orochi V2 mouse. It would still work ,but every 8th click or so won’t register and would also randomly skip movements. I have tried uninstalling the driver and the razer synapse 3 app ,re-pairing the mouse but nothing fixes it.I can’t uninstall this update ,so currently my only workaround is to use Bluetooth.The mouse works perfectly fine under Linux.@Razer, please release a new driver to fix this issue or let Micro$oft know about it.Thanks 

I bought Black Shark V2 X  headphones, but the activation number in my email is wrong.

Edit: Ok, i found the issue, its a dead blue LED

hola soy nuevo aqui me podrian dar algunos consejos

Headset has a blue flashing light when i turn it on despite the usb dongle being plugged into my pc. The headset had been working fine for a while until suddenly it stopped working and is no longer connecting to my pc. 

Hello respected Razer team, I am new here and excited to start the journey together, but unfortunately I had a problem while activating my black shark v2 x headphones that used to show me a message saying "This product is already registered. If you did not register it, please contact Razer Support" Please contact me to inform you of the required information and documents and thank you very much for your cooperation

I just got the “Razer Wolverine V3 Tournament Edition” today. I tried using it with Forza Motorsport on PC, but it feels off. It seems like the controller only vibrates on the right side. I also tested the vibration using other built-in controller test functions, and it still feels like only the right side is vibrating. Is this a design feature of this controller, a defect, or a possible initial malfunction?

I lost my barracuda wireless receiver，can I buy a new one ?

I REGISTERED THE HEADPHONES I WAS GIVEN AN ACTIVATION CODE BUT IT DOESN'T WORK HELP ME ACTIVATE THE CODE

Hey everyone,I’m in a bit of a bind. My Razer Kraken V3 Pro USB wireless dongle recently broke, and I’ve been scouring the internet trying to find a replacement without much luck. It seems Razer doesn’t sell the dongle separately, and I haven’t come across any reliable third-party alternatives.This headset has been my go-to for both gaming and daily use, so I’m pretty desperate to get it back in action. If anyone has had a similar issue or knows of any sources, workarounds, or ways to get a replacement, I’d really appreciate the help!If you’ve experienced this before, please share any advice, or if there are any Razer reps who could assist with replacements, that would be amazing.Thanks in advance for any leads or support!

Everything was fine, but this morning I found that the backlight stopped turning off altogether and because of it there is a nasty squeak, which was solved by turning it off. Neither reinstalling synapse 3 nor the usual PC reboot with the headset reconnected changed the situation in any way

Hey y'all, was looking around at getting some custom key caps and was wondering if there was any information about what profile/size I would need to get? I think it'd be cherry profile because of how the switches are similarly aligned but I could very well be wrong. If anyone has any information that would be greatly appreciated!

I have the basic blackwidow v4 and some pop got spilt on it now when I click certain keys on it it acts as if I have pressed multiple I believe I have all the screws out but I only found two and it is extremely hard to try to get apart any help is appreciated 

Hello all, Will any Nari (Essential, Nari, or Ultimate) dongle work with any combination of the (Essential, Nari, or Ultimate) headsets (are any of them interchangeable and compatible with each other’s dongle and headset combination)? Looking at the following article, it isn’t very clear if this is the case:https://mysupport.razer.com/app/answers/detail/a_id/583/~/how-to-pair-or-connect-a-usb-dongle-to-a-razer-nari-headset-with-the-razer-nari For further clarity, I currently own the Nari Essentials headset and the dongle that came with it. Can I order another Essential (or a Nari or Ultimate headset with no dongle) and use their respective paring download to sync it up with my Essential dongle? It appears that the Nari series is di