The Razer Armory

I specifically bought about like 100USD+ for a game that was once available to access in my region, now it’s not there anymore. Well, last time I checked if it was available was about 2-3 years ago. Now, I’m stuck with this much money and nothing to spend it on. I tried using a VPN, and someone told me to entrust a friend overseas who’s within the available region with the PIN code, but I do not feel confident in sharing it—plus I already reloaded the Razer gold. What do I do?  Game: (Honkai: Star Rail)current Region: the Americas

The issue isnt with the USB dongle it seems, it works fine I've tested on multiple devices and it reads it as it shouldHeadphones (Razer Nari Ultimate - Game/Chat)The issue came when the headset ran out of charge and after fully charged it refused to reconnect even on a new laptop with Dongle Recovery Tool it recovers just fine I just cant seem to pair it when using the Razer Nari Ultimate Pairing Utility tool. It gets stuck at exactly 45% several times and fails.This is my 2nd USB dongle and I really dont want to buy a 3rd one. I hope I can get help with this.

Hi everyone,I accidentally damaged the original USB receiver of my Razer Viper V3 HyperSpeed. To continue using the mouse, I tried using the Razer HyperPolling Wireless Dongle as a replacement.The first time, I was able to pair the mouse successfully. However, after I unpaired it, I was required to update the firmware. Once the update was complete, I could no longer pair the mouse again using the HyperPolling dongle.I've tried restarting, reinstalling Razer Synapse, and following the pairing steps again, but nothing seems to work.Has anyone experienced this before? Any suggestions or help would be really appreciated.Thanks in advance!

Hello,I just got the brand new blackwidow V4 Pro some days ago, everything looks fine except the command dial.When i turn it to the right, it zooms on the page correctly but when i turn it to the left, nothing is happening, i can’t unzoom, i have to go in the page/app settings to make it back normal.Tried to go into synapse but we can’t control the command dial so it’s not an issue from there. Using French version (AZERTY).Any help over this please ?

So ages ago i bought the kitty headphones off a friend having done 0 research and my other headphones j died so i was thinking if there is any way i can connect my kitty headphones to Xbox? I know normally its not possible but does anyone know if i buy a 3.5 mm jack for audio would it work? Right now i only have the usb jack. Really dont want to buy another expensive headset when i have an perfectly working one at home.

Background: I used the Naga Epic for a super long time before it gave out. I’ve had a Trinity for ~3 years, but I’ve started to have issues with thumb plate buttons, so I’m considering a backup. My desk has metal support bands so wireless has issues.I’m wondering if Razer still makes or intends to make wired 12 thumb button mice. The Naga X is listed in the Naga family, but there’s no actual page for it, so I assume it’s just for reference.Honestly the fixed plate of the HyperSpeed would be perfect, but it’s wireless only.The V2 Pro looks like it’s meant to be wireless. There’s the usb slot on the front but I’m not entirely clear if that’s actually meant to be used for connection or if it’s for wired charging. The 3 mods of connectivity thing way towards the bottom says “can be connected via USB Type C for continued use while charging.” I guess all of this is a blend of question and request for a new round of wired Naga.

My headphones (razer barracuda X 2022) has a voice when it turns on/off. It doesn’t bothers alot but I wanted to know if it was normal because the 2021 version didn’t had that and Im suspecting that this one is fake simply because the build quality is horrible compared with the 2021 model and the situation previosly mentioned.Does anyone has the same thing or is just me??Sorry for my bad english btw.

I want to connect to SYNAPSE using nommov2. Windows sounds are working fine. The device is connected, but I can't configure it. what do I do?   

Good day,Today, on 17.04.2025, I purchased the Razer Kraken Multi-Platform Black headphones.I activated the code for 7.1 surround sound, but I didn't know that it only applies to one program. Now, I would like to activate the code for THX technology instead.I would be grateful if you could provide activation for the THX technology.This is my first time purchasing these headphones, so I didn’t know that the activation is limited to one program.

Hey guys i have a deathadder 2013 and it won't move the cursor, but left click and right click and scroll wheel still work. Strange thing is when i plug it into a macbook it works fine but when i plug it into my windows laptop the cursor won't move. I also tried firmware update but that didnt help. Does anyone know a fix?

Hey guys i have a deathadder 2013 and it won't move the cursor, but left click and right click and scroll wheel still work. Strange thing is when i plug it into a macbook it works fine but when i plug it into my windows laptop the cursor won't move. I also tried firmware update but that didnt help. Does anyone know a fix? 

My mouse grip tape has worn out, and now I can’t find where to buy a new one. Any ideas where I could get it?

Hello,I purchased the Razer Kraken Multi-Platform Black headset on April 17, 2025.After registering the included code, I activated the 7.1 Surround Sound feature. However, I was unaware that the code only works for one software. I was hoping to use the activation for THX Spatial Audio instead.As this is my first experience with Razer headphones, I didn’t realize that the activation is limited to one option.Could you please assist me with activating THX Spatial Audio instead? I’d really appreciate your help.Thank you!

Pretty much the title. I recently got a new one since the last one I had was having that issue. I thought since it was older it was just the headset dying but now that I have a new one it's still occurring. Same exact issue. Turning the volume nob on my headset all the way to the max fixes this issue but it makes everything unbearably loud, I have to turn applications down to 5 just to hear normally and I don't want to have my ears blasted every time I launch a new game or talk to a new person.I know the solution "Adjust the levels so the right side is lower". I don't like doing this because clips I take will make them always sound louder in the left ear then.I really don't know what to do. I reinstalled drivers, reinstalled synapse, tried without synapse. I feel like i've tried everything and nothing works. Would appreciate any help on this issue, thanks!

I bought a viper v2 pro about a year and a half ago. Within 4 months, the mouse wheel started rolling the opposite direct that was input sporadically. It progressively got worse to the point of being unusable.I RMAd it after it was about 6 months old. Been using this new one for the last year. 3 months ago, I ordered new grips and skates for it. Not cheap. And within a few weeks, this one also started rebounding on mouse wheel scrolls. And its now currently getting to the point of being unusable (it scrolls in the wrong direction more than the right).What the hell is the flaw in this mouse? Im not hard on it. I take care of my shit. I would never have dropped money on the 8k dongle if I knew this was a common manufacturing issue with the mouse. 

i want to upgrade to the new white kitty headset, but my current pink one has a audio jack… i need the audio jack for my PC and NOT the usb… it doesnt work with my streaming. Is there an adapter i can get to make my usb a aux?  i need help. 

I am trying to activate the 7.1 sound. So, I bought my Razer Blackshark V2 X from a marketplace. When I try to register it, it just said “Uhh sorry your product is already registered uhhh ummm yea”. How do I get the code?? (there was no activation code for it in the package either)

Missing code 

i have an razer hyperspeed v3 i bought it about 6-7 months ago but the problem is it stopped working the battary is  brand new  its not detected by software even when i try to update the firmware the usb ports working fine also its not blinking green thats all

The controller stoped working but it works with another usb-c cable. The strage thing is that the cable that failed just does that when I connect the controller, if I connect my phone it works correctly. Can somebody tell me what is happening? 

I bought this blckwidow v4 pro keyboard months ago from the official razer uk site. I did opened some cases but they wanted me to reset the keyboard etc after months of testing it never gone away. The odd thing is my T key were missclicking or double clicking 2 months ago but now. My A,J,COMA buttons have the same issue. T Key is fixed somehow. But others are gone. How do I fix this issue?

Will there be a way to calibrate the thumbsticks on the Wolverine V3 TE to remove stick drift like there now is on the Pro version?

Is there any chance for Razer to release a Cyberpunk 2077 model like they did for the Viper Ultimate for their best mouse, the Viper V3 Pro at all or anytime soon? 

Hello!They already sent me the 3rd controller back, but the same problem. It keeps disconnecting even during gameplay. So it's unplayable! It's been doing this since the firmware update, but the previous one can't be reinstalled... When are they going to do something about this?!!! I can't believe it would be such a big job to fix this! 😤😤😤

I CAN`T REGISTER MY RAZER KRAKEN X, even thou my PN and SN in correct