The Razer Armory

i just  got my  new razor black sharkv3 yesterday from amazon they are wireless and have the hyperspeed but i can only use them in  bluetooth  and wired and when i do that the  mic  sounds so bad and  the sound is so bad to  and  whenj  i use the hyper speed i  cant hear  or  use my mic  

Hello Razer Support Team,I am contacting you regarding an issue with my Razer V2 Pro White mouse that I purchased in December 2024 from Amazon.The scroll wheel is not working properly. While scrolling down, the mouse sometimes registers an unexpected scroll in the opposite direction and moves up. This happens frequently and affects my normal use, especially during gaming and everyday computer tasks.I purchased two Razer V2 Pro White mice, and unfortunately both devices have the same issue. This makes me believe that it may be related to the model or a possible manufacturing issue.I live in Tunisia, and returning the products to Amazon is very difficult for me. I would appreciate your assistance with a warranty solution or any troubleshooting steps you recommend. Please let me know if a repair, replacement, or another solution is available.Product information:    ●    Model: Razer V2 Pro White    ●    Purchase date: December 2024    ●    Place of purchase: Amazon    ●    Country: Tunisi

Getting a blank screen when laptop tries to load windows after selecting DGPU only mode in BIOS.Works fine if I select DGPU through Nvidia control panel but I’m tired of the occasional screen freezing when it switches from IGPU to DGPU and vice versaRazer Blade 14 2025 5070 all drivers up to date.Reinstalled drivers with DDUAny suggestions? 

Mouse: Razer Basilisk V3 Pro 35KIssue: Bluetooth stopped appearing on Windows and phone, despite working wired and via HyperSpeedSymptoms: Slow blue breathing light, profile button would not enter pairing modeWhat fixed it:Held:Left clickRight clickScroll wheel clickAll three side buttonsProfile buttonMouse entered Bluetooth pairing mode and became discoverable again. The usual left/right/middle click reset method reported for other Razer mice did not work; this combination did.(I speculate this mouse is just handsy-r lol) It's worth noting this happened after installing Synapse 4 and updating firmware and troubleshooting, Bluetooth became stuck and this method recovered it. Hope this helps, peace.   

 I would like to change my cell phone number, as I no longer have access to this number.

I was saving up to buy the keyboard but i checked to day and saw that it was out of stock do collabs get restocks or do i have to go to a reseller

I can't figure out how to turn off the RGB lights while the kraken v4 pro is in Bluetooth mode. It's an unnecessary drain on battery life and it's really frustrating. I have tried turning off brightness on synapse but the moment my headset isn't connected to my PC anymore, the RGB resumes. Does anyone know how to trim them off and keep them off while in Bluetooth mode?

Hello,CS 2 profile switch resets to default after searching for new game.I setuped a new profile for 8000 hz polling rate, extra for cs 2 to limit battery drain.I also tested the profile switch behavior with using a cable instead of the hyper polling dongle. Same effect.Reinstalling Synapse 4, deleting all app data files and doing the same does not work too. I assume profile switching for CS 2 is not working at all.Best regards 

Where can I buy a full sized BlackWidow v4 keyboard in UK layout with orange switches? It’s frustrating to be able to buy everything in US layout but extreamilty limited in UK format. Does anyone else fine this to be an issue? I don’t want to jump ship to another brand with MX Brown switches (or equivalent) but I may have to…

Hey everyone,I need to get this off my chest because it’s honestly breaking my heart as a long-time fan of the brand.I love Razer hardware. I really do. In my opinion, there isn’t a single mouse on the market that comes close to the ergonomics of the Naga V2 Pro. It fits my hand like a glove. And the BlackShark V2 Pro (2023)? That microphone is in a league of its own. I want to use these products, I want to recommend them—but Razer is making it incredibly difficult for me.I am a Linux user (running Bazzite). And before anyone says "Just use OpenRazer" or "Switch to another brand"—I’ve heard it all. The problem is that while OpenRazer is a godsend, it’s a community-driven workaround, not official support. Because Razer refuses to open up or provide native tools, I’m constantly hitting walls:The Mouse Dock Experience: I use the Mouse Dock, but the most important feature—the visual battery indicator via RGB—simply doesn't work. I have no idea how much juice my mouse has left until it just

Open-source Razer Synapse alternative for Linux laptops: fan curves, performance modes, battery charge limits, RGB, GPU switching and live thermals for Razer Blade.https://github.com/bladeandsoulx/fang-razer-linux  

Would be cool if razer made some open ear, ear buds like Sony or Shokz, that is all. I don’t like wearing full headsets for the most part. I did order some Razer Hammerhead Hyperspeed so I’m looking forward to getting those. I know it's a big ask for them to make such a niche thing, but hey a guy can dream. 

I want the RAZER NAGA HEX V2 back. The layout was perfect for me and it was build to last. I've had 3 Naga Trinity since, but the build quality isn't on par with the Hex v2. I now use the Naga pro v2 but i't's 6 number faceplate layout isn't what I want, so I slapped the trinity hex panel on the pro although it doesn't give me access to the “7” button.  The Naga Pro v2 built quality is on par with the Naga Hex V2, but the trinity isn't.PLEASE!! Either give us the Hex V2 back, or make a side panel for the Naga V2 PRO that resembles the one on the trinity. 

I' have' tried' anything' including' a' new' Windows' installation' but' as' you' can' see' my' keyboard' has' this' strange' problem' of' adding' this'' apostrophe' before' the' space' character.Any' idea' ?Thanks' in' advance.

Recently got the v3 tournament edition and not there's a new firmware update but the Xbox app won't let me use it until controller is updated , I do not own a pc . Is there a way around all this b.s.?

Hello everyone,I recently performed a factory reset on my Razer laptop to resolve some software performance issues. The reset completed successfully, but after the initial setup I noticed several unexpected problems. The system boots much slower than before, and Windows occasionally freezes for a few seconds during startup. I also found that some hardware features no longer seem to function as they did before the reset.Another issue is that a few built-in drivers appear to be missing or incorrectly installed. Windows Update downloaded several drivers automatically, but I am still experiencing intermittent touchpad lag and occasional audio glitches. Device Manager does not always report an error, which makes it difficult to identify what is actually causing the problem.Has anyone experienced similar behavior after performing a factory reset on a Razer laptop? I would appreciate any advice on whether I should reinstall the official Razer drivers manually, use the recovery image again, or

“now” 

I bought a pair of wireless headphones Razer BlackShark V2 about a year ago from a store in Romania (Altex). About a month ago, the dongle started to make me  problems (started to disconnect). The headphones are under warranty but i lost the receipt. I can use them only with USB cable. What can i do ? Please help…

I bought a pair of wireless headphones Razer BlackShark V2 about a year ago from a store in Romania (Altex). About a month ago, the dongle started to make me  problems (started to disconnect). The headphones are under warranty but i lost the receipt. I can use them only with USB cable. What can i do ? Please help…

Hello everyone, I’m a long-time razer fan since 2010 and I would like to address on issue that I’ve experienced for like a year and still no update / fix from Razer at all.I bought the Razer Nommo V2 PC Speakers from 2024, and it worked incredible and flawlessly. But since Razer Synapse 3 is ending its support, and must migrating to Razer Synapse 4, I now experiencing so many issues, but the most important issue to be fixed as soon as possible is this:I have already installed and used Razer Synapse 4 from 2025, every time i want to change my Razer Nommo V2 speaker sound settings, it automatically asked me to set the speaker as default.------Here are the prompt words:DEFAULT OUTPUT DEVICESet “Razer Nommo V2” as the default output device to configure its audio settings on Razer Synapse.----- The problem is, I have already set my speaker as my default device and still the problem is persist. I don’t think there is a quick solution for this and since Razer Customer Service chat has been ig

Hello,My Razer BlackShark V2 Pro headset works well overall, but I have one issue.When I play Fortnite, the microphone does not work at all. I tested my old headset, and its microphone works perfectly in Fortnite, so the problem is with the BlackShark V2 Pro, not the game.Could you please help me fix this issue?Thank you.

The spring for the handle of my backrest had broken and now the handle feels loose, i do not know where to get a replacement part for the spring 

Will dynamic sensitivity be added to deathadder v3 wierd? If can it would be good