The Razer Armory

I won a product in a giveaway a week ago and put in the order, but it's just staying as 'Received'. If anyone has put in a promotional order before, can you tell me if this is a normal delay?

Hello,I purchased a laptop in 2016.I need to reset my laptop, but there is no link to the recovery image on the website.Is it possible to obtain a recovery stick?

Hi.i bought a laptop in 2016.i need to reset my laptop, but there’s no link to the recovery image on the website.Can i get a recovery stick?

Hi there,I have the Blade 17 2022 model. Trying to connect to 4k 144hz external monitor. But I cannot set the refresh rate to 144hz, but only to 60hz. Seems like this is a common problem. In one of the previous post: https://insider.razer.com/razer-support-45/razer-blade-17-2022-external-display-not-working-after-driver-update-37921?postid=155804#post155804 the answer said they are working on solve this problem. Is there any update? I am still having this problem. This is really disappointing, especially when Razer is trying to set up a high-end brand image

Hi, is there any replacement parts for barracuda 2.4 ? 

My viper v2 pro has been having non stop connection issues over the past 2 months. I have tried all methods of getting it to reconnect, including completely resetting my pc and all settings. Last night (May 1st 2024)  it completely stopped connecting after the last synapse update. All my drivers are up to date. The mouse is charged. And still my pc will not pick up the dongle, the only way i can use the mouse is via the USB-C. I looked and noticed hundreds of people are having the same issue as me as of the last synapse update. Please fix the issue. 

I ordered the Razer Barracuda. I read you'd have to enable Gaming mode through the Synapse software.Is it possible to remove Synapse and keep Gaming mode on?If not, what if you enable it through the Razer app on the phone instead. Will Gaming mode be enabled for any Bluetooth device or only your phone?

Hi, I am planning on getting the 16" dual UFD+FHD mini-LED laptop and installing a clean install of windows (required for work purposes).My question is, will I face issues with the dual display feature thing and what will the laptop default to before I get all the necessary drivers installed (UFH or FHD)? extra question is, what is the true native resolution and what would happen if for some reason I cannot install the software that switches between display types? Any insight into what to expect when reinstalling windows would be great. Thanks

I bought a Razer Viper 2 Pro and a Hyperpolling wireless dongle today, but I don't know how to pair them, so I would like to know how to pair them.I tried the information on the web, but it didn't work.I don't even know why it can't be paired.

I would like to request an activation code for my Razer BlackShark V2 Pro 2023 I can't activate spatial audio features with my headphone, looking for an activation code. Thank you

yet to receive an activation code for my headset. kind of silly its not just automated to send it after registry.

I have the Cyberpunk 2077 version of the Viper Ultimate.  It has firmware 1.06 installed currently.  I saw there was a firmware update version 1.07 available.When I run the update tool, it says my mouse needs the update & starts running.  It runs through one progress bar to 100%, plays a sound like the USB device is disconnected, & then gives a “get region information fail” message.What can be done to work around the error? 

Всем привет недавно у меня был переезд, во время которого я случайно потерял USB-адаптер. Есть ли возможность подключиться к другому адаптеру?

This issue started while I play games on my laptop I get windows connect and disconnect sound repeatedlyat that time issue will over when I close the game and let my laptop cool down. I tought it was a driver issue or my dongle was overheating. After a couple weeks (and this scenario repeated several times) my mouse stopped pairing with my dongle and I try everything changing the battery, updating software, using razer's dongle software to re pair to the dongle nothing is working. Bluetooth mode still works mouse is completely fine but when I plug the dongle, it keeps disconnect and reconnecting to pc even my mouse is off. I already cleaned dongle with alcohol. What can I do and solutions

Just bought the Deathadder V3 Pro and went to plug it in, but there was no speedflex cable.Anybody know where it usually is in the box or if I am just missing it?

This single purchase of i made is the only item i ever bought from Razer and i am very regretful on it. This webcam is a shame, by the quality for the price and also that annoying protrusion for it to hold on to the monitor, it is THREE CANTIMETER LONG, i am not using a fucking CRT monitor in 2024, this webcam made my monitor an Iphone with the camera notch, it doesnt have even horizontal mirroring option on Synapse app, so i am seeing myself like a mirrored cartoon in Zoom, how the hell people are satisfied with this webcam

will the Razer DH V3 PRO mouse also be updated to the Razer Focus Pro 35K sensor, or will a DH V4 version be released? thanks

I just got the Viper V3 Pro and I'm just wondering if there is a way to charge it at night when your computer is on sleep mode because charging it by wire, keeps it on and its keeps my pc on. Both with the Razer wire provided and other wires that aren't connected to my pc it has this problem

Does the Viper V3 Pro have Motion Sync enabled on the 8K polling rate?

hi razer support , i have Razer Huntsman Tournament Edition keybord and today i trun on my pc , and my keybord nor working and not lighting but when i Plug the keyboard into a USB port i heared the windows sound, so can u help me to work my keyboed

Hey I’ve tried everything I can think of, and I can’t get RazerKitty BlueTooth headset to connect to PS4+. It says it’s compatible, but it’s not working for me. Pretty tired and frustrated. Anyone have a work around?

I lost my old phone, so I don't have a backup password or authentication app. I wanted to pay with my Razer , but I couldn't pay without a backup code or a certified app code. can email me the backup code, or delete the phone number

I’m on Ubuntu 23.04. Upgraded from a cheap USB headset to the BlackShark V2 USB. It sounds great, but I noticed it’s detected as a speaker instead of a headset in the options, which makes it harder to find by icon and I have another click to see if audio is going to my headset before starting a game.  Any suggestions for getting this detected as a headset?  

I have a Razer Huntsman Mini  keyboard, and sometimes, once every 15-20 key presses, regardless of the key - it doesn't register. When I notice that the key isn't registering and at that moment I'm not releasing it, but instead press another key like the spacebar, then the previously unregistered key starts working. Why could this be happening. I've already restored the software to default settings, but it doesn't help.