The Razer Armory

Can somebody help me, how to disable the 2 step authentication. I lost my phone, I don't have access to my authenticator app, and i also changed my mobile number 

I lost my dongle. Also off topic i’m probably gonna buy a razer tron mouse since I like tron. Is that worth it?

So I plugged in the razer kiyo pro into Nintendo switch 2. Did camera test i can see my self on screen.   That great news very happy it works.   Just passing message on. 

As I mentioned in the title, I want to use the BlackShark V2 Hyperspeed, which I haven't purchased yet but would like to buy, together with the Viper V2 Pro. For example, can I connect the BlackShark V2 Hyperspeed dongle to the Viper V2 at the same time? (I know that the Viper V3 Pro can be connected.)

I recently purchased the new black shark V3 pro and found that whenever the wireless hyperseed dongle is plugged in it cause really bad and repetitive stuttering once every second. I fear that it might be the high 8k hertz polling rate over whelming my pc as I already own the viper V3 pro that also does 8k polling. Can anyone please suggest a fix or alternative as I really need a wireless headset? 

I turned my keyboard lights off using the keys fn+F10. I want to turn them back on but I’m not sure how to do it.

Does the BlackShark V2 wired  have windows enhancements tab in windows?

Hi thereI have searched alot but i cannot seem to find firmware for my left handed naga, not even a firmware updater.I have an issue where my mose stops moving for just under a second at random times, and its annoying in games. its POSSIBLE that this is only the case while having synapse open so that might be the issue. but in any case can you please provide me with new firmware as I bought the mouse a few years ago and never done a firmware update.Thank you kindly

Hello, will the Razer Cobra Zenless Zone Zero edition be available for pre-order in Ukraine, or when will it be available for purchase?

Bonsoir, J’ai bien enregistrer mon appareil.. Je reçoit bien un mail de confirmation, comme quoi l‘enregistrement est réussi, mais aucun code d’activation.. Merci d’avance pour vos réponses ! :)

Does anyone know if/when Razer will be releasing the Blackwidow V4 Pro with Yellow Switch in the UK layout? They only have it available in the US layout as of currently. The only UK layout of that keyboard is available with greens.

razer viper v3 pro need a firmware update please do it. I have issues while spraying in valorant it skips bullet or notmoving when control spray ihave other mouse logitech adn death adder it looks fine its not only my problem my friend also had this problem

Got a black widow X some time ago and the spare bar is very intermittent, i often have to press it several times or harder to get it to work - does anyone else have the same issue?

have a question about the Razer Strider chroma. Do you think the intensity of this red light is normal in daylight?Of course, it looks beautiful at night, but in daylight, the red color in particular turns a bit too light and white. If it's normal, there's no problem. Do you think there's a problem?

I used to download pre-made profiles because I didn't know how to make them, but once Razer Synapse updated to version 4, the ones for version 3 no longer worked. So now I'm remaking them myself with help from videos from UnrealHero, which has been helpful. I'm trying to remake a profile that he made called Super Volcano. I've followed his instructions exactly. There's a part where he says to copy the effects to another wave layer. The problem is that every single time that I attempt this, the paste option is greyed out. I don't know what I'm doing wrong and feel stupid. Yes, I'm certain that I've hit "copy." 

My keybinds stop working, Synapse says i have keybinds assigned but when the side buttons are pressed its default settings only work ( i have the number 1 side button assigned to shift, but when i press it it types the number 1) i have uninstalled Synapse, rebooted my PC, i even logged out of Synapse and logged back in to no avail. please help. thank you

I wanted to know whether it is intentional that Pro Click V2 cannot set DPI settings per App Profile? This means that profiles that typical Razer mice have are unavailable for this mouse. If this is intentional, then it seems like a serious design oversight then, because I bet that many gamers have per game DPI settings, and it is impossible to set those up with this mouse.

I bought my Razer viper v3 pro last August but it has had to be rma’d THREE times and I am making another claim because one of the buttons has an issue. Instead of just getting a replacement is it possible for me to just get a refund and move on from this problem riddled mouse? 

Hi Razer team,I wanted to ask about the availability of the Blade 18 (2025) in Australia 🇦🇺.I reached out to support and was told I’m not the only one requesting it here, which is encouraging. There’s definitely a growing interest in high-performance gaming laptops like this locally, and many of us would love to support Razer directly instead of relying on imports (which aren’t ideal for warranty and regional compatibility).Could you please share if there are any plans to officially bring the Blade 18 (2025) to the Australian market? It would mean a lot to the local community here.Thank you 🙏🏽

Just got a message that I won a Razer Silver giveaway! WOOO! Thank you Razer! (Gonna save up and get a Sneki Snake plush!)

I see that the Basilisk v3 35k is the only comparable model that is currently on the Mac compatibility list. I tried my Basilisk v3, but it isn’t recognized at all. It’s the most popular and most affordable mouse from Razer at the moment, so I don’t understand why it isn’t supported yet? The only reason I ask is I have a family member that wants to switch from Logitec due to being unable to program the mouse buttons how she wants, and the Logi software suddenly started failing on startup.

Hello Razer Support, I own a Razer mouse (Model No: RC30-030501, P/N: RC30-0305010-0000). Unfortunately, I have misplaced the wireless dongle and I am unable to connect my mouse wirelessly. Could you please advise me on how I can obtain a replacement dongle or if there is another way to connect the mouse wirelessly? Thank you very much for your assistance.

I keep having a recurring issue with my Naga v2 Pro where, regardless of it's wired, using the dongle, or using bluetooth, it will start flashing purple and the buttons on the side will just stop responding--or at least, most of them will. I noticed too that it seems like the white light on the bottom under Profile will flash as well. The only thing that fixes it is if I unplug the mouse and plug it back in. Anyone else experience this issue or have any ideas on how to fix it? 

I can't connect my Razer Blackshark v2 pro for XBOX product, code RZ04-04530400-R3M1, to my 7.1 sound system. I can't access the synapse application either.