Extreme Overheating While in Sleep Mode Razer Blade 14" 970m

Discussion in 'General Discussion' started by alexwill, Oct 24, 2016.

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  1. CanaryONYXthink911

    CanaryONYXthink911 New Member

    I just got my Razer Blade 14" 970m a week ago. I usually put it to sleep when I'm away for an extended period of time. I just got home after several hours away and when I went to touch the keyboard to wake it up, it was scalding hot. I had to quickly pull my hand away to prevent from getting burned. The laptop was dead silent in sleep mode but I guess had been accumulating a lot of heat. Not only dangerous to touch, but if someone's away from their computer, maybe even a fire hazard.

    I emailed Razer support since their phone line is closed. Has anyone else had this issue? Thanks
     
    CanaryONYXthink911, Oct 24, 2016
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  2. Jaisani

    Jaisani Cat

    Hey @alexwill I'm sorry to hear about your experience with the Razer Blade. Good job on contacting our Support Team. They will get in touch with you as soon as possible.
    Do update me once our Support Team has contacted you.

    To anyone who has similar issues, please contact our Support Team immediately and they will be able to assist you.

    I'll be locking this thread now.

    Just a friendly reminder, Razer Insider is not a support forum.

    Peace.
     
    Jaisani, Oct 24, 2016
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