help with synapse 3..

Discussion in 'Razer Support' started by r3nzy, Aug 11, 2018.

Thread Status:
Not open for further replies.
  1. r3nzy

    r3nzy New Member

    Since shifting to synapse 3, my diamondback mouse is not recognized except for my keyboard and mouse pad which are already in sync. It would be much appreciated if there is a way all 3 devices would be in perfect sync. does anyone here have a solution? I badly needed a fix for this as it would only restrict my whole chroma experience. I'm a razer fan ever since i'm introduced to the rgb gaming bandwagon and it's chroma features i think are phenomenal. please would anybody help a fellow gamer here? It would really meant alot! Thanks! in advance.
     
  2. Razer.FirePenguin

    Razer.FirePenguin Keeper of the Flames, Bane of Sardines

    What Diamondback model do you have?
     
  3. r3nzy

    r3nzy New Member

    Razer Diamondback Chroma 2016 gaming mouse
    plz can you help me? I really wanted to have a full chroma experience together with my blackwidow chroma and goliathus mouse mat. BTW Thanks for the feedback regarding this issue.
     
    Last edited: Aug 13, 2018
  4. Razer.FirePenguin

    Razer.FirePenguin Keeper of the Flames, Bane of Sardines

    Have you tried doing a clean reinstall of Synapse and updated the mouse driver?
     
    freakydoctor likes this.
  5. r3nzy

    r3nzy New Member

    nope.. i haven't done that yet but "Razer Support" <support-us@razersupport.com>" emailed me that they've yet to include razer diamondback since synapse 3 is still in their beta stage. Hopefully they added my request to the poll for inclusion. Hope for the best in this one.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >