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Try the New Razer Synapse and Chroma app Open Beta. With hundreds of devices supported now and more to be added monthly.
HI all,I hope someone can help, I activated THX and Spatial a long time ago, reinstalled Synapse and THX and now it asks me for the code? Why is this please I thought you kept it once you activate it or is there a problem with my account as it’s a different computer?
I logged in using facebook and the gmail that it was registered was an old gmail account that i forgot the password and the mobile number to retrieve it with, since i cant open the gmail I cant activate my 2 step verification I already top up razer gold coins and i just dont want to lose my money it would be possible to change the gmail in this account so that i can finally receive the security code needed to activate my 2 step verification this is my razer gold id (Remove for security purposes )
please assist me on how to change my old phone number, coz the old one is not receiving any OTP for my purchase
Hi, Just came in my mind. I'd like to see a real changelog when updating Synapse 4 to new version, that means something, because now in Synapse 3, all changelogs always are "General bug fixes and performance improvements" - which means nothing. Examples of good Changelog: Fixes: Fix for a profile duplication bug (side-effect of an optimization in the last update). Another speculative fix for Game Manager Service taking up CPU when idle. Improvements: Macro recording now allows scroll up/down events. Macro editor now allows half-actions (only key-up or key-down) UI improvement - Standalone record button UI improvements in Chroma Studio when selecting multiple LEDs with different properties. Also it'll be great to have some website with all releases changelog available (and maybe also through Synapse 4 in Settings->About).
Rewriting the rulebook on efficiency, the next evolution of Razer Synapse boasts a fresh, multi-threaded architecture that's up to 30% faster*. Experience unparalleled speed, fluidity, and stability with a streamlined interface that empowers users with swift navigation, enabling independent installations and precise settings configuration.Download the open beta to try this experience.Hundreds of devices supported now and more added monthly. See a full list of compatible devices here.https://insider.razer.com/the-razer-synapse-beta-53/current-supported-devices-updated-9-29-23-38805Coming in February: Select headsets, Leviathan V2, and Kraken V3 Hypersense.Coming in March: Additional new and previously released devices.For more information visit: The New Razer Synapse
I’ve got myself in pickle with Razer blade 2022 that I had bought on credit via overclockers here in UK.Start of August of last year, it abruptly turned off and wouldn’t turn back on after pressing the power button. So I tried getting the laptop fixed through the warranty and came to find out that it had expired.Couple weeks later when I finally had time to take it to a profesional to check it out he then informed me of a motherboard issue and that it had broke because the VRMs short circuited. Apparently it’s a common issue with Razer laptops having these cheap parts carrying such massive voltage that it is bound to fail at some point. So now a year and a bit later i am left with a dead machine and money still coming out of my bank. So how is it that Razer sells these overly expensive “quality” machines and it doesn’t even manage to last me till the end of my 2 year credit plan. Honestly just feel like I’ve been robbed of my money.
I don't have any settings in Synapse 3 for the Kraken V3 X, although it was claimed to have Hyperclear technology
I noticed issues with Chroma Studio v4 when trying to import chroma effects exported from v3. It can import a complete list, meaning, it only shows 1 effect. We can export 1 chroma effect setup or select a complete list. But this doesnt work when imported v3 into v4. I really hope this gets fixed, because making everything from scratch again is almost impossible. We cant switch quickly between the apps to check settings. Writing everything down is just insane. Example of export profiles with v4 and importing it again. Notice it shows a complete listHere’s an example of a complete profile list exported from v3. Only the first shows
Hello, I have purchased a Razer Blade 18 in 2023. The one with the RTX 4080.Unfortunately in February/March this year, it croaked. The cooling system wasn’t working anymore, only ice cold air was coming out, system was throttling and obviously performance went down as a result, way way down.I reached out to support and initially was told they will create an RMA for free warranty.Later I was contacted that since the purchase was made in the US, the product was out of warranty and that I had to pay for the delivery/diagnostic and repair.I said fine, I need it to work. A USD 3k plus machine needs to be used.I sent it in service, arrived on the 16th of April, got notified that it was received and that I will shortly receive a diagnostic and cost for repairs.On the 22nd of April I wrote asking for update: no reply.On the 24th of April I wrote again, asking for an update: no reply. Today I received finally a reply and a quote: € 1,820.66 for the repair and € 345.93 TAX… € 2,166.59 in total.I
How about you fix existing devices and macros before you support more. Don't want you having too much of a work load at one time right.What does it take to get bugs fixed from Razer, I have submitted on reddit, on the synapse app, on this forum, do you have a carrier pigeon I can tie a note to, a mailing address, email, telegram, morse code, what way works best for you lot? I know it's an open beta. But synapse 3 isn't and that also does not let me use some supported devices. Fix your shit
My scroll wheel was in tactile mode and was working fine and then I played a game using a controller and after I hopped off the game my mouse is stuck in the free spin mode. I’ve attempted to change the mode via razer synapse and the button on the mouse but nothing happens. The mode shows that it has changed on synapse however the scroll is still in free spin mode which is really obnoxious. I’ve tried the general things such as restarting razer synapse, resetting the mouse settings and restarting my computer etc however the issue still occurs. This happened a while back however the mouse rapidly fixed itself without me taking any action but now is stuck in free spin.
The mouse is working (all buttons) but the cursor is not working. The mouse is only 6 months old. This is my second Razer mouse that has issues (is for sure my last).What is going on. I tried to reinstall the driver, changed the battery, nothing. Looks like the laser is dead. Really disappointed by Razer products. I’ll go with logitech that I use on my tower and they work without any issue for 5 years now.
The Mini-LED Multi-Zone Backlight Control is not still implemented in the Synapse App and since it has been more then 3 months, I’ve spoken with Most German Blade 16 owners who have Mini Led models both BOE and AUO. More than 50 so Far and we Have Deiced to Join in a Class action Lawsuit aginst Razer as this are very expensive devices That Cost around 5000€. Razer has ignored or Lied to most of us Has not indicated when they are planing to add the Prommised Features, As the product they sell is very not finished with Known sleep Issues and Mini Led Issues as well as Wake From sleep issues. Now there would either be an solution to the problems users have if not then I would like to ask everyone regardles of where you are to PM me so we can make the Lawsuit bigger.. Kind Regards..
Hi there!It seems like the BIOS updater on my Book 13 is stuck. Mouse and keyboard inputs are locked, and the updater has been stuck at around 99% of the green progress bar for 24 hours. After 10 minutes, the screen turns off. The laptop can still be unlocked, but nothing happens afterward. Windows continues to run unimpeded, as the time, battery level, and newly plugged-in devices are recognized and displayed correctly. Only the update program is truly stuck. I don't know what else to do and would greatly appreciate some help!
My card code is scratched off pls get me the full code of the card I need it badly
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