[Status update] Blade 2016 shipment

Discussion in 'Systems' started by technokat, Apr 19, 2016.

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  1. enyar2000

    enyar2000 New Member

    <sigh>

    Dear Blade Customer,

    Thank you for you order of the new Razer Blade gaming laptop.

    We now expect to be able to ship your product approximately May 18th and we will notify you as soon as it does. We value your business and appreciate your patience and understanding.
     
  2. PastelGraywatchsharp937

    PastelGraywatchsharp937 Active Member

    If aorus or GB had thin models with TB3 I'd be all over them. It's the only thing I am really looking for.
     
  3. holja

    holja Member

    The latency on this launch is killing me.

    Who's to say this is the last time it's delayed? It could be delayed again. Am I the only one who has lost faith in this thing launching before June? And in June Pascal comes out. How is this even worth it anymore?
     
    Last edited: Apr 22, 2016
  4. Since technokat locked the other thread regarding the razer blade delay, it means for me that they are watching the forums now. I was really hoping he have read all things there and provide a formal statement regarding on this second delay now that we're aware that they have read the grievances of customers.

    False hope~
     
  5. Yes i did receive an email stating that it is delayed. Other than that, nothing yet. Yes i know techno is a community manager, i just hope that they would have some sort of a statement on why it is delayed again.
     
  6. technokat

    technokat Director, Social Marketing Staff Member

    We certainly do read what our users send to us. Delays can often be the result of many different reasons from keeping up to an overwhelming demand, right down to ensuring the product that gets to our consumers are perfect. That said, when we have more information to share, we will definitely be providing updates.

    At the same time, to keep to the House Rules - I'd like to remind everyone to keep discussions amicable, cordial and above all constructive. Do bear in mind that threads that do not adhere may be subject to moderation.
     
  7. mdaly001

    mdaly001 Active Member

    Soft threats of shutting down threads that disrupt the fanboy experience. People are pissed due to purposeful lack of communication from Razer and staff. The only updates anyone has shared with us is false hope. Maybe if there was transparent dialogue folks wouldn't be filling the forums with anger.
     
    BlueBoltdepotpulse085 likes this.
  8. Yikes, looks like even razer employees don't have an idea on what's happening. I guess all angered and pissed off customers can all agree that there was a lack of communication from razer's side.

    House rules are all fine, but when emotions, ego, pride and frustration gets in the mix, we all don't know what will come out of peoples mind and put it on the internet. I was hoping you could have given a warning before locking that thread as that thread is the first one that comes out when you googled "razer blade 2016 delay"

    Some people rely on that thread for updates and opinions that simply just don't want to register in the forums and participate on the discussion.
     
    BlueBoltdepotpulse085 likes this.
  9. Destrok

    Destrok Well-Known Member

    Not a soft threat, try me. And it isn't about the fanboy experience, the last thread was shut down as it had devolved into petty arguments and generally just negative comments directed at other members of the forum. It wasn't a conversation anymore. Feel free to discuss what you like, I can absolutely understand being frustrated that a product you already paid for and are extremely excited for is continually being delayed. And I get wanting to be kept more in the loop.
    I understand your frustrations, but when threads devolve into petty arguments we have to shut them down, it was no longer a constructive conversation. Sometimes we do give warnings, when we see an individual repeatedly breaking a rule, and alot of times I pop into threads and say "play nice children," but at that point Techno had decided the thread had just gone too far downhill. You can continue discussions here or even start a new thread if you feel you have updates to share.
     
  10. With all the arguments stated on the previous thread, i still find it hard to believe the lack of formal statement and reason on why it was delayed. We just simply want to know what's happening.

    I signed a book thick NDA prior to my employment at my current company and thus i can't share any more knowledge with regards to the possible delays of the blade 2016 as i might lose my job or get sued.

    ~yes, it did gone too far downhill. If it was moderated a tad earlier, it wouldn't have been locked.
     
  11. BluesnBlazin

    BluesnBlazin Member

    This is what I am saying. I don't understand how more info is necessary. Would I like to know more, sure, but it isn't going to change anything for me. I am holding off on buying a new laptop until I find out what is happening with this one. If I needed a new one right now, I would've bought the Surface Book already, though the Blade simply has much more value, for my purposes, so it is worth it for me to hang around and see what happens. However, I can't be mad because Razer has no obligation to release their laptop around my schedule, even if they were originally trying to. They definitely don't owe me an explanation either. Explanations are nice sure, but I hold zero stock in that company and I haven't been charged yet, therefore they OWE me no explanation (and for those that have accidently been charged, contact Razer, I guarantee they will fix it for you, don't use that as an excuse to complain on the forums if you haven't given them a chance to fix the issue). I shop at Walmart, but when they rearrange the store, they don't OWE me an explanation as to why they did it, it doesn't matter if I have to walk around the store to find things, that is the reality of this world, other people's schedules change, appointments get cancelled, explanations aren't necessary, just notify me of the information that changed. The only thing that changed was the Shipping Date, none of the specs (I presume) have changed, so it makes sense why the shipping date was the only new info they updated us with. However, whether I am waiting or I am cancelling my preorder and going with something else, I don't see how it is necessary for me to know anything other than what was said in that email, because it won't change anything for me. The only important information is the date, so I know I have to wait til then to reevaluate my decision, and the assurance that this is a necessary delay. I trust them enough to build my laptop, I trust that the delay is for a good reason. There is no need for me to get mad over a laptop not getting released when I want it to (or a detailed explanation not getting released), but I suppose I am in the minority in that logic. I suppose some people just need a place to vent mislead frustrations...I'm lucky to not suffer from that affliction. I'm not perfect though, sometimes, I just can't let illogical complaints slide without replying. I'm gonna try to bite my tongue from here on out, it hurts my brain to repeatedly read the faulty logic in some of the complaints in these forums since the first delay.
     
  12. BluesnBlazin

    BluesnBlazin Member

    The fact is, Razer has a right to keep all information under wraps. That is their right as a company, they will tell you something when they are ready. You complaining on the forums will not expedite that. Also, you don't have to wait on Razer to decide what happens in your life. If you need a laptop, buy one...if you want to see what this one is about, then wait. Don't blame Razer for not being ready to release their laptop yet just because you foolishly planned your life around it. They told you the date, why do you need more info in order to make a decision about your preorder? The only important question that needs to be answered is, "Can I wait that long for this laptop?"
     
  13. technokat

    technokat Director, Social Marketing Staff Member

    While I'd understand emotions may run high on issues like these, there is no justification to flouting the general communications etiquette simply because users see a need to express that feeling. I'm all for a friendly discussion, but lacing it with accusations is never a good way to start.

    I'd like to again, suggest the referring to the House Rules. If the intention here is to fan the hate and encourage people to jump on the whole bashing bandwagon, then that would interrupt the use of this community platform and I will not have that for the general well-being of our users here, and my moderators.

    I will mete out the necessary warnings and get the necessary moderation in place - should any users find this to be unreasonable, or have an intense disagreement with what we, or in specific to I am doing here, do feel free to escalate this, and reach out to www.razersupport.com/contact-us.
     
  14. mdaly001

    mdaly001 Active Member


    "Not a soft threat, try me..." That came from a community moderator? Looks like the 'bosses' here are really showing their true colors. You feel like you are above the customers and you guys are cleaning house and using 'house rules' as an excuse to silence any disruption happening. I had a thread going that used no foul/harsh language and you deleted it. The thread discussed good alternatives to the new razer blade. Can you explain why you deleted it? or is it just because it is disrupting the fanboi experience? It sucks when you have a pissed off people posting in your forums, but all we are asking for is a little explanation and not to be written off. The way you are treating all of us is insulting.
     
  15. technokat

    technokat Director, Social Marketing Staff Member

    I believe there is a difference between giving an explanation, and giving an explanation that the other party wants to hear. It is unfortunate that it seems that I am dealing with the latter here. I certainly empathize with the users whom are affected by this but I have repeatedly stated that we will have updates when we have them.

    As a direct representative of Razer, I will review the actions from my appointed moderators - none of them on an official payroll and are fellow fans volunteering to keep peace on Razer Insider. At this point of time, given the circumstance I will inform all volunteer mods to not engage with this thread to keep them from unnecessary hostility.

    Upon reviewing the earlier thread, that thread was removed simply because it is a thread on competitor promotion - this is a board run by Razer, and again, stated in the House Rules.

    That said, the situation is currently as such - I have made my attempt to provide an answer, I've handed all those who've given me a Case ID over to our support team and I believe we have done our best to ensure the conversation stays cordial.
    While is a pity that there is no further course of action I can take here to make anyone feel better, the fact remains that I am also required to keep the conversations in order. If the main intent here is to escalate the situation into more than it needs to be, I will continue to moderate these comments because Insider is not the place to do so.
     
    BluesnBlazin and mdaly001 like this.
  16. mdaly001

    mdaly001 Active Member

    I appreciate the calm reply
     
  17. 9377519279

    9377519279 Active Member

    It sounds like everyone is just upset. Razer comments seem aggressive so you know they are also frustrated and upset. Even if the answer is something we don't want to hear it is still information that could help diffuse the situation. I appreciate the communication from you, yesterday it was radio silence which is why I think things got as heated as they are.
     
    Last edited: Apr 23, 2016
  18. Icesick06

    Icesick06 Member

    I actually bought the aorus x5s v5 when i cancelled my blade pre order. Debated between x3 and x5 but ultimately decided on x5 as i wouldnt want any tag along devices when travelling which is primarily what i do and the x5 had a 980m in the same thickness chassis as x3. Power brick is a bit bigger but has 3 m2 slots and one 2.5 slot and support for 64gb of ram. That and the built in ethernet, hdmi 2.0 and displayport are great. Might not have thunderbolt 3 but i guess ill wait to see how well the core performs and maybe pair that with a skull canyon nuc for home pc later on down the road
     
  19. 9377519279

    9377519279 Active Member

    I think honestly the reason for the delay is still related to the problems Razer had with Intel. Intel is going through a massive restructuring right now. Offices are being closed and jobs are being relocated. If it was a software issue that required the shop in China to touch each of those machines again with an updated image I think we would understand. I also think we would understand if testing came up negative too close to the date. Razer may not be able to say anything about the Intel problem, which is why they seem agitated. That is my guess and I think I'm probably spot on.

    If it is in China I have no idea which factory these come out of and Im pretty sure the only genuine Razer factory was the green and orange switch factory. I have no idea if they have those assets are here in the US or in China or somewhere else.
     
  20. David-El

    David-El Member

    I wasn't aware of the Intel restructuring. Could be a possible reason.

    I had brought up the rumors regarding Nvidia slowing production of the 9xx series to begin to ramp up production on the 10xx series cards as a possibility as well. I took this to indicate a possible shortage of the 970m causing the delay for Razer, not so much the rumor that 10xx series mobile cards may be incorporated, though the rumors do point to both the fact that companies like MSI are already creating 10xx series desktop cards as well as that mobile 10xx series may be available before desktop ones.
     
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