Razer Support

So i got my razer mouse last Xmas and had no problem with it, until this morning, i saw the cursor was lagging, then when i looked in synapse i saw that if i stopped using it for 2 seconds it turns off and even if i use it, it disconnects and reconnects even though it is fully charged. The problem persists even when wired. I tried to reinstall the firmware and synapse itself, but the problem was still here.I also tried on another computer, same problem, it keeps turning on and off. I tried to loo everywhere for a solution, only saw an user on this website had the same problem, but didn’t see any solution

Hi.My sons Barracuda X 2022 headset stopped giving sound in wireless mode.It sounds fine when connected to the PC wired, and everything works as it should.It powers on wireless, connects to everything, just no sound at all. Also when the mute button is on,  it doesn't power on.And if it's on and I mute it,  if I just push the power button it just power down.I've tried everything, even checked the firmware. I've found a post with similar symptoms,  but doesn't show a fix for this.Can someone help me figure this out?Thanks in advance.  P.S.: Sorry for my English, but I'm Portuguese. 

So, my Barracuda x 2022 headset isn`t turning on when the mic button is pressed and when it is not pressed, the headset tuns, connects to any device but there is no audio at all. Can anyone give me some help?EDIT: I checked and the mic is working, but i cant hear anything  

Razer BlackShark V2 X licensed by Sony, black, RZ0403241000 with black cables.                                                                     VS Standard version Razer Blackshark V2 X Black, RZ0403240100R which has green cables. Do they both come with the same accessories in the box? (Cables etc.) Does the Sony licensed version come with 7.1 surround like the standard Blackshark v2 x? Does the Sony licensed version come with the code to activate 7.1 surround? Or if I register the headset on the website will I receive the activation code?  These are my questions, as I use a headset on both the console and the PC, I'm not sure which one to buy.

As the title says  Razer Viper V3 Pro - Using 8khz

O razer blackshark v2 x versão licenciada pela sony com cabos preto, e o versão padrão razer blackshark v2 x que possuí cabos verde. Eles dois vem com os mesmos acessórios na caixa? (Cabos etc) A versão licenciada da sony vem com o surround 7.1 igual ao do blackshark v2 x padrão? A versão licenciada vem com o codigo para ativar o surround 7.1? Ou se eu registrar no site o headset eu receberei o codigo de ativação?  Essas são minhas duvidas, é que eu uso headset tanto no console como no Pc, estou em duvida de qual comprar.

help please 

I keep getting the error "There was an unexpected error, please reload the page and try again" and not receiving the sms code

2 aşamali doğrulama da sorun yaşiyorum cep telefonum kayıtlı.fakat cep telefon numaramı değiştirdim.kod alamıyorum.musteri temsilcisine yazdım email telefon numarası doğum tarihimi istedi daha geri dönüş yapmadı.cok zaman kaybediyorum.yardimci olursanız sevirim.

I can’t write my address at checkout since it includes non-english characters, I keep getting the error message “Please use English characters only”

My Tomahawk desktop has been dealing with issues for a while but this time it’s worse. It used to overheat but now it’s very extreme and my pc randomly turns off by itself or restarts itself while I play games. Cleaning the fans is very difficult, I used to use rubbing alcohol before but I’ve been using compressed air as well and ever since the random restarting happened. I would appreciate your help.

This keyboard isn’t under warranty anymore, and I believe it’s a hardware issue. I want to know how to fix the keyboard myself.I’ve tried other keyboards and the keys seems to work besides this keyboard. The lights still work, the key is just not detected when I press it. It’s just the x key.

I got a razer v4 headset less than a year ago and it never connects to Bluetooth and goes quiet and cuts out all the time is this covered under warranty for a replacement? 

Is it Possible to update the Wolverine Ultimate controller?, the rb and lb button sometimes clicks more than once in game when I press it once.

i tried resending the code, changing my hotmail to gmail, checking spam box and everything and didnt got the email for the code, only the completed register one. i need help i really dont know what to do to get it anymore

It says that Profiles and Macros will be deleted and stored locally does this mean we can make macros locally or that we will need to modify the program files to add macros? I am confused as to if I spent hundreds on something that can’t be used with the features I was promised on the box.

I lost my old phone number and now I can’t change the two-step verification.

No longer able to control volume through windows or my keyboard when using the paid THX Spatial app. Anyone else seeing this recently? I have tried all the usual steps including full removal and reinstall f synapse 3 and 4. 

I’ve accidentally chosen the wrong purchase date by one day off but I did add the proof of purchase. Can I still ask for a replacement?

I have had the blackshark V2 for years and now when I updated to synapse 4 it says that the THX spatial audio needs to be activated and is asking me for an activation code while my headset is already registered on the razer website.

Hello!I have recently attempted to update my RAM from the stock 8gbx2 (2667 MHz) Samsung sticks to 16gbx2 (3200 MHz) Crucial. After getting the parts in the first time, my laptop boots fine, I am able to log in to Windows and operate normally.The problem starts after a few minutes, after which I either freeze permanently or BSOD. After this occurs I am no longer able to boot into Windows and best case scenario I reach BIOS/Startup before I freeze or the display simply shows a black screen.Given some of the bootup sequence being displayed I know it’s not a display issue. I have also replaced the new RAM with my previous RAM after which the machine is operable normally and without any issues, so clearly the problem appears to be the RAM. I have been told repeatedly, by both Razer Support and Crucial Support ,that the RAM I’ve purchased to upgrade with is compatible (CT16G4SFRA32A / CT2K16G4SFRA32A) and that it should be plug and play, wh

My Razer Gold checkout text message 2 step authentication always replying "There was an unexpected error. Please reload the page and try again."

they just dont send the code for activation on email

Anyone else receiving awfully long repair time? My laptop has been with Razer for almost a month without a single update.

they just dont send the code for activation on email, i tried everything