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  • 42,867 Threads
  • 61,477 Replies
42867 Threads
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MasterMenace1Insider Mini
posted in Razer Support
Registered, no activation code for 7.1, Jesus this is 2024!!

Registered, no activation code for 7.1, Jesus, this is 2024!!

0
M
16 hours ago
Frostbytex
FrostbytexInsider Mini
asked in Razer Support
Hypershift

How is it that you can find over 5+ years worth of customer feedback requesting the hypershift key have an option to change its behavior from press and hold to toggle all right on the front page of google and that shit hasn't been implemented yet?

0
Frostbytex
16 hours ago
sixmao0122
sixmao0122Insider Mini
asked in Razer Support
Please Fix Synapse 4 Bug Causing Computer Shutdown Issues

I tried to shut down my computer, but the Razer App Engine windows is causing issues and preventing the computer from shutting down. Can you help me correct this? 

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sixmao0122
17 hours ago
urbanretroBitterLime947
urbanretroBitterLime947Insider Mini
asked in Razer Support
RAZER HUNTSMAN MINI Firmware 1.32 Doesnt Work

Can someone Please give me another firmware apart from 1.32 r2 and 1.01, If they still have it, Since my huntsman mini now keeps spamming keys and doesn't light up anymore, I'm currently on 1.01 where my keys work fine but no lighting, whereas 1.32 spams keys when i press it. So Please Give ME Other FIRMWARE version for the huntsman Mini - RZ03-03390100-R3M1

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urbanretroBitterLime947
18 hours ago
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Napalmo0Insider Mini
asked in Razer Support
Razer Blackwidow V3 Pro keys double typing

Hello,Recently some keys (random) are double typing, which is very frustrating.I already did a firmware update, reset my keyboard to the default settings, check Windows keyboard settings, cleaned the keyboard.Nothing seems to work.Is there any solution to fix this? Thank you in advance. 

63
bizsystemRazzmatazz578
18 hours ago
webleetCadet464
webleetCadet464Insider Mini
asked in Razer Support
Can I get a new dongle for my razer kaira?

I’ve lost my dongle and wanted to know if I can buy it separately.

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webleetCadet464
19 hours ago
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Laxu5Insider Mini
asked in Razer Support
Where to make a complaint?

I would like to make a complaint about Razer service and there does not seem to be anywhere to do so, please could a moderator point me in the correct directionThank you in advance

3
T
19 hours ago
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BonesDaexInsider Mini
asked in Razer Support
Wolverine V2 Pro constantly disconnects

Hello, I have bought the Wolverine V2 Pro for my birthday in August. In the beginning it was going good but now it constantly disconnects. It does not matter if it is wired or wireless. I connected directly to the Motherboard, updated its software but nothing seems to give me at least once an uninterupted gameply. How to solve this issue?

1
Razer.sushi.boi
20 hours ago
F
FeyddarkInsider Mini
asked in Razer Support
issue with Hunstman V3 TKL an synapse 4

Without changing anything, I loose the touch zqsd.I can hit them but they do not respond.All the others touch are OK. If I close Synapse, everything is OKPlease, What is the solution ? 

0
F
20 hours ago
A
AthlesInsider Mini
asked in Razer Support
razer tartarus V2 peeling

Hey guys, ive had my Tartarus v 2 for about a year now and the hand rest has started peeling, Do you supply or sell replacement?  

0
A
20 hours ago
BlueViolettruckauto410
BlueViolettruckauto410Insider Mini
asked in Razer Support
BlackShard v2 hyperspeed

Hi, I got a problem with my headset which is a Blackshark v2 hyperspeed. The problem is when i try to listen any music or any sound (except when I’m testing mine) like I start to play and instantly paused it and IDK why? Can anyone help me pls.

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Razer.sushi.boi
20 hours ago
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firstFeldgrauCITRINE849Insider Mini
asked in Razer Support
keyboard blackwindow esc f1...f10 not working

keyboard blackwindow esc f1...f10 not working can help? thanks 

1
Razer.sushi.boi
20 hours ago
C
classicLemoncounty639Insider Mini
asked in Razer Support
the problem with registering headphones Razer barracuda X 2022

please help me. I can't register my headphones on the site. I enter all the data that is needed to register headphones. After the registration page, I write that an error has occurred. refresh the page and try again. 

1
Razer.sushi.boi
20 hours ago
Krampus245
Krampus245Insider Mini
asked in Razer Support
help with code 7.1 The website says that the serial code is already used

I bought some Blackshark v2 x and when I registered the serial number to get the code for the Razer software it tells me that it is already used

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Razer.sushi.boi
20 hours ago
GoD.GrimM
GoD.GrimMInsider Mini
asked in Razer Support
RAZER BASILISK V3 PRO: No left click

Got my razer Basilisk V3 Pro about 4 months ago. The mouse is moving and all keys are functioning but left click suddenly does not function any fix?

2
Razer.sushi.boi
20 hours ago
Yassinekh07
Yassinekh07Insider Mini
asked in Razer Support
Activcation code 7.1 surround sound for blackshark v2 x

Hello I Buy a new headset BLACKSHARK V2 X, but when i register the product to get activation code of sound surround 7.1, it show me that the product has already been registred ? The product was well packaged that no one can see the Serial number ! Any help to get the activation code for surround 7.1 Thank you in advance 

2
Razer.sushi.boi
20 hours ago
headTOPAZLightCrimson637
headTOPAZLightCrimson637Insider Mini
asked in Razer Support
razer kyio not being recognized as cam on ps5 only picking up mic

Hello everyone, I am having a few issues with the razer kyio pro camera.For reference, I have checked drivers (didn’t need updating), I have restarted PS5.The camera is being picked up on PS5 as a microphone only and not a camera, is this camera supported by ps5 as I can’t find anything online regarding it.I was planning on streaming tonight but wont be able to use cam if cant sort it out. Not sure what else I can do. I am using all correct leads (usb 3.0) and connected to correct port in PS5, I have tried renaming it in device management to see if that would help, it didn't.

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headTOPAZLightCrimson637
21 hours ago
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TheMadKatInsider Mini
asked in Razer Support
2020 Razer Blade 15 Advanced Overheats while doing Absolutely Nothing

Specs:Windows 11Intel Core i7-10875H CPU @ 2.30 GHz16.0 GB RAM (2933 MHz SODIMM form factor)RTX 2070 Super Max-Q (8 GB dedicated memory) As the title suggests, my laptop undergoes thermal shutdown (screen off, flashing green power light, fans still running) after a few minutes of being on, even if HWMonitor or Task Manager is the only thing running. It would run warm but was still perfectly usable two weeks ago when I shut it down and left home for a trip, but now it's unusable. I use this laptop daily for school and for gaming on weekends (Rivals of Aether, Overwatch 2, NFS Heat/Rivals, sometimes Minecraft and Terraria, etc.) The original battery went bad about 2 years ago, and the replacement lasted another year, and the laptop currently doesn't have a battery. HWMonitor shows that the GPU hovers at 60C on startup while the CPU starts at 70 and rapidly spikes to 100C. Total CPU utilization never goes above 15%.I have already tried:Cleaning the fans and heatsink   Removing all of the

5
G
21 hours ago
urbanheavenRedOrange381
urbanheavenRedOrange381
asked in Razer Support
RAZER RAPTOR 27 1440P 165 HZ

Does anyone know when this will be back in stock!

0
urbanheavenRedOrange381
21 hours ago
visionFulvouspoly132
visionFulvouspoly132Insider Mini
asked in Razer Support
Razer Synapse 3 Equalizer not working

Hello,I have a Blackshark V2 Pro device. Everything was fine at first. I don't know what caused the issue, but even though the firmware version and all applications are up to date, the equalizer settings do not take effect. I followed the instructions for a clean installation, deleted and reinstalled the drivers multiple times, but nothing worked. However, I noticed that when I installed the THX Spatial Audio software and started the 15-day trial version, and then selected THX as the default device in the settings, the equalizer settings in this software take effect. However, I don't want to use THX as the device and the 15-day software trial because the sound quality there is not very good.

2
B
22 hours ago
B
BasedShady
posted in Razer Support
Razer devices constantly disconnecting and reconnecting

My razer devices disconnect and reconnect out of nowhere. When it starts this cycle of disconnects and reconnects, it usually happens for several minutes straight. This is not a USB or motherboard problem. It happens to my razer keyboard and mouse at the same time. My Chroma lighting on my keyboard will revert to default color design when it disconnects, and then back to my preferred chroma settings when it reconnects. It disconnects and reconnects every couple of seconds until I reboot. Even if I plug my keyboard and mouse into different pots, the problem persists. I've tried plugging my mouse and keyboard into USB ports that I know don't have a problem, because I have other devices plugged into them that stay connected all the time. However, the problem persists no matter which USB ports I use. My mouse experiences the exact same problem at the same time, which makes it nearly impossible to use, because when it disconnects, I obviously have no input. It reconnects for a second or 2

114
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22 hours ago
A
ADCookInsider Mini
posted in Razer Support
Latest Razer Synapse updates are crashing my computer and breaking the Razer software completely.

So I have had some issues with my computer stopping working and upon reboot the razer software is broken (not loading). I have to uninstall and reinstall to get this working again and it was starting to get quite regular however, the last time I disabled the Razer update service and this stopped the crashing from happening up until today when the Razer software did an update anyway (service is still disabled - I checked). Which resulted in the same system crash - no internet nothing would load and I had to do a manual push button computer reset on my PC. I have loaded the computer again to find the Razer software is unsurprisingly not working again.I am running an up to date version of Windows 10. My questions on this are:1) What does the update service do since it clearly does not do updates?2) Anyone know why this is happen and how to fix it?3) Anyone know how to disable Razer updates to at least let me stop this from happening until an actual newer release of the Razer download is a

0
A
23 hours ago
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MARCASITEWinehit466Insider Mini
asked in Razer Support
Raiser Kraken v4. The sound disappears, the problem is in the firmware.

Good afternoon.I bought a Razer Kraken V4 | RZ04-0517, faced two problems:1) The sound in the headphones is turned off when you start a game. It may just disappear during a conversation in Discord. At the same time, there are no audio signals about loss of connection, if you open Synapse, you can see that the headphones are connected at this moment, but there is no sound in them. Reinstalling Synapse does not help, or rather it helps, until the moment I launch the application (any one), as after a few seconds, and sometimes even minutes, the sound disappears. I had a similar difficulty with my previous Razer Naga headphones, at that time I was recommended to flash the headphones and the wireless dongle, I also saw a similar problem on YouTube on Razer Kraken v3, the video also recommended flashing the headphones and dongle. I wanted to check for a firmware update for my headphones, but there is no firmware on the support site that could be updated... Please provide a link to download t

0
M
23 hours ago
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GadwynllasInsider Mini
asked in Razer Support
Fan Replacement for Razer Blade Model RZ09-0328

The right fan on my Razer Blade Model RZ09-0328 is grinding hard and I’d like to replace it. I don’t see any real parts listed, only random companies on amazon saying it’ll work. I’ve blown it out and ensured it’s not obstructed and I don’t need the troubleshooter to lower my fan speed. It’s grinding. Does anyone know if there are OEM replacement parts? Thanks

1
everCameoPinkdata576
1 day ago
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ZolocoInsider Mini
asked in Razer Support
Naga Trinity Side Panel

Hi. After years of working with and without Synapse running, my 2 button side panel stopped working. Synapse is now recognizing the 2 button panel as the 12 button panel… Either some updates from Razer or windows ruined it.Please Help!!   

2
Z
1 day ago

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