Razer Synapse

I've got a basilisk v3 and I can't even use the sensitivity clutch on it. It's the one and only reason I got this mouse. But synapse takes a full 10 seconds to recognize that I've pressed it and then it just stays on indefinitely after I've pressed it. So it's a dysfunction at best and an absolute blockade of a hiderance at worst.

Using Razer Blackwidow v3 I have two profiles on my keyboard. The first one has 'x' and 'd' keys running a macro while pressed. The second is a basic normal keyboard.Whenever i use profile 1 (Macro) and switch to profile 2 (Normal), I am unable to hold the the 'x' and 'd' keys. It will only trigger the keypress once and stop after that even though i am holding down the the 'x' or 'd' keys. It has been affecting my gameplay, hence, why I am bringing this issue up.Example, after switching back to profile 2 (Normal), presses 'x' key and hold down, presses left arrow key, 'x' key stops registering.The other keys which doesn't not have any macro registered to it does not seem to have this issue.I did not have this issue when i was using synapse 3. It was only after i updated to synapse 4 did this starting happening.

I have several razer pheripherals. By defualt I have chroma set up so that a wave colour gradient from left to right goes across my devices. Since upgrading to Synapse 4, the way the wave travels is no longer smooth. I can visibly see the colours stepping from one shade to another as the gradient moves across the devices. The effect this produces is not nearly as pleasing as it looked when the gradient was smooth. I switched back to Synapse 3 and the problem is not there. Unfortunately it looks like the Wolverine v3 Pro isn’t compatible with Synapse 3 or I would stick with that. I don’t really understand how razer have managed to ruin this effect, but I’m wondering if anyone has the same experience or if we can expect a fix.

I recently had uninstalled razer synapse 4 and reverted to razer synapse 3 after hours of trying to troubleshoot issues with razer synapse 4 crashing over and over again but I decided to try to give it one more chance and for some reason I thought, what if I try continuing as guest when logging in? FOR SOME REASON, THIS SOLVES MY CRASH ISSUE. I tried logging in again and IMMEDIATELY the program crashes over and over again. I uninstall and reinstall and  but log in this time to find that, sure enough, it still crashes on startup repeatedly. Uninstall and reinstall and continue as guest- NO CRASHES. So weird I don’t understand why this would be the case, maybe there is a bug with the profiles syncing or somehow my profiles got corrupted or something, I don’t know,… I also don’t know if this will solve the issue long term, and would like to be able to sync profiles or have access to my old profiles saved to my account, but for now at least it seems to work as a temporary fix for the crash

Hi everyone,I downloaded a macro script from Razer Synapse 3 and tried to use it in Razer Synapse 4, but it doesn’t seem to work.I noticed that normally the macro icon should show a red slash symbol when it’s active, but mine doesn’t show that icon at all. The macro also doesn’t execute when I press the assigned key.Has anyone experienced this issue before?Is Synapse 4 incompatible with macros created in Synapse 3, or do I need to reconfigure everything?Any help would be appreciated. Thanks! 

Hello all, Since using synapse 4 I've got some troubles with my profiles for minecraft Java. Normaly I add the Java file in my games and it works. But with synapse 4 it delete it from the game list after every boot of minecraft and when it doesn't delete it it put it graued out saying it doesn't find it.  Is there another way or do I have to roll back to synapse 3? Thanks in advance

Razer synapse 4 is not running, i installed and deleted it but it does not work. When it was synapse 3 sometimes it couldnt recognise my Viper v3 pro and Blackshark v2 pro (2023)

Hi guys, Recently I've decided to share the project I've been working on for some time. If you have Razer Chroma keyboard and want to see it integrates with League of Legends - feel free to check out https://github.com/bonepl/ChromaLeague I hope it will work for you and give you as much satisfaction as I have playing League of Legends :)

Synapse 4 is not backwards compatible - causing ALL PROFILES TO BE ERASED. The interface is incredibly painful to use and customize for each game - many, many clicks to do what was quick and easy before.  UI/UX team should be replaced.  FAIL. Support refuses to respond.  After replying to reach request, they act like they didn’t get anything and send an email “we are closing your ticket for lack of response”  NO, you are closing it because you have poor quality, worse support, and garbage forced upgrades. THUMBS UP if you want Synapse 3 to have extended support until Synapse 4 has proper quality assurances and basic functionality including profile imports!  

Hi all, and RazerThere has been many posts about Synapse 4 keep crashing,And there has not been any response from Razer at all. the problem is that i love the Tec that thay produce, but the Synapse 4 is not getting fixed !!! at all , at the moment. Can Razer please acknowledge that there is a problem, and what thay are trying to do to sort it out. The longer that thay dont give any response, it just sends a message, that thay dont seam to care !!.I dont think that is the case, but please respond Razer,because the longer  thay leave it, the more damage it is doing for there reputation . Thanks in advance Razer

The title really says it all - i'm so happy that Synapse Preview finally launched for Mac, but my Naga V2 Hyperspeed isn't supported. Given that the Naga V2 Pro is supported, but not the Naga V2 Hyperspeed, I’m really hoping the team would be open to adding support for it. Is posting here the best way to pass this request on to the team?? Specifically for me, it's one of the best options for video editing software like davinci resolve. Would be great for the large Mac creative community to be able to utilize it for these use-cases, as the pickings are relatively slim, and the work arounds are tedious.Thanks in advance!!

sto provando a installare synapse ma continua a darmi errore

Razer Chroma addressable RGB controller facing problem that Synapse 4 dont recognize my connected device every time i startup pc, need to manually click refresh the controller in synapse to let chroma studio knew there is rgb device.

I am curious, are there plans or any existing workarounds to support the Deathstalker V2 Pro keyboard on macOS (latest version, e.g. macOS Sequoia v15.1.1 at time of this writing)? Looking forward to your replies!  

I have a Razer mouse, keyboards, ARGB controller, and have recently purchased a Sieren V3 Chroma microphone. I really like Razer hardware, but I have had no end of issues with the software - particularly when it comes to using Razer Chrome to control RGB lighting. I have been using SignalRGB to control my LED lighting of late, and it just works. No effort, no issues - it just works. I can't however run Razer Synapse and SignalRGB at the same time, meaning that I lose other functionality provided by Synapse.My feature request - allow me to completely disable Chroma while still runing Synapse. I can then use something else to control RGB lighting while still making use of Razer Synapse features. 

Scroll toggle mode works slower in Razer Synapse 4 and I can feel a delay. In Razer Synapse 3 it worked better. I use a Razer Basilisk V3, Windows 11.

On a fresh install of Synapse 4, the mic volume for my Nari Ultimate headset keeps getting turned down from 100 to < 20. This has an impact on any application that uses the mic, such as Teams, Discord, et cetera.The only workaround I’ve found is to close out all Synapse applications.Is there any way to disable mic volume auto adjustment in Synapse?

Hello, my friends! Has anyone come across the Razer Chroma app not launching? I have a Razer Blade 16.It always loaded, there were no problems. Just a week or two ago, such a problem appeared.

After upgrading to Synapse 4 back in July, I discovered my macros didn’t work at all - not just on my PC but on my laptop also. Inside a separate application, Synapse 4 would just not record with the overlay feature that Synapse 3 did.I contacted support, spoke with many reps, uploaded several videos, and did the clean install process - still the macros feature would not work. I own many Razer products over the years: the Razer Cynosa keyboard, the razer basilisk mouse (v2), a headset, a razer blade laptop. I once had the phone when that was a thing - several different headsets, the Seiren mic. Getting an answer from support on older products I have is pretty lousy. Reps once had me order and return the wrong battery charger for my laptop multiple times before finally confirming they don’t sell compatible ones anymore, but my old stuff still works great besides. I’ll keep replacing the battery on my Razer blade until it explodesHowever, lack of working macros is a deal-breaker for me.

Hi guys, is it a known bug that the old Synapse 3 macro feature of recording a key down press and no up press resulted in the key being held down when activated doesn’t work in Synapse 4?Has anybody been able to find a workaround for this on Synapse 4 or is downgrading back to 3 the only way to get that capability back?Cheers.

Today I received a new Basilisk V3 mouse. But somehow it wasn’t recognized by my Synapse 3 software that I had installed for my Tartarus V3.So, without giving it too much thought I upgraded to Synapse 4.Which send me straight to hell.Not only am I unable to assign any keys to my new mouse but it also completely screwed up all my Tartarus macros and configurations.And there is no way that I can reproduce the functionality I had in my Tartarus with Synapse 4.Not only is this newly aquired mouse useless this way but it also comletely destroyed a product I have been using for many years.And of course there is no way to revert back to Synapse 3.  So thanks but no thanks Razer!!!! I will return the mouse and I will never ever buy a Razer product again.

Using a Deathadder V4 pro Synapse 4 just got auto updated to the latest version (4.0.86.2601201054) App profile switching now completely dead - literally does not function at all anytime anywhere - completely dead. Not working:  Unlinking/relinking apps Recreating profiles from scratch Restarting Synapse Clean reinstall of Synapse 4 **FRESH WINDOWS INSTALLATION FROM SCRATCH** I can’t rollback just 1 version to get a usable mouse, while Synapse 3 don’t work with DA V4.  Comfusing why deprecating the polished Synapse 3 and I am forced to use such a bs. Come to conclude that Synapse 4 is absolutely TRASH and the team of the Synapse 4 should be FIRED IMMEDIATELY 

Hello, I have a razer chroma Addressable RGB controller along with  few other chrome devices and I can’t seem to get the Addressable RGB controller to display the effects I tell it to do. Ive tried moving it to a different usb port but it doesn't seem to make a difference. It displays in synapse just fine and I can see it in chroma studio but every effect I try to send it, it refuses to light up. other chroma devices will respond to the effects I tell them to display. Any ideas?

I just bought the Razer Blackshark V3 Pro and wanted update the firmware. When I connect my headset to the Mac it doesn’t even recognize the headset in the Synapse software. What is the work around?

**Device:** Razer Ornata V3 X (Wired, Turkish Q layout)**System:** Windows 11, AMD Ryzen 16-core## IssueRandom 100-200ms system-wide freezes every 5-10 seconds when ANY Razer software is running. Affects games (Valorant, CS:GO), browsing, everything. Even only restarted and without start any apps except Razer auto-start.## What I Tested- Synapse 3 - freezes occur- Synapse 4 - freezes occur- Complete uninstall of all Razer software - NO FREEZES## Diagnostic Data (Windows Performance Counters)- Context switches: **166,588/sec** (normal is 20,000-50,000)- Interrupts: 60,000-100,000/sec- After uninstalling all Razer software: Context switches drop to normal, freezes completely stop## Problematic Services Identified- Razer Chroma SDK Server- Razer Chroma Stream Server- Razer Game Manager Service- Razer Central Service- Razer Synapse Service## Important ObservationWhen I tried to disable these services using Windows `sc config`, they auto-restart after ~2 minutes. While trying to stop them,