Razer Synapse

Using the most up to date version of Synapse 4 and have Huntsman V3 TKL and Blackwidow V4 75%. Here’s the issue I’m encountering:When I first plug in each of the keyboards, Synapse 4 shows the usual thing of the firmware getting installed and a Windows notification to restart which is perfectly fine and normal.  However after that whenever I disconnect one keyboard and plug in the other, I get a Windows notification again that a restart is needed, which should not be happening.  On top of that if I don’t restart the computer, whenever I use the volume wheel, instead of the volume going up or down it scrolls the webpage up and down instead. 

Hello all, After recently upgrading to Razer Synapse 4, I noticed that the audio quality of my Razer Kraken Ultimate headset has been completely ruined. The audio levels get to an abnormally high level to the point where the audio crackles and cuts out to a really quiet level before quickly raising its own volume and repeating the process. Raising or lowering Windows volume has no effect, the volume stays constant. After some digging, I discovered that the “Device Default Effects” setting in Windows Audio Settings were the culprit. However, by turning the effects off, it completely disables all the features that Synapse offers (I personally use a custom EQ for my headset, turning this off disables the EQ).  I tried going back to Synapse 3 to see if it fixed the issue. The issue was temporarily fixed until I opened a game. My volume became abnormally loud and everything started crackling and cutting out.  Does anyone know what is truly happen

After update to Synapse 4, Blackwidow Elite Media Keys RGB are not fully light up. When I exit from Synapse, media keys RGB are fully light up again.  Synapse 4 Active: Synapse 4 disabled:  Please help.

Hello to all When i first used My Razer Basilisk V3 i installed Chroma RGB app and Synaps 3...Going into Chroma RGB i could simply  select the RGB effect and change  the speed or colours …I never had Razer updates or anything it was awesome… i reinstall windows  and Chroma RGB app and Synaps 4..I opened the   Chroma RGB app the simple settings are gone i now have to use the Chroma RGB Studio app..Even after following the tutorial video i can’t get the effect  to work why Razer made things worse i don’t know..Can i get the older version of Chroma RGB APP back ?? because i rather go back to the very easy simple settings Of  the older chroma RGB app and i do not want to be forced to use studio….

I have purchased the Razer Freyja haptic gaming cushion and am trying to use for Sim racing. I have Simhub but cant see the Freyja when I try and add a new device. I have it connected, on and have the Razer Synapse app aswell. No idea how to connect it.

Hello,I’m using Razer Synapse 4.0.86 and Razer Chroma 4.0.63. I have Deathadder V2, Firefly V2 and Ornata Chroma. I have a strange (and annoying) behaviour, every time the system reboots automatically (for example to apply Windows Update patches, after a blue screen, ecc….) the Chroma lights on every Razer device are off before the login. After I login to the machine, the lights turn on after a while when the user profile starts loading. This does not happen if I manually reboot the system, the lights are on even before the login.Anyone else with the same issue ?It seems something is not restored correctly before the user log in.

Hello, could you please tell me if support for the THX Competitive mode is planned for the game Arena Breakout: Infinite?

Synapse for Mac is relentlessly opening the system settings, prompting me to grant it permissions that it has absolutely no business asking for.I’m using a mouse with no RGB lighting, so Screen & System Audio Recording is unnecessary. Full Disk Access? Seriously? That’s a huge ask for an app that adjusts my mouse sensitivity. I don’t even need Bluetooth access, because this mouse has a dongle. It’s one thing to ask, but when the app is open, it constantly pops open the dialog asking for these things, and if you focus the window, it will open the related pages in the system settings. It’s extremely intrusive.

im on firmware 1.0.2.0 and my sidetone has a really annoying delay and it sounds badhas anyone found a fix?ive tried things other people tried on different headsets but nothing worked

So I can’t get my Razer naga V2 pro to show up on my synapse for MAC despite being on the supported items list. is this a common issue, or is there something commonly missed in dealing with synapse for macos? 

Hello. I bought the Kraken V4 X headset. Now I've set everything up and THX spatial audio is working fine, but when I look in BF6 and in the app, I can only select Stereo or THX spatial audio as my profile.But BF6 has other profiles. How can I activate them?

Hello I have a 31-inch screen Weight 16 lbs Does it match Razer Monitor Stand Chroma

I am using the Razer Blackwidow V4 low-profile TKL keyboard and the Synapse 4 software. When I try to allocate the hypershift-function to a custom key the hypershift option does not appear (I have seen videos on YouTube with other keyboard, where the hypershift option (arrow) appears when clicking on a custom key). So right now, the only way to activate Hypershift is the FN key, which is too far away for my purposes. I want to use the CapsLock key to trigger hypershift. Can we expect to get this functionality in future Synapse and/or keyboard firmware updates? This is actually an essential function I need to have using this keyboard.

Hypershift still does not work on Synapse 4 for my Deathadder V3 pro. It does work on my Huntsman kayboard. The only way to make it work on my mouse is to close down synapse completely then it starts to work again. I’ve been reporting this for around a year now please get it sorted or I will be forced to switch eco systems where I know the features I need work properly.

The THX Game Profiles just don’t work at all, first there’s no games or apps recognized automatically, second when I try to add a executable and confirm it literally does nothing a the list continues empty, I just upgraded to windows 11 and the issue also happened in windows 10, so reinstalling synapse don’t work, pls help

How to close a topic or Mark a question as solved? 

The mouse is getting shown and I can create macros but as soon as i want to change the aktions of the Buttons the Page turns gray and I cant do anything 

I know it may seem like a small thing however the ability to change the trigger dead zones seems like a much needed feature that has been implemented before in the past. I don’t like using the mouse click triggers but I also need to have fast actuation on the triggers. $30 controllers on Amazon have it so why not this $120 controller? It literally has everything else I want and need except the ability to adjust the LT/RT trigger deadzones, which seems like an easy software update to implement.

Software info:Windows 11 Home 24H2 build 26100.4652Razer Synapse 4: V4.0.562 build 4.0.86.2508050339Razer Chroma: V4.0.562 build 4.0.63.2508050337Razer hardware: Firefly V2 Mouse MatBlack Widow v3Naga v2 ProThe details: Today's update to synapse 4 brought a NEW problem. My rgb doesn't load at system startup. The Synapse 4 and Chroma software ARE running as per settings to run at system startup, and verified with a quick glance at the processes tab in Windows Task Manager.The rgb only loads..when I open ANY Razer software, be it Synapse or Chroma.I have uninstalled and reinstalled the COMPLETE software suite and endured the resultant fiasco of getting everything set back up rgb and scroll wheel tension wise.  ..what in the name of that warm place where bad people go have they done

there are no notifications about switching profiles in games, but everything is displayed manually. Has anyone encountered this?

It just doesnt pop out after i upgraded my mac to Tahoe. Is there anyone else who having the same issue?

Hi Support Team,I am a MAC user, and the system runs MacOS 26.1My Hutsman v3 TKL is a German version. When I connect the keyboard to my MAC Mini M4, it can only be used as a “normal” US keyboard. In the MAC OS system setting, the keyboard is not recognized as “Razer Hutman v3 Pro TKL”. In Synapse app, the keyboard is not recognized either.Product SN: PM2433F95600153Thank you in advance. I look forward to your feedback. 

Hello,I am writing to report an issue I am experiencing while trying to install and run Razer Synapse 4 on my Mac running macOS 26.Problem Description: The installation appears to complete, but the application seems unable to recognize the necessary System Notification permission I have granted. This prevents Synapse 4 from functioning or displaying correctly.Steps Taken (Troubleshooting): I have already attempted the following without success: Reinstalled Razer Synapse 4. Closed and reopened the application. Restarted my Mac. Additional Information: I am including a screenshot that illustrates the issue (specifically showing the area where the system notification prompt/status is not being recognized

Hey guys. Just received my Viper V3 Hyperspeed. I completely love the mouse. Only thing missing is Synapse for Mac support. Are you guys bringing support for it or will it never be enabled for Synapse on Mac? Kind regards

I don't get Battlefield 6 thx game mode at all