Replies posted by Dr_Axton | Razer Insider

Replies posted by Dr_Axton

68 Replies

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Dr_AxtonInsider
posted in Razer Support

I can't repair my headset and I don't know what to do

PapasharokOne other suggestion is, see if there is a computer tech that can fix it locally...perhaps a loose wire or something?....not knowing the issue exactly I'm grasping at straws...lol Like I said, the problem here is a broken part which needs to be replaced. And it doesn't appear razer sends spare parts to my headset here, which is weird, considering it used to be their main model back this year

7
P
3 years ago
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Dr_AxtonInsider
posted in Razer Support

I can't repair my headset and I don't know what to do

PapasharokThe only other thing I can suggest is contacting support about it...if anyone can help you it's them. You can put in a ticket with them if I"m not mistaken. Well, I did that. Hopefully it won't end up with "not our problem" scenario

7
P
3 years ago
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Dr_AxtonInsider
posted in Razer Support

I can't repair my headset and I don't know what to do

Papasharokwhat about sending it to the person that gifted it to you so he or she can go ahead and do the warrantee thing? The problem is that the sticker was damaged so it's no longer on warranty, and I'm not sure if you can repair them in US or I'll get the same reply of "we don't have parts" and pretty much waste my money on shipping with no result.

7
P
3 years ago
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nihondzin
posted in Razer Synapse

Visualizer on Synapse 3

if you open the visualizer tab in the top left part there's an option to make it always on, always off or on when a certain app is running. Maybe yours is set to "always on" for some reason

2
N
3 years ago
Draain48
Draain48Insider Mini
posted in Razer Support

Razer Nari Ultimate are no longer on!

GokennIt's working fine so far after the exchange, but I'm not confident that it won't happen again cause recently it started beeping for no good reason (connecting / disconnecting constantly). I exchanged it after about 5 months of buying; it's now +8 months since the exchange. Yeah I agree, it's a good piece of hardware really but just not built very sturdily. I agree on sound quality, also hypersense is incredible, but the general quality makes me raise the eyebrow considering the price.

8
B
4 years ago
Draain48
Draain48Insider Mini
posted in Razer Support

Razer Nari Ultimate are no longer on!

OnDraainOkay, was after the exchange a new problem? How long u use them already? Because when this more often happends its ... Using it for only 2 months, which is a really short time for any device. And unfortunately I can't get them changed or fixed because there is no repair center here.

8
B
4 years ago
Draain48
Draain48Insider Mini
posted in Razer Support

Razer Nari Ultimate are no longer on!

Absolutely same issue here, but also with the buzzing happening when I pug in the usb cable time to time. Also the first day that happened the led indicator was on even when the headset was offline. That's most likely a hardware issue and unfortunately you'll have to get them changed or fixed.

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B
4 years ago
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RedAsKetchum
posted in Razer Support

Recent update to Synapse 3?

RedAsKetchumToday after turning on my monitor I noticed a synapse update being installed. After this my nommo chromas wont sync with Wallpaper engine anymore. They seem to be frozen or very very laggy. Was there an update released??? I was speaking with suppport today and after deleting synapse then these folders from registry: HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432NODE\\Razer and Razer SDK and after that reinstalling synapse it started to work. Maybe that will help you as well

10
C
4 years ago
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Sigman10
posted in Razer Support

Nari Ultimate Mic echo

I had the same issue on pc, support said to log in as guest or through razer's testing account, set up and test the headset there and in your case plug it into ps4 after that. Helped me a bit, I guess

11
Razer.Caziel
4 years ago
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SSI_MED
posted in Razer Support

Nari Firmware Updater Issue

SecterI was told by support the Nari firmware on the following page (https://support.razer.com/articles/1663355991) only applies to the specific "Razer Nari" model and does not apply to the "Nari Ultimate". This is why the updater isn't detecting the dongle etc. The same with my Mamba updater. Mine is the older Mamba (2016) and the firmware is for the latest edition. That might be a fair explanation, but where do I find the firmware for nari ultimate then, cuz serching for it on the site didn't work.

12
H
3 years ago
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frontVerdigrisgarden322
posted in Razer Support

Razer nari ultimate ! surrounds issue !

did you move the left and right slider of the headset? maybe you unintentionally slided them down

1
D
4 years ago
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RedAsKetchum
posted in Razer Support

Recent update to Synapse 3?

My wallpaper engine also stopped working with chroma connect (as well as all other apps) and I think my nari is now dead beyond repair. Did they really mess up something in the update?

10
C
4 years ago
Sevalisa
Sevalisa
posted in Razer Support

Nari Ultimate Robot voice issue

So many nari reports in the forum, that's kinda worrying. Also had an issue with mine, but since then it stoppped responding at all, hopefully your gets fixed though. One thing I know though is that having a router or any other wireless device nearby may cause some issues. When I contacted support they said to try different usb port and change razer id to guest or their testing one and the mic actually improved. Maybe that'll help you as well

4
Sevalisa
4 years ago
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Darthstorm
posted in Battlestations

What Is your current GPU?

rtx 2070 (not super) and 7700, works great for my 1080p ultrawide

79
U
3 years ago
V
VividBurgundycarsolo645
posted in Mice and Surfaces

Which mouse is the best of RAZER?

I personally enjoy my mamba for the looks, but basilisk sits better under my wide hands

6
G
4 years ago
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sardaukarz
posted in Audio

Razer Nari wireless and Razer Sila

I heard getting too close to a router causes troubles for wireless headsets, maybe that's the general issue

1
D
4 years ago
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bailey32121
posted in General Discussion

Can't use my Yeti mic when using my nari ultimate on pc!

did you change both default mic and default call mic in windows settings? Had the same issue in halo mcc, turned out I didn't change the call one and it was the one used by the game

1
D
4 years ago
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Wolfarix
posted in General Discussion

Anyone know where to get this wallpaper

the post above pretty much said where do find it, but i'd suggest getting wallpaper engine so you get it synced with the keyboard rgb as well for maximum effect

18
M-S-G
4 years ago
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fastViridianGreenload635
posted in Razer Synapse

Razer Synapse

my synapse pretty much gave up on fixing itself after reinstalling and pretty much killed my nari as well

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T
4 years ago
uppakk
uppakk
posted in Audio

Razer Kraken 7.1 V2 on Synapse 3!

CosmicGummyBearJust got an update and there's now a tab in the devices list in synapse 3 showing which enabled devices still need synapse 2, it also works as a shortcut. wait, did you download it as a module or it came with the synapse itself? Cuz My synapse seems to be updated without such tab appearing

88
L
3 years ago
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bennnzzzyyy
posted in Razer Support

Chroma Connect not working

Aside from my version being a bit lower but saying it's up to date, I have the same issue. The profile lighting still works, but no chroma app seem to be working. Maybe something with a new version

7
Razer.Caziel
3 years ago
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streetgeoPeachOrange955
posted in Razer Chroma RGB

Outdated RGB items

shouldn't they show up in synapse 2?

1
D
4 years ago
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PatternsS
posted in General Discussion

Why Razer?!

I remember seeing razer mamba wireless and thinking "Damn, this thing is sexy". Years later I got mamba TE, and man it feels good. Also it survived some hard conditions, like hammer drops and desk crashes, still working and looking helluwa good

7
J
4 years ago
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Dr_AxtonInsider
posted in Razer Chroma RGB

dual monitor+ambient awareness

mozreactorRunning three monitors, here. Ambient awareness just freezes all my keyboard lighting and Synapse stops interacting with the keyboard at all until a reboot (I can still type ok) do you use custom area or the preset one? And are they separate in OS or a single one(via nvidia surround/eyefinity)?

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mozreactor
4 years ago
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supernt
posted in General Discussion

SynapseXOverwatch

It's a Blizzard thing, so it's up to them to do the chroma update

3
BlackFireDragon
4 years ago

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