Unanswered questions | Razer Insider

Unanswered questions

11352 Threads

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__DEDS3C__Insider Mini
asked in Razer Synapse

Razer Synapse 3.0 crash after disabling power the mouse Razer Naga V2.

Not so long ago, I began to notice that after turning off the power of the wireless mouse, the backlight of the devices began to hang. I decided to check what was wrong, and found that the Razer software was becoming completely inoperable. It is impossible to change the backlight, switch the profile on other devices (I have a keypad) and even see the battery charge status. Everything stops working. After checking, I decided to look at the event manager built into the system, and found 3 errors there that occur immediately after the mouse is turned off. The first one was called by .NetRuntime with error 1026, which was caused by some unhandled exception. The two subsequent errors were apparently a consequence of the first. I don't know how to solve it. I am attaching images with general information about errors. 

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1 year ago
Bergmeister_10
Bergmeister_10Insider Mini
asked in Razer Support

Razer Blade 15 Base Model Trackpad got stiff to click

I have a Razer Blade 15 Base Model (Early 2020) and recently my trackpad got very hard to use it during my college classes in campus. If I tried to right click or left click on trackpad, it doesn’t click but it requires to click it hard. I can feel a little bump in the middle of the trackpad if I try to swipe on the trackpad. I’m out of warranty for this product so I don’t know what to do. 

3
LiverChestnutroadtech209
1 year ago
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MartinMaynardInsider Mini
asked in Razer Support

Kiyo Pro setup

I have just connected my Razer Kiyo Pro and was able to adjust my camera parameters. Now I am wanting to get back into it to make some adjustments but can’t figure out how to open it. I have searched online but I am not seeing the methods they suggest.Any help figuring out what I need to do?

0
M
1 year ago
DarknessDreams
DarknessDreamsInsider Mini
asked in Razer Support

I forgot all

Hi, I haven't used it for a long time and now I'm back but my 2 step authentication is active and I reset my phone. And I forgot the backup codes, what can I do please help.

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DarknessDreams
1 year ago
WilkMaks
WilkMaksInsider Mini
asked in Razer Support

Razer blade 15 2022.wont turn on after a freeze

So basically the laptop freezes and I couldn’t do anything (while using an external monitor). Than the laptop monitor just turned off by itself. Now when I try to start the laptop the screen is black and the Led just blinks green like hybernating . Can someone help me with this?

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WilkMaks
1 year ago
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perry5Insider Mini
asked in Mice and Surfaces

A mouse for fast swapping weapons in Doom Eternal.

I am deciding whether I should buy the Razer basilisk v3 or Logitech 502 for assigning weapons in Doom Eternal. The g502 has 2 additional left side buttons for that, but for everything else, I prefer the basilisk v3. What should I do or get ? (Not thinking about the Naga or some mouse like that)

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P
1 year ago
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flatline74Insider Mini
asked in Razer Support

Writing is laggy and battery power dies iven if computer is off and mousepad jumpy

Hi.First i wounder if there is any direct mail or phone number to razer support so you have one to talk to directly?? Second.Have a Razer Base 15” (2021) RZ09-0410x)That have a newley changed battery but the battery power fade out even if its turned off””Also when im write on it eg writing this text and nothing else open, the writing is really laggy and doesnt flow as it should??Also the mousepad is now smoth all the time, it can jump around and croling is also really glitchy some time?! Any ideas what to do?? //Robert

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F
1 year ago
PEARLfirstMystic102
PEARLfirstMystic102Insider Mini
asked in Razer Gold & Silver

did not receive the product

did not receive the product 

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PEARLfirstMystic102
1 year ago
Rodion_Samoilov
Rodion_SamoilovInsider Mini
asked in Razer Gear

Kishi ePSXe

I am seriously considering buying Kishi v2 to play Playstation games via emulators, like ePSXe (I have bought this software, not trying to promote anything). Have you tried it? Is it working? Can you remove controls from screen? 

3
S
1 year ago
S
SariyaKarrvInsider Mini
asked in Systems

battery life on my device was poor

Initially, I found that the battery life on my device was poor, even when performing basic tasks such as coding or browsing the internet. However, after making a few changes, I am now able to get approximately 5 hours of battery life. I have compiled a list of modifications to make when switching to battery mode:Activate Battery Saver Mode Decrease Monitor Refresh Rate Reduce Monitor and Keyboard Brightness Close all Razer applications (Synapse, Cortex, etc.) as they consume excessive power Terminate Chrome Visualizer in Task Manager Turn off Bluetooth Activate Power Saver Mode in Browser (Brave Browser is power hungry but performs well in power saver mode) Adjust CPU maximum to 99% on battery in Windows Power Options.Although most of these changes are self-evident, it was the browser power saver mode and Chroma Visualizer task that had the most significant impact on battery life, resulting in a mere 1-2 hours of usage.

0
S
1 year ago
PaleCarminebitONYX634
PaleCarminebitONYX634Insider Mini
asked in Razer Gold & Silver

Where did the steam wallet promotion go?

Just topped up 50 on razer gold just to realise it is gone, will it be returning soon?

0
PaleCarminebitONYX634
1 year ago
gardengeoIvory703
gardengeoIvory703Insider Mini
asked in Razer Support

Help with weird keyboard issue.

Hey all, I’m having a super strange issue with my Ornata V2 keyboard. It only started doing this today.When I press a key, for example D, the keyboard will press every key in the same column. So the result for D is something like 3edxc. Or for G it presses 5tgv. Some keys are activating shortcuts too. Like my S key which now opens the GeForce experience overlay anytime I press it.Don’t know if this is relevant but when it seemed to start I was queued in OW2 and browsing reddit. I tabbed back into the game with alt+tab and the issue started.I’m at a loss for how to fix this. I’ve tested it on different PCs and its definitely an issue with the keyboard itself. I tried repairing Synapse and a physical hardware reset did nothing.Has anyone expereinced this before or has any idea how to fix it?

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Razer.Zionzedd
1 year ago
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GilbelyLizaInsider Mini
asked in Audio

Are Razer headphones compatible with Series S?

I currently own a PS5 and am considering purchasing a Series S. I am unsure if I can connect my headphones to the Series S as the Razer website states that it is compatible with platforms that have USB-C ports. However, since there is a Kaira Pro Xbox, I am unsure about the compatibility.

0
G
1 year ago
TOPAZRusttech615
TOPAZRusttech615Insider Mini
asked in Razer Support

Fastest 64GB kit for Blade 15 base (2020)

I’ve got a Blade 15 base (2020) i7 10th RTX 2070 UHD OLED in white. I actually have need of upgrading the memory from the 32GB kit I have in here now (I use this thing as a mobile workstation) to a 64GB kit, but I want to make sure I get a kit that can run at the machine’s max clocks. Has anyone actually gotten 64GB running at 2932?

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TOPAZRusttech615
1 year ago
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Computertech82Insider Mini
asked in Keyboards

Keyboards without wrist rest

It REALLY would be nice being able to buy a keyboard WITHOUT the wrist rest, save a few bucks.

0
C
1 year ago
Gillesspiegel
GillesspiegelInsider Mini
asked in Mice and Surfaces

Is razer planning on using the naga v2 pro scroll wheel in other mice?

I’ve spent a ton of time the past month looking for ways to have a scroll wheel with more than 24 steps. razer seems to be the only company making something like this. however I really dislike the naga shape (and especially it’s weight). I was considering buying the mouse, disassembling it and putting it’s internals in another mouse.I would also love to know how the scroll wheel works internally, but I highly doubt this is something razer would share.

0
Gillesspiegel
1 year ago
citydirectUltraRed385
citydirectUltraRed385Insider Mini
asked in Razer Support

3.5mm replacement wire colors?

My daughter broke the 3.5 mm Jack in two I found replacement 3.5mm ends but don’t know what colors go where when soldering I have green yellow red and bare copper

0
citydirectUltraRed385
1 year ago
kacar
kacarInsider Mini
asked in Razer Synapse

Defining a new letter for a key

Hey guys,I would like to define the letter “Ç” (Alt+0199 on german keyboard) for the key combination LEFT SHIFT + C. How can i do that? I am now searching since 1.5h and its ridiculos. The software Razer Synapse is very confusing and not self-explanatory for me at all. Looking forward to your suggestions. My keyboard is a Razer Huntsman Elite. Kubilay

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kacar
1 year ago
Ar4g0rn
Ar4g0rnInsider Mini
asked in Console Peripherals

Razer Charging stand Halo Infinite Edition

Razer should make a stand for thé halo infinite controller 

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Ar4g0rn
1 year ago
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mmohietInsider Mini
asked in Razer Support

razer ultimate auto clicking issue

basilik ultimate is auto clicking on its ownhow to fix this

0
M
1 year ago
D
drdumbbumInsider Mini
asked in Razer Support

Razer synapse launching issues

I don't think I'm alone on this but my razer software just keeps flashing the splash screen when I try to open any of them, I've tried uninstalling all my razer apps any ideas? 

13
loganjaxx
1 year ago
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ghost_cunInsider Mini
asked in Mice and Surfaces

bazilisk v3 pro のマウスが動かない

マウスの赤いセンサーライトはついているのですが、マウスがpcに認識されずマウス自体のRGBが光りませんマウスを充電しているのですが症状は変わりません。これは故障したのでしょうか？

0
G
1 year ago
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everArsenicgarden586Insider Mini
asked in Audio

7.1 surround wont work after widows reset

Hey, after i reinstalled razer app engine, logged in, the  app wants me to activate the 7.1 surround sound. when i type the activation code it says  the license code has already been used  and now i cant use the 7.1 surround sound.

0
E
1 year ago
Mynamachef9001
Mynamachef9001Insider Mini
asked in Razer Support

THX Not working tried everythng

trying to get my thx to work, i assigned it as the default sound device and i can’t get it to work

1
J
1 year ago
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turborzeznikInsider Mini
asked in Razer Synapse

razer central service.exe high cpu

Hi everyone,Since few days I have a problem with razer central service process. This process use I mean too much of CPU, something around 12% and CPU temperature is to high +/- 45 degrees (normaly I have something about 33)… all in idle. I did windows update rollback -  nothing, Razer software reinstalled - nothing.Maybe someone know, what I can do? this is really annoying… 

124
mk381
1 year ago

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