The Razer Armory

I have owned the blackwidow v4 mini lightspeed for about 5 months and have only removed the USB dongle from my pc usb port 2 times...and this second time I did it fell apart the metal casing was stuck in the port and all the plastic pieces I had to grab out with tweezers...this is ridiculous for how much I payed for a wireless keyboard just to have the most important part simple fall apart from just being plugged in and your website says your sold out of replacements it should absolutely be under a warranty or somthing for only being about 5 months old....please send me a replacement dongle ASAP...as I said this is completely unacceptable craftsmanship from a trusted gaming company like razer

I'm about to make the jump to linux, but as a disabled user with left hand issues, the added buttons on the NAGA help immeasurably.Is there a working or way to get Synapse working on Linux? 

Hey so I recently had to upgrade by razer Synapse from version 3 to 4 and since then my microphone quality from my Blackshark V2 Pro is complete garbage. In Synapse 3 the quality was really really good. No matter which settings I change it always sounds bad. Is there any way to fix this without going down to 3 again? 

I cant adjust my contrast or brightness because the option is not avalible for my graphicscard although i have a 3070.

i found an old starcraft 2 headset but i cannot find the software for it anywhere. Is it still available? i want to be able to control the audio and colours of the headset

Hello,I lost the wireless dongle to my Blackshark V2 Hyperspeed head set (Model RZ04-04960200-R3U1). Is there any way to get a replacement?Thank you

Hi, I have a Viper Ultimate mouse and its shell broke. I'd like to know if it's possible to replace it to keep the mouse working.

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Hello,I purchased a Razer Barracuda X headset that included THX Spatial Audio. I successfully activated and used THX on my previous PC using the provided activation code.Recently, I replaced my PC and reinstalled THX Spatial Audio. However, the activation code no longer works, and the system indicates that the code has already been used.Is the THX license permanently tied to the first PC where it was activated?Is there any way to transfer or reactivate the license on a new system?Product: Razer Barracuda XIssue: Activation code invalid after PC replacementStatus: Previously activated and working on old PCIf anyone has experienced a similar issue or knows the correct procedure, I would appreciate your guidance.Thank you.

Hello ppl!I got my Razer headset, because i like the sound. I tested bunch of headsets and i like this one. I am active gamer, i like a good sound and i pick this Razer headset. It sounds rly good.But after year of usage, plastic get broken. So bad, i do not want to buy a new headset, just because this one still sounds good, and mic is good.I fixed this issue by some clue: It was not effective. After a week, i got another plastic brake just near this.I made two metal rods installs inside. it’s fixed this problem. Plastic doesn't brake anymore.This white splashes are previous crack fixes. I strongly recommend to use additional enforcement for construction for th

So the headband of my razer kitty kraken is peeling it looks so bad, is there a way to replace them? Also the quality of this headsets it's so bad that even the painting on metal parts is peeling too. I only have one year with this headsets and they are a replacement :c

Razer Kiyo Pro not focusing, even after uninstalling the device in device manager and updating the firmware to 1.5.0.1 . Wont focus on either auto or manual.

Hey, I generally hear really good audio in Warzone — I can hear gunshots, planes, everything perfectly. But I hear absolutely no footsteps. Literally none. Enemies can be standing right next to me and I don’t hear them at all. Does anyone have any idea what I could change in the settings? The eSports audio presets didn’t help at all. Please help.Hey ich höre an sich echt gute Sounds in Warzone, höre Schüsse, Flugzeuge alles top - aber Schritte höre ich 0,0. Also wirklich 0 - die stehen neben mir und ich höre die nicht. Hat da jemand eine Ahnung was ich einstellen kann? Die ESport Voreinstellungen haben mir 0 geholfen. Bitte um Hilfe. 

Hi. Just like the title. My Basilisk V3 pro mouse takes like 10 seconds to wake up from sleep mode. If I move the mouse, it will light up but it will not move my cursor until 10-15 sec later. Here’re what I have tried and none of them worked.I updated both the mouse and the dongle to the latest version. I tried connect both the Basilisk V3 pro and the Deathstalker V2 Pro keyboard to the same dongle. Please help.

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Hello, I currently live in Germany.I purchased hardware worth €245 on the Razer website.This morning, I was surprised to find out that the items I ordered are being shipped from Hong Kong. I saw this when I tracked the shipment number.My question is: do I have to pay import taxes and customs duties? 

Hi,I have changed my macros on Razer Deathadder v2 X HyperSpeed with Razer Synapse (version 4.0.86.2510220630). Specifically I have changed what scroll click does (typing a letter W). After I resetted this setting to default (scroll click to scroll click) it still does type letter W. It happens when Razer Synapse is off. When Razer Synapse is on, it works as normal. What I tried:I have tried to:[Reset profile] > [Reset key binds] or[Reset profile] > [Reset profile].Also, I ahve tried to make a new profile, and delete the default one.Also, I have tried to reinstall/repair Razer Synapse application.Also I tried to rebind scroll click for example to M, and then to scroll click, but then when Razer Synapse is off, it types M.My firmware for mouse is newest

The Naga Left handed version is the best mouse I have ever used. Not just for gaming, once you map copy/paste/screenshot, enter and a bunch of other functions to the mouse for work, there’s no going back. Would love to have a wireless version - a left-handed v2 Pro.Is there a place where we can petition / gather signatures for it?Please :-) 

Just got my new controller for my ps5 pro. Since the ps5 pro dont have the big (dont know the exact name) USB ports in the front i conncted the dongle to the back. First i tought this was the problem, that it was a weak connection. But i did get a usb cable for the dongle so it can sit in the front. Still the same problem. Anyone experienced this? Otherwise i like the controller alot 

I can't check two steps 

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I recently figured out that whenever i try to use the key combination ALT+Z it doesn’t work. I even tried reprogramming another key to either ALT or Z and it still doesn’t work.Does anybody have any idea how I can fix it?

Hi!I have Basilisk v3 Pro paired with Mouse Dock Pro. Updated firmware to latest version for both with razer updater. Synapse Beta.My mouse is disconnected after 3 minutes of downtime (measured with a timer) - the tab in Synapse just disappears. No Windows disconnect sound. When I start using the mouse again, it becomes connected but my custom lighting settings are reset to default breathing. To return my settings I have to switch to quick effects and back to advanced effects.In power settings “wireless power saving” = 15 min, in lighting settings “switch off lighting” = 10 min, “when display is turned off” = true. Does anyone know how I can fix this?  Perhaps I missed some settings.

A DOUGLE DO MEU FONE PAROU DE FUNCIONAR, TENHO ELE A MENOS DE 1 MÊS, QUERIA POR FAVOR ACIONAR A GARANTIA DELE, COMO FAÇO?OU DE ALGUMA FORMA CONSEGUIR UMA NOVA DOUGLES JÁ IRIA RESOLVER MEU PROBLEMA, POIS NEM PELO FIO E DOUGLES ESTÁ FUNCIONANDO

This peripheral pictured is a ROG STRIX HIVE. It's an external extension of my computer's motherboard. As you can see, the dongle that came with my mouse is incomplete. The metal shield remained inside the port, very stuck as if something was clamped down on it. It could only be removed with pliers and a lot of careful destruction. Has this happened to anyone else?