The Razer Armory

I have a Razer X Basilisk it was working fine for 2 years but recently while playing it randomly shuts down and disconnects. I have tried changing batteries, removing and reinserting the dongle, switching off and on the mouse. But, it comes back to life only when it wants to. It usually takes 1-2 minutes before reconnecting again. I would appreciate any solution that would fix this i really like the mouse as it fits my palm perfectly. 

So, I just bought this Razer keyboard for my Lenovo PC. I simply just wanted a better keyboard and feels and sounds good when typing. However, since using this keyboard for a bit, I’ve noticed some issues. 1) The keyboard lights up when I turn the PC off, I have logged into Razer Synapse and selected “when display is turned off” but it doesn’t seem to work. 2) I’ve noticed that my PC has gotten a little slower. Watching YouTube, the videos are choppy and laggy at times. I’m not very technical about all of this. Just wondering if anyone knows what is going on. 

I bought a razer deathadder v2 pro a few months ago.Today it suddenly started disconnecting and connecting again and again. I have tried to update the device with the razer tool for that model but it didn't work. If I can't fix it, I will proceed to request the warranty.

I’ve had this mouse for about 2-3 years I was wondering if anyone else has had an issue with the mouse basically dying when just browsing the mouse will not let me use the scroll wheel and when In games it doesn’t allow me to use the mouse at all besides just the buttons sometimes this happens on start up of the pc as well 

My Baracuda X keeps shutting off by itself. It will open the bluetooth and it will connect but after it connects to your phone it suddenly power off. It’s been with me over 2 months and I love this thing a lot and I don’t know what to do.

I use scroll wheel left/right tilt as back/forward navigation. Yesterday my left tilt went bonkers - it either does not work or keeps sending key presses even when not touched. Never had this problem before.I assume this is probably some kind of wear and tear on the wheel sensor/switch? Does anyone know if this is fixable? Is it common? 

I have said speakers, but due to some power problem the microcontroller responsible for rgb control got burnt, now I am trying to find someone who might have the control pod of those speakers and would be okay with getting rid of it or selling this part to me. I’ve searched the most popular re-selling sites with no luck, that’s why I am here.

Help me i did not receive my otp i need to recharge in mlbb before the event ends

I have a razor gift card and I mistakenly cut out the code on it how can I get it back 

I noticed I’ve been searching up this product and I been Trying to find out if there’s any for a razor Laptop 16 inch, I Noticed that This website only sells them for 17.3 notebooks. You think if I get this one it’ll fit the 16 inch razor blade? Or will it be to big

I bought the Viper Mini Signature Edition! The warranty period is not over, and I live in Korea and recently had a problem with left and right clicks when I lift and release a mouse. I want to get an after-sales service to solve this problem, what should I do?

I had the same issue with my $500 gift card and I’ve figured out a way to resolve it.I got the pin sent back to me yesterday after  3weeks wait period. I’ll be willing to help because it is frustrating 😢rafelygarcia776@gmail.com

Just what the title says. Its been a few years, and I’d like to see if Razer responds with plans to support the Tartarus Pro product line. Specifically, I need keycaps, as mine and worn through, and these do not seems to quite be a standard profile. And of course, you cannot get the “20” key (spacebar) anywhere.How serious are you, Razer? Let’s see it.

Hi the mouse works fine except for the wheel it doesnt scroll neither up nor down but when i click it cycles the entire page

i cant receive verification code when purchasing valorant points i am from azerbaijan  

I have a problem with my Kraken V3 Pro. If I turn on the headset but don't play any sound, the sound will disappear. There is no sound. But the headset is still on and detects in Synapse normally. I have to turn it off and on again all the time. I tried uninstalling and reinstalling it and it was the same. But I switched to New Synapse and didn't have this problem. At first, I used New Synapse, but with the problem that my Z690 didn't detect in New Synapse, I went back to using Synapse 3 as usual because today I saw that there was an update. And after that, I had the same problem. Is there any way to fix it?

Is there a fix for the fact that they apparently removed the option that never seemed to really work in the first place, to automatically go from BlackShark V2 Pros to my speakers. When I turn off my headphones meaning, as I would love to have that automatically happen. I never got the original setting to work that when I turned off my headphones they’d automatically switch to another device. I don’t know if it was a software issue or just a me issue. I genuinely want this feature as it would be great to auto switch back and forth without having to go through Windows Settings. If anyone has any input on this, it would be greatly appreciated. If Razer could readd the feature and make it work it would be greater though.

Hey, hoping for a bit of advice?I'm looking to purchase a Blade 18 and found a Mercury one for a decent price but can't work out if 4K will be good for gaming (won't be doing anything else on it😊).Has anyone got a 4K version and what are your thoughts? Thanks 

i cant recieve sms code please help i need to use my razer gold to buy! i cant use backup code too cause need sms code too help me pls! I didn't receive any code please help

i use a razer kraken, and when i try to use the 7.1 surround sound sofware for some reson when i try to use it it sound kinda like a skiping record and when i use it on youtube it also makes the video makes skips and i do not know what is going on. is there a way to fix it? 

Hello, I registered my Kraken headphones. They sent me the activation code for 7.1 sound, but when I put it in, it says that it is not valid. What should I do to request another one or solve it? thank you!

If I would buy the Razer Deathadder V3 wired version, the 8K polling rate is available directly through the usb connection to the PC just by using the Razer software right?Also the main question, is the HyperPolling (8k polling rate) compatible with Windows 10 latest versions? On the forum it only mentions Windows 11 latest version. Thank you in advance for the help!

As the title states.i have tried reinstalling everything, i mean everything from fresh and synapse 3 still cant connect my mice, and i just bought it.Synapse 3 is installed on Vmfusion and works fine so does the mice, yes i know Synapse does not support macos. Synapse3 is installed on Windows 11 IoT enterprise and runs fine.>reinstalled, drivers, changing mouse policies, isolated synapse 3 to only receive driver updates.> ran a hardware & troubleshoot>reinstalled mouse drivers>reinstalled windows>reinstalled synapse >different ports> windows+R services.msc ran refreshed/paused/stop all HID and razer softwaresi have the wired mice connected through Razer USB-C dock. windows 11 Device Manger reads HID compliant mouse but the OS windows 11 bluetooth devices reads Razer DeathAdder V3 so does Vmfusion reads DeathAdder V3macos m3 arm max Vmfusion running a windows