The Razer Armory

Hello, I own a Viper v3 pro and it so happened that the case was damaged and I need to replace it. How could I do this? Can I get models for 3D printing or buy the body and bottom of the mouse?

Hello, i did get my viper v3 pro like week ago but today i started to feel like my left click is loosened and sometimes when i have finger on it makes weird sound like pop. I read this topic  Some of your admin said that i should use compressed air, i did it and nothing changed :/

I just purchased a Razer Blackshark V2 Pro.  The instructions that came with it weren’t very clear as to how to get a 7.1 channel experience.   Some sources state to just use the Synapse software, while others say that you have to download, (and pay for) the THX app.  I tried contacting Razer support, and after registering my products and requesting email support, I was sent to a 404 page.  That 404 page has apparently been up since last year.  Any help would be appreciated.Thank you.

Hello! Just bought my very first gaming chair, the Enki x (kuromi edition) chair. Does anyone else own the enki x chair? If so, what are your thoughts about it? How is this chair compared to the regular enki chair? Are there any differences? 

I thought it was easy to set up, but not so much. I want to assign a text to a key combination in synapse but I can't find anywhere how to do it. 

So I bought the “Razer BlackWidow V4 X - Green Switch - US” in January, and I live in Canada. Recently, like its only been three months, my keyboard has started to malfunction. Under the 100% condition of using it as a normal gamer, parts of the key are malfunctioning and sometimes keys such as’e’, ‘r’, and even ‘space’ does not work.I wonder what do I do according to the return&exchange policy since it has a 2 years warranty.I want to exchange it for a new one! I might have recieved a flawed product...Do i go my local razor-authorized store to exchange? Please let me know!!! Big thanks! (I have the digital reciept via email at the day I boutht it)

Hello, I have had a brand new Basilisk mouse for a few days. At first everything worked fine. Yesterday, following advice from the forum, I did a firmware check on my new Black Widow keyboard because of a problem with the numeric keypad. It was already up to date. After that, my mouse no longer scrolls. Deleting the driver and restarting the computer didn't change anything. Please help, thank you!

I’ve been using the Razer Barracuda X 2022 for 2 years, and over time, the headphones have lost their shape. They just hang loosely on my head, which is very uncomfortable as they tend to slip off. I wouldn’t say I have a large head—it’s adjusted properly on the sliders.Is there any way to restore the headband so the headphones fit snugly on my head again? I don’t want to forcefully bend them as I’m afraid of damaging them

I just bought a blackshark V2 X. I wrote everything correctly but this product has been saved before. What should I do?

Hi Razer Community, My name is Ahadi, and I’m experiencing a persistent issue with my Razer BlackShark V2 Hyperspeed headphones when using them in wired mode with my iPad Pro 2024 (M4 chip). I hope someone can help me resolve this. Here’s the problem: • When I connect the headphones via Bluetooth, the sound is loud, but there’s some latency and reduced clarity.• To address this, I switched to wired mode using the provided USB-C to USB-A cable.• I’ve tried connecting directly to my iPad’s USB-C port and via a Hama adapter (with 100W power delivery, USB-A 5Gbps 3.2 Gen 1). However, in wired mode, the volume becomes significantly lower than when using Bluetooth, although the clarity is fine. What I’ve Tried So Far: 1. Firmware Update: I updated the headphones using the Razer Synapse app on my PC.2. Direct Connection: I connected the headphones directly to the iPad without any adapters, but the volume issue persists.3. Adapter Use: I tested with a Hama adapter that supports 100W power deli

Hola compré mi base de carga para el control de xbox del 20 aniversario pero lo puse a cargar enseguida lo deje alrededor de 5 hrs y nunca cambio el foco a blanco cuando prendí el control no estaba totalmente cargada la batería lo deje después toda la noche pero seguía igual recomiendan alguna solución?

Hello,I recently purchased a Razer Blackshark V2 X headset. However, when I tried to register my product, I found that it was already registered. It has been 5 days since I purchased the product and I have previously contacted customer support about this issue but have not received a response yet. I would appreciate it if you could help me as soon as possible. If my product is counterfeit or has any issues, I will contact the store where I purchased it for a refund. Thank you.

I bought a riot cash card of 25$ to be used in league of legends RP but when I redeem it , it says that the gift card is not supported in the current region but the website mentioned that it can be used in Singapore server. 

Come join the share and win event! Get free tickets from my invite code: e1f411393618 Few days left, goodluck! :D

Kicking off 2025 with another Share and Win! My promo code will get you even more tickets 97b678c5b715 Good luck everyone :)

Hello! My problem is that I have 73691 razer silver points and I want to purchase mice for 70000 silver points. First problem is that it wants to charge me 70$ for it, buy I want to pay with points. Second problem is that It only transfers me to US store, like I can’t put Turkey or Austria as my adresse for shipping. Can you please Help me?

hello i my mouse started disconnecting and reconnecting a week ago, it was playable but every 5-10 min the mouse was doing it and it was unplayable because the fps also were dropping because of that and today the mouse is unusable it is disconnecting and reconnecting constantly, there isnt even 5 seconds of it working fine i tried fixing it but no youtube tutorial or razer support post would fix it

I've never used controllers with a PC, but I have some experience with consoles. I think consoles have some advantages with aim assist. If you use a controller on PC, would it give you the same advantage, or is it basically unusable?Tell me your experience

I only have about a month with this keyboard, and it's given me nothing but issues. Even after updating its firmware to the latest version as of 6/22/2023, and wiping out clean the Synapse 3 app and reinstalling it, multiple times, the keyboard refuses to charge. No matter what I use, either plugging it into my work machine, my personal gaming rig, or even using my phones charge adapter. I have let it sit overnight, gone to work and come back to the keyboard still nearly at 0% battery.I've seen multiple other threads here of people complaining about similar issues, and some of them haven't gotten a single reply, so I'm expecting to go through the same,I just can't believe that I paid over $270 bucks after tax for this keyboard, only to be left in the dust. I was better off buying a cheap alternative. That could've possibly help me a lot better. I'm furious that, to make matters even worse for me, I purchased the keyboard through Amazon, and I'm an overseas customer that lives in the Ca

Hi guys!I’m looking for the quietest keyboard from Razer. It must have a numpad, but I also want to use it for gaming. I’m not sure if a wireless option would be a good choice, but if the price difference isn’t significant, I’d prefer to go with the wireless one over the wired version.Any advice would be greatly appreciated!

I have Razer Nommo V2 x with the latest firmware, when playing music from apple music app on Windows 11 specifically the speaker sound distorted (like crackling and popping) after several songs playback. the one very solution to solve this is to turn off the speaker then turn it on again but the same issue keeps repeated after several playbacks of song. I already confirm it with other speakers there’s no such issue. already reinstall synapse, apple music app still not fix it.  Do you have any solution for this? seems that the speaker need a new firmware to address this issue… not the fault on the hardware side cause playing from other apps like netflix, browsing youtube have zero problems. 

Where can I buy the code to activate THX Spatial on my laptop?And how is it activated?System: Razer Blade 16 - RZ09-0483

I purchased the razer barracuda product on 16/06/2024. When I opened the THX Spatial Audio application to make my settings, it asked me for the activation code. To get an activation code, I entered the product code on the back of the product box and completed my new device registration. However, although the device was registered, the activation code did not arrive. I think the activation code was used by someone else. I would like to request your urgent support for the problem I am experiencing.When the activation code did not arrive, I tested something like this. I registered the same product again with a different account, and no activation code was sent to the e-mail address of that account. In other words, someone may have drawn the number of the product in the store, used it and received the activation code. The person who purchases the product cannot receive the activation code later. Could there be such a vulnerability in your system? Please I request your urgent support.

I need a new razer basilisk v3 cable (not a usb-typec cable, one for the mice with non-removable cables) to repair the mouse, and I tried splicing it and soldering the wires together, but I did a shitty job on the shrinkwrap and it won't insulate properly. I have all the tools I need for a full cable replacement, I just need to find a cable. I already tried to put an amazon basics cable from another mouse in there, but the connecter was too big. Please help me find a cable that I can order to get this repair done. 

Hello guys, I been experiencing an error with the 2 step authentication sms code, I can't finish the transaction for almost 3 days now I have a good connection to the internet and I have no issue with my cell connection It's been almost 3 days now