The Razer Armory

The mic on my razer blackshark v2 has stopped working. Nothing is picked up on any apps when I select Razer USB Sound Card as the input device, however when I plug the headset into the 3.5mm audio jack of my pc rather than the USB Sound Card the mic works fine, so it seems the problem is with the USB Sound Card. The audio still works fine through the sound card just not the mic. How can I fix this? I’d be happy to buy a new Sound Card if thats the only option but I cant see where to get one so please can you let me know how to purchase one if thats the only option. Thanks.

ive just bought this new key board and installed the razar synapse and razar chroma rgb and then all of my lights just turned off i have no clue how to turn them back on or why they are off and i am at the point of stopping ever considering buying a razar prodouct again can someone please help me turn my lights back on thank you

Hello,  I bought this 2 months ago and worked nice on Mac. But coming back to Windows microphone did not work at all. How can I fix it?  Regards,

hello! i’ve been looking to buy a new mouse such as the deathadder V3 pro and i was just wondering is its compatible with PS5? thanks!

I have read both yes and no in razer community so I'm lost.   Is it possible to use the Razer blackwidow v3 mini hyperspeed keyboard and basilisk v3 pro mouse with the ps5? 

I bought the razer blackshark v2x headset on december 16th. I want to use the 7.1 surround sound feature. For this I registered the product and received an activation code. However, the activation code sent to me was not valid. I would like to be given a valid activation code.

Just ordered a V3 TE today and also coincidentally just seeing the amount of reports on out of the box stick drift.Is there a way to fix this at all? 

I'm looking for a keyboard to buy but I couldn't decide. I must use Synapse because I'm using Blade 15 and my mouse and headset is already Razer.I've looked to Blackwidow V4 but there is a lot of problem about doubl-click so I've decided to not buy a V4.

We have a razer leviathan v2 which will commonly “stutter” while playing audio. The stutter is very distinct - it’s not an electrical fault or physical fault, but one where audio frames are being dropped intermittently. This issue only occurs after the unit has been powered on for an extended period of time. Reboot of the PC does not help. All software and fw for razer is fully up to date (2024-12-19). Workaround: Remove power to the unit for 30 seconds and reconnect. Potential Cause: Given the nature of the stutter and the fact that it only occurs after a significant time period, rebooting the pc doesn’t help, we can already eliminate many causes.The most likely cause is that the firmware when left on for an extended period has a memory leak which causes the available free memory to shrink to a point where  memory can not be allocated causing incoming audio to not be buffered reliably. This then manifests as dropped and missed audio frames. This leads to the characteristic “choppy” au

 Good luck everyone and have a good holiday season all!

Hi! Does anyone know if there will be the Italian layout for the Razer Huntsman V3 Pro? I'd like to make a gift, but I can’t find the layout I'm looking for. Sorry, I don't know much about keyboards :P 

Hello, Razer team. I joined The Grand Raffle to win a Razer Blade 18 gaming laptop two weeks ago. Now that the giveaway has ended, could you explain how the winner will be announced?

I got a Naga Epic Chroma from a thrift store missing cable and charging dock, and I wondered if the Lancehead Wireless cable for sale from Razer would work as a cable. thanks

Is thew Razer Ergonomic Mouse Rest ever going to be back in stock as a silver reward? 

Good day! Please tell me which application I need to download to set up the razer x lite headphones? I have already downloaded one, but it says that this particular model is no longer supported... How can I set up the x lite headphones???

I just got a wolverine v3 pro about 4 days ago, hoping that I could easily transition from xbox to pc and vise versa. I started to use this new one from my old scuf, and am noticing that when i press M3 (binded to B) or M4 (binded to A) it slows my right stick down a TON like i’m using it for the aim slow-down rate.i even tried assigning another button to the aim slow-down rate so maybe it would trick the controller to not use M¾ as the slow down buttons… didnt work.i have tried it both on xbox and pc. same problem… its like the default out-of-the-box settings won’t go away after clearing it and adding new binds.>any help would be appreciated. I love this controller and don’t want to have to get rid of it

I’m planning to buy a mouse for both work and gaming purposes. However, I can’t install Synapse on my company computer. I’d like to assign certain frequently used words to macros for work. My goal is to configure the macros on my personal PC using Synapse and then have those macros work directly on the office PC without needing any software.Example Scenario:On my personal PC -> Use Synapse software to assign "see you later" to button 5. On my office PC -> Plug in the mouse, press button 5, and it types "see you later."I've done some research, but I haven’t found a clear answer about whether macros can work this way. 

I took my Trinity out from storage (been a year or so and it's still new), I downloaded the software but when I bind F7 to key 4 (circle) within game nothing happens it doesn’t seem to register. I can’t seem to find other easy tips on this what seems to be basic function and otherwise I need to pay for support.

Hi,My phone number out of service but I have the mail how to change phone number, I haven’t back up code

I want to ask if this mouse can be charged with a different way that the razer mouse dock pro

How do you turn off the analong because when im playing marvel rivals its messing things up and makes my camera drift without me holding the mouse.

Hello, Could you please recommend a set of replacement keycaps for Blackwidow Elite keyboard(SN: IO2009F26800088)? Thank you!