The Razer Armory

Feel free to use my invite code: ba7db5e8528f Goodluck and have fun everyone!!

I am requesting urgent assistance from a higher-level Razer staff member who has access to the internal firmware update utility. Official Level 1 support (via Case ID: 251019-001027) consistently denied access to this file, claiming that "firmware is not available" or that the issue is a hardware defect.THE ACTUAL TECHNICAL PROBLEM:My Razer Nari Ultimate for Xbox One (RZ04-02910) headphones pair with my Xbox Series X console but are incorrectly recognized by the system. Instead of being identified as "Razer Nari Ultimate", the console registers them only as a "Headset". CONSEQUENCE OF MISIDENTIFICATION:No access to settings within the Razer Audio Setup for Xbox app.Dramatically distorted, flat, and suppressed audio, rendering the headphones unusable.COMMUNITY-KNOWN SOLUTION:This bug is widely known and documented across Razer Insider and Reddit forums. All users who have experienced this exact failure confirm that the only effe

Bonjour a tous,j'ai telechargé synapse 4 sur mon PC, et quand je connecte le dongle a ma tour (via adaptateur USB A pour le dongle USB C) rien ne se passe, le casque est bien repertorié sur window et ca marche, mais sur razer rien du tout, du coup je peux modifier aucun parametre et surtout le parametre qui m'interesse c'est le fait d'avoir le retour voix dans mon casque.Quoi faire ?

Im new to Razer and have been loving my products so far. Just wondering why there’s so much hate behind Razer products and then why there’s so much hate behind Synapse 4, I thought the UI and functionality is solid.

If you are using Synapse 4, it will not tell you that your Dock Pro requires an update from firmware 1.xx to firmware 2.xx.You've gotta manually download from their official website by searching on google for "Razer Mouse Dock Pro Firmware".Once you have updated to firmware 2.xx, head over to Razer Synapse 4 to do the pairing process again. And this time it should pair and you should be able to move your mouse.Enjoy your 8k polling.

Hello,I recently purchased brand new Razer headphones. When I tried to register the product, I received a message saying that the product is already activated. Since these headphones are absolutely new and have never been used before, I believe this must be an error.Could you please help me unbind or deactivate the previous registration so that I can register the product under my account?Thank you for your help.

I was normally using my Razer laptop, which I’ve had for six years, when it suddenly started emitting a large amount of thick smoke along with a very strong burnt smell. What could have caused this? How should I handle it right now? I have never modified any parts or replaced the battery. Is this kind of situation normal? I nearly burned down my house! 

i am missing 3 numbers in my razer gold card how can i retrive it back

241b543d128b

Where should I plug in the cable for the front panel LED of the Razer Tomahawk ATX?

With Wolverine V3 and now the Raiju V3 without RGB. Is this an end of an era?

While playing CS 2, while walking while holding down the W key, it suddenly stops, continues backwards after 1 second, and sometimes I experience a lag when changing weapons. THERE IS NO PROBLEM WITH THE WIRED CONNECTION, BUT THERE IS A PROBLEM WITH THE 2.4 GHZ DOD. THERE IS NO PROBLEM WITH THE WIRED CONNECTION, BUT THERE IS A PROBLEM WITH THE 2.4 GHZ DOD. RAZER DEATHSTALKER V2 PRO

So we need to be honest about Razers lack of customer service, build quality for a supposed pro controller with a price tag of GBP200.00. My advice don’t buy it!  I’ve had two new V3 pros in the past two months. Both controllers have the exact same worsening issue when wired. If you move or sometimes even slightly touch the wire when wired the controller will disconnect mid game and cause serious problems. The problem now has evolved into random mid game button switches and total loss of connection.  So let’s now talk about Razers customer service…. One word disgusting! I have an ongoing email thread of over 50 separate emails which on every reply to email is a new robotic support agent that doesn’t know what the hell is going on! they want me to send the controllers to them for warranty fine they provided pre paid FedEx tracking label (international). So off I go two weeks ago to my local FedEx drop off point parcel in hand and to

I was playing a Xbox game (2k25) and ordered some pizza. When it was ready I left everything connected and went to pick it up. I came back and my monitor was screen was dim due to being afk. I tried unpausing the game and nothing happened. I restarted my Xbox one and tried selecting my profile but the controller isn’t responding to anything. It still lights up and I can turn it off by holding the Xbox button on the controller but it isn’t responsive with my Xbox? I’ve tried wired and the dongle and still nothing. Any suggestions? 

Hey everyone,I’m having a problem with my Razer Chroma (Studio). Two keys on my keyboard won’t light up, and I can’t select them separately in the Chroma Studio because the design/layout is based on the US layout, but my physical keyboard uses the CH layout (Swiss).Here’s the interesting part: when I completely close Chroma (including background processes), the keys light up with the default settings. So the keys are not broken—they just don’t respond properly when using Chroma Studio.I’ve already tried reinstalling Razer Synapse and Chroma Studio, along with other troubleshooting steps, but nothing seems to work.Has anyone faced this issue before or knows how to fix it? Any help would be greatly appreciated!Thanks in advance!

Same issue as here and here. I plug the dongle into my PC, the mouse reconnects every second. I plug it into my laptop, same issue. I put it into bluetooth mode, the mouse works fine, but the polling rate is too low for playing FPS. Bought the mouse roughly a year ago, but the support page says that my mouse is out of warranty and I can’t even start a chat with the support. Tried reinstalling firmware and drivers, restarting the PC, using the pair utility, moving the mouse into the direct sight of the dongle. Nothing works, the mouse is, for now, unusable. Had to buy a cheap wired mouse for the time being and I’m not h

I think this is due to the update, I am suddenly experiencing this static/popping sound. The headset is around 1 month old, anyone know a fix for this? it is pretty annoying.

I lost my Hyperpolling Wireless dongle of Viper V3 pro, and I bought a new Hyperpolling Wireless dongle from Amazon, but it cannot connect with my mouse, And I find that Viper V3 pro can only It can only be connected with the wireless dongle it comes with, I bought it from China, can I just claim the warranty and get a new one?

I’m using a Razer Viper V3 Pro. My mouse has an issue — when I connect the Razer cable to either the dongle or the mouse, neither of them is detected, and I can’t move my mouse. The Razer cable only charges it. However, when I plug my dongle into an iPhone charging cable, the mouse works and I can move it normally.

A few days ago my laptop has been stuck at the lowest brightness after I turned it on. I tried updating, uninstalling drivers, resetting pc to factory default. Nothing worked for me. I assumed it may have to do with connecting to an external monitor. Since then my brightness has been stuck at the lowest and I can barely see anything on the screen. Also tried shaking the screen rapidly to see if it was a hardware issue, but it seems it isn't. Assistance would be appreciated. Thanks.

Veterans Day is a time to honor and appreciate the courage, sacrifice, and service of those who’ve worn the uniform. While the day is often marked with heartfelt gratitude and solemn ceremonies, a little humor can also help lighten the mood and bring smiles to veterans and civilians alike. Funny responses for Veterans Day combine respect with wit, making conversations warm, memorable, and uplifting.For example, when someone thanks a veteran for their service, a humorous response might be, “You’re welcome—now where’s my free coffee?” or “I served so you could enjoy long weekends; you’re welcome!” These kinds of playful replies let veterans show their personality while keeping the exchange cheerful and lighthearted.Funny responses can also highlight the relatable quirks of military life—like joking about early wake-up calls, never-ending drills, or the univers

My mice stopped working it was working fine yesterday and today no light under the mice the red light is glowing i can see it under some angle i dont know how to fix it. 

I am having an issue trying to activate my seven point one.Surround sound for the razor black shark v two hyperspeeds.I've not gotten an activation code.And i'm also trying to set up the thx spatial audio

I still have my razer 1 phone and I really liked it until the digitizer developed a dead spot. I cannot find spare parts to fix it. Is it possible to get a quote to have it replaced?

CS 2 oynarken W tuşuna basılı tutarak yürürken aniden duruyor, 1 saniye sonra geri devam ediyor ve bazen silah değiştirirken gecikme yaşıyorum.  KABLOLU BAĞLANTIDA SORUN YOK AMA 2.4 GHZ DOD'DA SORUN VAR KABLOLU BAĞLANTIDA SORUN YOK AMA 2.4 GHZ DOD'DA SORUN VAR RAZER DEATHSTALKER V2 PRO