The Razer Armory

I recently purchased a "Razer Blackshark V2 X" headset from a major authorized retailer in my region (eMAG). The box arrived in what looked like new condition.However, when I tried to register the product on Razer ID to obtain my "7.1 Surround Sound activation code", I received an error message stating: "The product is already registered."I suspect that the retailer might have sold me a returned unit as "new." The previous owner likely registered the Serial Number (S/N), claimed the one-time activation code, and then returned the headset. Now, I am stuck with a "new" headset but without the software feature I paid for. Can someone help me with this problem?I can send valid proof of purchase (invoice) and a photo of the S/N on the headset.

I’ve lost my 2.4Ghz USB dongle for my razer pro type ultra keyboard, I’m just wondering if there’s any replacement such as the replacement available on the razer website but it doesn’t explicitly mention my keyboard. However it does mention the pro click mouses which are the mouse partner of this keyboard. If anyone knows any replacement dongle for this, it’d be much appreciated. Thanks in advanced! serial number: (Removed serial number)Region: UK

already go through all the fix for Razer Blackshark v2 x sound leaking problem, in discord mic can capture voice from friend, i already try every solution and it didnt work, i even press the mute button on headset and test playing youtube, still the mic able to capture the sound from the youtube, i think i will throw away this headphone and buy other without sound leakage problem. this is my worst experience headset in my life, other cheap headset are doing better than this.already tried: using usb sound card and mic really low and even when im yelling only can heard about 1%, in device manager update drive and choose hd audio  (didnt work).

Recently bought the Razer Blackshark V3 Pro. Previously had the V2 which spontaneously fell apart at its hinges (which I can see was a widespread issue).I like other aspects of this headset and having returned various other models from other manufacturers due to similar defects, I'm kind of at the point where I want to see if I can just secure it myself.I say this because the joints look very similar to the V2 and I haven't got a lot of faith in them, albeit the lower sections do swivel now which hopefully reduces the chance of breakage.Any ideas on how to approach this? I thought about getting some electrical tape and just running a few layers over the joints to reinforce them.Alternatively if a Razer rep can reassure me that this fault has been specifically and reliably addressed in the V3 that would be much appreciated. 

pls help

Hi, The title said it all, i’ve unfortunately lost the dongle and the bluetooth is not working quite well on my laptop. Where can i get another dongle for this mouse ? 

I Need a cheap Headsets with mic because my current headphones don’t have a mic so the Audio quality via discord is really Bad

Hi, I am currently trying Razer's Remote Play.My PC is a Radeon 8700GE CPU, and the iGPU is configured with Radeon 780M. Since I use it as a headless without a monitor, I am using the PC with Windows RDP.The problem is that there is no problem using the PC with RDP connection, but when I try to play a game with the Razer Remote play App on my iPhone, an error message pops up saying, "The host PC cannot encode. Please update the GPU or CPU drivers." and I cannot connect.I have updated the CPU and GPU drivers to the latest versions. I welcome any suggestions from those with experience in this matter.

Recently I got a pc my uncle gave me the keyboard as a gift and I’ve been trying to use it since but nothing works I’ve tried everything I’ve been able to find online related to my issue but nothing works the pc sees it it registers it as a keyboard and it shows up on synapse but none of the keys work only the volume scroller works but everything else doesn’t I have no clue what’s going on if it’s broken or what I’ve tried all ways of connecting it Bluetooth, the dongle, wired nothing it only shows up on my pc when it’s wired never any other time I’m defeated I don’t know what to do or what’s wrong 

I just bought this Razer barracuda x headset and everytime i try to charge it just flashes red ive tried multiple different charging points even a different charger, even though this one was brand new, please help 😭

Hello i plan to grab the Razer Blackshark v3 (the middle version) on Black Friday. I heard you can use it via USB. Does using it via usb give you any disadvantages like Razer Synapse Profile loading or no thx Audio or something like that? it would be my first Razer Product.

"Is the Razer Huntsman V3 Pro TKL 8KHz exactly the same as the Razer Huntsman V3 Pro TKL CS2 Edition?I see that the CS2 Edition listing also mentions an 8 kHz polling-rate — is that accurate?"

Hello, I’d like to ask if there are any plans to bring back or sell the  RAZER TOMAHAWK ATX (Mid-Tower) again in the future.Thanks

I’m looking for a gaming mouse that makes no noise with mouse clicks.  Are there any Razor products that do this?

I Need a cheap Headsets with mic because my current headphones don’t have a mic so the Audio quality via discord is really Bad

I read in the monthly giveaway that I Need to be Insider to Receive the Silver but im Insider mini and I don’t know how to Level up 

its annoying that every other razer app is on i phone but not this one i wanna earn more silver man😭

why is my 1 to 3 buttons  respons hard and 6 to 12 easy ?

So in 2023 Christmas my parents gifted me razer Blackshark v2 X and neither of us remember the date they bought it. How can i register a product without a date?

i was thinking about deathadder essential i had black one and it was just okay for 4 years it broke afterand how do you clean it? will it get dirty dirty? 

Hallo zusammen, Mein Razer Black Shark V3 Pro gibt über den Game Kanal keinen Ton mehr aus sobald ichin Discord einem Kanal beitrete.Ich hatte bereits 2 x Kontakt mit einem Support Mitarbeiter und jeder davon hat mir jeweils eineNeuinstallation von Synapse empfohlen - nicht sehr hilfreich.Die Troubleshootings sind derart oberflächlich, dass ich beim lesen Puls bekomme.Kennt jemand das Problem und hat eine Lösung?  

Hi,I basically had the same issue with a Blade 17 2020, a Blade 14 2021 and now the Blade 16 2023. The THX app, which vastly improves the sound of the internal speakers, is just not working. One year later, here we go again Right after I do a System restore with the image from the Razer homepage, there is a “Realtek(R) Audio Codec with THX Spatial Audio” in the device manager. However, after running Windows Update for the first time, this is always gone. Now I have two Realtek cards in the device manager called "Realtek(R) Audio" and "Realtek USB2.0 Audio". Both play sound from the laptop speakers if I set them as the default playback device. The latter appears to sit a bit further back in the chassis and is quieter. I presume they are to be combined to a single device in order to create the "spatial" sound effect. Last year someone on reddit sent me a driver for the Blade 14 that immediately fixed all my issues on the Blade 14. This one does not work on the Blade 16, though.If the "Re

So I bought this Barracuda Pro Headset and I’m using it for 3 months, then after the latest update it always blinks red even tho it is charged to 80% and above.The only way to eliminate the blinking red light was turning it on the headset WHILE charger is plugged and remove the charger, then turn it off.After some time it can no longer charge to a 100% even if I charge it for more than 4 hours and it just stays on 70% and the battery goes to 20-30% in 4-5 hoursI think this is a firmware update issue or the battery.PLEASE RAZER, FIX YOUR FIRMWAREWhat do you guys think?