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[Update] Razer Synapse and macOS Sierra

Discussion in 'General Discussion' started by Razer.WolfPack, Sep 7, 2016.

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  1. phoenixtrader2

    phoenixtrader2 New Member

    I had the same problem but it was with all my modifiers. The following was obtain by various sources. Not sure which one made it work.

    1) Basic clean reinstall and checking system settings.
    I kept it plugged in during uninstall. Unplug it during reinstall and keep it plugged in until you reach "looking for razer product" (dont quote).

    2)Customer Service:
    Keep the question simple. I just said synapse isnt able to add my modifier key: command. The got back with me in 1-2 days. Do everything they say even if you did it before.So in my case, he gave me a temporary account then resetted my account.

    3)Make a new profile..
    and see if it works under a new profile. If so, the old profile may have a problem.

    I did some advanced work but thats more complicated. If it works or not let me know. I have a feeling that it wont because basically all I did was a workaround and workarounds tend not to solve the system as a whole.
     
  2. franctastic

    franctastic Member

    Synapse v1.81 does not go well with macOS High Sierra.
    the keys are locked repeatedly and the Mac goes crazy!
    I contacted Razer to get Synapse v1.80 but they do not want to,
    they tell me to download the latest version and they have provided me with a link to Synapse v1.49...
    Does anyone have Synapse v1.80 for Mac?
    THX
     
  3. phoenixtrader2

    phoenixtrader2 New Member

  4. franctastic

    franctastic Member

  5. franctastic

    franctastic Member

    I'm a Mac user.
    iMac i7 - 32GB de RAM - SSD
    macOS High Sierra 10.13.3 beta (17D29a)

    Razer Blackwidow Chroma
    Razer Naga Epic Chroma

    Synapse v1.81 does not go well with macOS High Sierra.
    my most serious problems now are with the keystrokes:

    - the keys are locked repeatedly and the Mac goes crazy!

    - when I am typing text, many times the character is not typed pressed:

    - I have to press it several times to write it down.
    - It also happens to me many times with the delete key.
    - etc

    Synapse gives me so many problems that I have created a APP to exit the Razer processes and restart them...

    killall RzDeviceEngine
    killall RzUpdater

    it really sucks!

    I have a user in iMac that doesn't load synapse at startup, so I can work...

    salut!
     
  6. franctastic

    franctastic Member

    With the latest update of macOS to 10.13.4 beta (17E150g), Synapse 1.82 has stopped working!
    Do not update!
    I uninstalled Synapse, reinstalled Synapse, and it’s NOT RUNNED!

    CRASH!

    [​IMG]

    a disaster!

    salut!
     
    Last edited: Mar 12, 2018
  7. Updating synapse in High Sierra last night on my wife’s Mac caused the computer to lock up on startup (bar hits full and it just stays there - literally gave it all night)

    Disk repair mode shows hard disk all good.

    Anyone know terminal commands to get rid of the Razer stuff? Hoping that will solve it... otherwise, time to go get a HD larger than her computer’s, do a backup and wipe the thing down and start over - because of a mouse -___-
     
  8. franctastic

    franctastic Member

    deshabilitar Synapse para cargar al inicio con Lingon X

    /Library/LaunchAgents/com.razer.rzupdater.plist
    /Library/LaunchAgents/com.razerzone.rzdeviceengine.plist

    [​IMG]

    salut!
     
    Last edited: Feb 27, 2018
  9. franctastic

    franctastic Member

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