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Hi, can you help me change the number since I can't make the two-factor authentication payment? 

I just got the huntsmen mini and plugged it in. I restarted my computer and all works but it does not show up inside of synapse 3. I have also reinstalled the whole of razer synapse and the other programs. Could you help me fix this?

Hello,I would like to know if it’s possible to enable scrolling with the middle button on Ubuntu with a Deathadder V2. Thank you

Hey comunity, I bought Keyboard BLACKWIDOW V3 TKL (yellow switch) (RZ03-03492300-R311), I can use normaly but can’t configure on Synapse. I test it on a personal computer and laptop, i got the same problem.Anyone have same problem or can be a factory problem.  

Hello, I purchased a Kraken V3 Hypersense. The THX spatial audio software asks me for an activation code which I do not receive, I have registered the serial number on my Razer account. How to get it?THANKS

My huntsman mini just out of noware started spamming letters when i click only one letter it spams it like 7 times, i can't use it; also it have like delay when i try to type i trayed to reinstall synapse but id dind't work sorry for my english. Can someone help me pls?

So I recently purchased a BlackWidow V4 Pro keyboard and most of the time, the keys light up white and do not sync with my other Razer products (Firefly Mouse Pad, Basilisk V3 Pro, and its Mouse Dock Pro). They do not change color with any of the software effects in the Razer software. I’ve tried different USB ports, different cables, reset the keyboard, there’s no firmware, updated drivers, uninstalled/reinstalled drivers, rebooted...everything that’s in the checklist for troubleshooting before contacting support. However, there is one thing I did try that does work. If I connect it up to my laptop, it works fine there….but I haven’t used it long enough to see if it goes to white. I also found that closing out of Razer Synapse seems to fix the issue and launching Synapse manually, turns off lighting on my keyboard and it goes dark. When I close out of Synapse and leave any other app on, I will get my colors back on a rotating basis. So since my laptop does work, that tells me that the

Hello Razer, i just received a kraken x lite for a christmas gift and when i checked out, it came with the paper that has the activation code but instead of having a code, it has a qr code that take me to the razer surround sound 7.1 but i can´t apply to the 7.1 without the activation code, what do i do? 

Hola gente. Tengo el mouse Naga Trinity, con el lateral Hex. Utilizo este modelo porque tengo solo 1 mano, configuro el mouse para poder jugar.Tengo un problema cuando configuro una tecla en la rueda del rato, por lo general (up) lo reemplazo por “Space”, el tema es que cuando lo acciono no funciona, solo lo acciona de forma aleatoria. Es decir, jugando a un juego de aventura, a veces quiero saltar y el input no entra.Gracias.

My mouse, as listed in the title, is slowly drifting across my screen and doesn’t respond to ANY inputs. I can’t use my mouse at all and I have bought the mouse April 20, 2023.Cleaning my surface (Issue persists)Trying a different surface (Issue persists)Plugging in the mouse into another PC (issue persists. So I know it’s in the mouse itself and not my PC.)Tried resetting my mouse to factory default settings through holding down mouse button shortcuts I’ve googled but none have worked.Cleaned the sensor (Issue persists)Used a different mouse (Which is the one I’m using now and it’s working fine.)Tried using the mouse with Razer Synapse closed (Issue persists)Tried restarting my PC (Issue persists)Edit: When I check battery, the battery indicator was in the red. It can still power on and connect to synapse but I can’t move my cursor or click. I tried replacing it with another battery but the indicator is still red.

I Have a Razar 2020 model with 4k oLed touch screen but can not find a replacement screen or any method of obtaining one of these rare items.Is this laptop a throw away item as they are very expensive for this purpose.The model is RZ09-03305E53 and I can provide a serial # if needed.It is out of warranty but I would like to fix this and get a few more years use from the device. 

I have a Blackshark V2. I used spatial audio all the time, however, Razer decided to update Razer synapse which completely broke THX Spatial Audio for every Blackshark V2 Headset. I have read that they would update the software to fix this new bug, which they have. This update seemed to try and fix this one problem, but they somehow didnt fix it? I restarted everything, went into my windows and went along with the new message they gave me, THX Spatial audio still does not change anything when clicking it, just like before the update.

I ordered a Razer Blade 16 and a charger on Dec. 19th.  I received an email saying my order was being processed that same day.  The next day I received a shipping invoice listing only the charger, but the bill included the cost of the laptop!  My credit card has been billed for the laptop *and* the charger, but only the charger is on the razer invoice or in any fedex records.  I have emailed customer support about a refund but I don’t know if it has been too long or if my ticket has been closed.  The chat and web support form in customer care, btw, are bugged on safari for iphone and redirect me to the same page.Where is my computer?  Will it be shipped separately?

As per topic, can you remap the joystick controls keys (WASD) to other keys? I don't use WASD for movement normally so wanted to check I can bind them in Synapse to the other keys I normally use.Wanted to check before buying, otherwise probably a Huntsman v2.Thanks.

razer wireless dongle disconnects my corsair wireless headset from the wireless dongle

I accidentally scratched off my card pin code and I need to get a new one reset for my gold razer gift card for $200

Hello. I am interested in buying the Razer Viper V3 Hyperspeed. The huge problem is, that it comes with a AA battery slot instead of its own inbuild battery.Does it have a battery included in the box at purchase? Is it single use or rechargable? What about the 280 hour autonomy? Is it just pure advertistment or can it be achieved?

My complete settings are gone, i want my old setting back, how can i step back this last update is rubbish, my complete settings are gone.

As you can probably tell, well… I’ve changed my phone number and now it keeps sending messages to my old one. All I’m asking for is an account recovery request. Send an email to me at ralpharsiedjose@gmail.com. Thanks in advance!

Synapse 3 can't find my Razer Viper Mini:I have windows 11I installed Synapse 3Razer Viper mini should be supported by it, I tried uninstalling drivers, reinstalling windows, reinstalling synapse, nothing helps.At the same time, my huntsman v2 keyboard is detected without problems.I don't know what to do, can you help me?

Hi! I just buy a razer headphone (Barracuda)And in the paper for information says charge it with type c to type USB and connect it to laptop or pc for charging.That's my question: can I charge it with mobile charges?or I can just charge it with laptop and pc?Thank you so much for helping

Audio equalizer is not working. Changing preset does not make any difference.Anything under enhancement tab is not working. Bass boost, sound normalization and voice clarity are not working.THX Spatial audio, it is not working too… In demo tab, changing between stereo and thx spatial audio does not make any difference.Changing between stereo and thx spatial audio under sound tab, it does not make any difference too.And the microphone… Mic preview button and enhancement settings are not working.Things I’ve done: uninstalled the software, used driver cleanup tool to clean drivers, removed every single razer file/folder, removed every single razer and thx device from the device manager, did a reset from synapse>settings tab. I have updated firmware too.Also, when you reset, profile list does not refresh, and you have to restart the app to see that. Here is the proof that I have latest version: https://i.imgur.com/VCXpkx7.png , https://i.imgur.com/MxZ4FSA.png Another thing, programs tha

I did an online order as a guest and misspelled  my email so I didn’t receive an email confirmation of the order. Thereafter I created an account with a Razer ID with the correct email address.I did get the order purchase number and the date purchased was today, and I also have the information with the misspelled email address . This purchase is a Christmas gift. Can you please assist me.ThanksYM

I just ordered online on razer.com  but the website only showed Hold tight as shown for about 20 minutes so I refreshed the website, but when I checked the order history I didn't see anything. but I checked my bank account i see the money is still deducted.