The options for THX, movie, music or game modes, and individual apps are not possible anymore! got removed in synapse 3.0 from the Barracuda Pro after this new update even, but the Nari Ultimate still works. But this update nuked the Barracuda Pro. This is «unaceptable please effing fix this. I bouyght this for the ANC but i will refund fast if no fix. Roll back is not even an option because you need conection and no matter the synapse version you install it always updates to the current one.
Is it Possible to use 2 razer chroma argb controllers in synapse? I got 2 of them but I can't get synapse to recognize them both at the same time even when I try separate ports. I would have never expected this to be an issue. Anyone else having this issue? or does someone know a workaround?
Synapse no longer saving my settings for Barracuda pro Enhancement tab Restart the computer and Audio Equaliser is back to default.In addition to that Base boost does not work at all. Sound Normalisation does not work at all. Voice Clarity does not work at all. :(
My Razer Viper V2 Pro's wireless dongle randomly stopped working and I don't know why. It was working fine one day then the next it no longer works, is there any way to get this item replaced? I even bought the hyper polling wireless dongle from Razer and now I can’t use either wireless features.
HELP!!! This stupid alert box won't go away!! I click either option and NOTHING happens. I have uninstalled and reinstalled synapse twice, repaired synapse, uninstalled other camera software, and done multiple restarts. Nothing seems to work, and I just want to change the settings of my camera for my stream. Is there anyone who has a fix this is getting beyond frustrating!!
so few days ago i started to use razer cortex for running valorant in my pc and i started optimizing my pc but i didnt find it efficient enough so i went to delete it but after i deleted razer cortex my game became even laggier. my whole pc starts to lag even after my game is out of focus and it keeps lagging when the game starts. so is there anything wrong that i have done after uninstalling my software? i tried to reinstall the game and still it doesnt work. earlier before use or razer cortex i used to get around 20-25 fps and after the deletion i barely get 10 fps. pls help me with this problem.
I’m using Windows 11 and when I go to shutdown or restart my pc, I get a message saying “app preventing shutdown (or restart) of pc”. If I let it sit there for like 10-15 seconds longer, it’ll show an error with Razer Synapse Service Process.exe. I looked up the error and questionable sources say it’s the .NET framework in Windows except I have no other issues with any other game or application on my PC. I used the .NET framework repair tool as well as reinstalled the .NET framework. I also fully removed and reinstalled Razer Synapse 3 from my pc. This would fix the problem for 1-2 days then it the error would return when I tried to shutdown or restart the pc.I also ran sfc /scannow and CHKDSK with no visible problems. I can force shutdown or restart when this happens and there doesn’t seem to be an issue with the computer. Also Synapse 3 works no problem on the pc, only errors when trying to shutdown or restart. I’ve included an image of the error that pops up. Any help would be appre
Everything was fine last night, today I boot up my pc and razer asks me to login, but it doesn’t let me even though I know my password.I tried resetting my password, reinstalling the app, restarting the internet but nothing has worked so far. Since I cant login with my Razer ID that means I cant use the 7.1 surround sound, which I have been using for years now so everything sounds weird.I’ve gotten 3 different errors so far:Server access unavailable. Please check your internet connection.then I got a weird “TEXT_ERROR_EMILY_503” errorand the third error just said try again later, now it keeps giving me the internet connection error.
So i recently lost my nari dongle and need a replacement i checked the razer site Where to buy Razer replacement parts and accessories (Razer Nari Dongles, Basilisk Clutch, and more) and i couldnt find the dongle even listed there even though it says it in the description, i talked to support and they gave me the run around of its not in stock sorry but ive checked around on forums and no one else has been able to get them either I really just want to know if they actually even carry them i can wait for the new stock but if they dont even carry them im wasting my time, i dont really want to have to buy a new headset
As per topic, please help me to get back my chroma lighting andprofiles. after the newest update everything reset after the restart... I restarted again and still same issue.. What now? Update for most fixes: Settings> Apps & Features> Razer Synapse> Modify> Update All> Relog Synapse Acc
I've had a Basilisk X Hyperspeed for 15 months now. In the last 2 weeks or so, it feels like it is draining the battery super fast or at least the hardware thinks it is. I just put in a new Duracell AA a week ago, as the low battery message was appearing and 5 days later I got the same message. I put in another fresh battery yesterday and today the low battery message appeared again. I've tried the Razer support guidance about checking the firmware is up to date and that Windows (11 in my case) is up to date and they were already up to date. I usually connect using 2.4ghz wireless rather than bluetooth but when following the support procedure for checking firmware it said to connect via BT. When I did I noticed the PC telling me battery was at 13% despite only being put in the previous day. Anyone else experienced similar recently and have a resolution. Previously the battery had lasted months.
I am really regretting my Kiyo puchase, considering that the exposure keeps screwing up every time I use the camera, and in order to get it to work properly, I have to toggle auto-exposure on and off again just to keep things from being extremely dark and unusable. Please Razer, fix this. Apparently it's not even a new issue. Apparently it's an issue with Synapse or the official driver, as evidenced by this thread: https://www.reddit.com/r/razer/comments/gux2sa/i_believe_i_may_have_found_a_workaround_for_the/ Another thread of someone else having the same issue: https://www.reddit.com/r/razer/comments/e5s1d0/acknowledge_razer_kiyo_auto_exposure_issue/
Hello,since 6 month or so i had some really anoying problems with my audio mixer, when i watch videos (no matter where youtube, netflix, netflix app) the video freezes but the audio continues.After the latest Synapse update it got even worse. Now when i watch a video it freeses in the first 10 seconds, bevor i could watch for a few minutes. Only fix is relaoding the page.It also only occours when there is a video, youtube music with out video runs fin for hours. But as soon as i turn on the video its starts buffering after some time but the audio keeps playing. Even when i let it play in the backgroung which is the most anoying part, since i can’t really hear my youtube playlists anymore. I’m sorry for any typos since english is not my first language.
I just bought a new razer blade 15 rtxx 2070 with the 144Hz refresh rate screen. The screen randomly goes black every time. If i turn on youtube or some sort i can still listen to the video. I have reinstalled Nvidia driver. But still the same Is this a common issue? Thanks for the support.
So, I bought the mice after I was fascinated by how light it is but I still managed to have good "control" in games. After only 4 days of use, it starts making weird noises when I use the left and right mice button. Like a "squeak" like sound. I've never inflicted damage to the mice nor did I let it fall to the ground. No one else touched that mice. I can still use the button and they function perfectly but am I allowed to claim warranty? It's annoying and it feels very weird every time I use the button. I didnt know where to upload that sound so I hope its not against the rules to post a link by "SoundCloud": Link: https://soundcloud.com/user-610858271/mouse-noises/s-m0x8y !!!WARNING!!! The sound is very loud. Lower the volume!!!
A lot of people (me included) have problem with Synapse after last update. Devices are no longer visible in Synapse software, and it happen only on Windows 7 computers. Others: /synapse-not-reconizing-devices.46683/ /synapse-3-doesnt-detect-blackwidow-chroma-v2-and-mamba-elite-after-two-updates.46924/ /razer-huntsman-elite-not-showing-up-on-synapse-3.46837/
I want to update this forum by stating that on 7/26/2023 at aproximately 11:00 a.m., I turned my computer on for the first time of the day (I usually restart/shutdown about 5-8 times per day, I’d know because I grew up on Windows 95). I noticed that my mouse was non-responsive. It did not light up, nor register a cursor icon when fully booted into the Windows 11 Pro UI desktop environment. I seemed as though it wasn’t even receiving power via the USB 2.0 port (the I/O of a ASUS ROG Strix B660-A Gaming WiFi D4 motherboard)...And, Yes, my USB ports are all doing just dandy. Though I do ponder now, if Razer devices & software can damage your USB ports?So I restarted the computer via using the keyboard navigation/shortcuts. Once the computer restarted, the mouse lights were on, but the mouse did not function and there was still no cursor to be visible on-screen.I shutdown the computer. I unplugged the mouse. Turned the computer back on. Waited until Windows 11 Pro had fully booted into
I have installed Synapse3 and a PWM fan controller. The software sees the PWM but when I select it in Synapse it doesn't do anything. I have removed the software and reinstalled..same result. How do I control ther fans. I have three fans attached and they are running at a default speed.
so razer locked my thead because they didn't want to see how lazy they are at responding back to me. Its been 4 days and they finally got back to me because they were on "days off", i guess they only have 1 person working at razer.... I"m re-posting this because people need to see this respond to this horrible work razer is doing to fix a issue. I will link what they said this time, Here is the link to my thread for people to read and see how this is getting fixed, https://insider.razer.com/index.php?conversations/screech-sound.202853/
Insiders! RazerCare Protection is now available for US Customers. RazerCare Elite Protection Plans can now be purchased concurrently with a headset, keyboard or mouse through the RazerStrore. RazerCare Elite for peripherals extends protection from electrical or mechanical failures from 2 years to three years and provides accidental damage protection from the date of purchase. Key benefits include: Automatic Registration 24-Hour Support Replacement with a New Unit Free Shipping $0 Deductible Mechanical and Electrical Failures Surge Protection Accidental Damage From: Drops Spills Falls Collisions Learn more about RazerCare Protection Plans through www.razer.com/razercare
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