Razer new update 3.8.531.52615 made the Razer Blade 15 has an error where the system is not receiving adequate power to enable high performance mode even though the laptop still works fine.Gpu still kick in when gaming and the laptop still receving power, charging fine (using orignal power supple) so right now it just a false error that lock you out of choosing performance mode for no reason.I also reinstalled window and when it first boot up, razer synapse was working fine, no error. But after it is updated, the error came back
All the keys are repeating sporadically when I type. Sometimes it has no response when depressed, such as the arrow keys or punctuation keys. I have to spend a lot of time checkingg the spelling and missing letters.If there is any typo here it is because I gogt fed uup on correction.
I’ve bought Razer Barracuda this January and recently about two days ago, the light indicator is not blinking/turned on while charging. The light indicator works fine when i turning on/off the headphone, pairing bluetooth, switch mode etc. And i thought it’s firmware issue, so i checked for updates. But then, when i tried to update it to 1.5.0-1.02.00 versin, the updater gave me this error (attached) and my razer suddenly disconnected. Tried to reconnect and update again but still the same. Anyone have experienced this? Thanks in advance!
Hello, I’m experiencing an issue with my new Blackshark V2 Pro 2023 model. I purchased and received it less than a week ago, made sure to apply all updates to both the headset and attached USB dongle, and am experiencing the following issue: Whenever I am streaming (game/show/movie/anything) in Discord, whoever is viewing the stream hears a buzz in the background. I quickly plugged in my old headset (non Razer, wired headset+mic) and the stream is no longer buzzing. My Windows is fully updated, the Razer headset is set as my default mic in windows, etc. I can’t think of any reason as to why the headset would be affecting stream audio. I have even tried muting my mic during stream. Also, the static/buzzing sound does not happen during regular voice calls in discord. I’ve also tested several other calling apps (teams, regular phone calls, etc) and have no audio issues. I have not tried streaming video on any other platform as I don’t really have another platform to test on. I’m not sure
I’ve had my razor kitty headset since Christmas 2021 and they’ve recently started disconnecting a lot with a popping noise. I’m not sure if it’s a razer synapse issue because it’s everytime I move my laptop slightly it disconnects like there’s an issue with the usb/wire that’s broken ?? Is there a way I can fix this if it’s a wire issue ? Kinda upset they’re not even that old and they’re already showing signs of wear and tear :(
My razer devices disconnect and reconnect out of nowhere. When it starts this cycle of disconnects and reconnects, it usually happens for several minutes straight. This is not a USB or motherboard problem. It happens to my razer keyboard and mouse at the same time. My Chroma lighting on my keyboard will revert to default color design when it disconnects, and then back to my preferred chroma settings when it reconnects. It disconnects and reconnects every couple of seconds until I reboot. Even if I plug my keyboard and mouse into different pots, the problem persists. I've tried plugging my mouse and keyboard into USB ports that I know don't have a problem, because I have other devices plugged into them that stay connected all the time. However, the problem persists no matter which USB ports I use. My mouse experiences the exact same problem at the same time, which makes it nearly impossible to use, because when it disconnects, I obviously have no input. It reconnects for a second or 2
Razer zSilver Expiry/Expiration FAQ 1. How can I check the expiry/expiration date of my Razer zSilver balance? A: Log on to Razer zVault and on the top right corner of the menu bar, click on your avatar and select "Account Summary." All Razer zSilver earned up till October 2017 will expire on October 31, 2018 (UTC/GMT). Thereafter, Razer zSilver that you earn each month will expire 12 months later. 2. I am unable to view my Account Summary. The Account Summary option is not available. A: Your Razer zVault account may be unverified. On the top right corner of the menu bar, click on the [VERIFY] button and complete the verification process. Your Razer zVault account must be verified before you can utilize your Razer zSilver balance. 3. I earned Razer zSilver but it is not reflected in my Razer zVault account. A: You have not clicked on the [CLAIM] button to transfer the Razer zSilver to your Razer zVault account. For Razer Insider achievements, the Razer zSilver must be claime
RazerCare Elite Protection Plans are now available for customers in U.K., France, Germany and Austria. RazerCare Elite extends hardware repair coverage to three (3) years for laptops and provides accidental damage coverage beginning day one. Key benefits include: Automatic Registration 24-Hour Claim Portal Repairs by Razer-Authorized Centers Free 2-Way Shipping for Repairs Free Transfer of Plan to New Owner $0 Deductible Learn more through: English - razer.com/gb-en/razercare German - razer.com/de-de/razercare French - razer.com/fr-fr/razercare
Hi, new here, just started using razer products, I just bought a razer barracuda X headset, with wireless and bluetooth support. I'm using it for PC with the wireless dongle. All is well, but when I turn on my pc or restart windows and power up the headset, it just won't connect, tries the wireless and then the bluetooth pairing. The only thing I need to do is just unplug and replug the dongle; it's not that much of a deal, but is this supose to happen do I need a driver or software for fixing this? My windows version si 10 19045.2364 build. Does anyone have a solution for this, would be much appreciated! Thank you and have a good day!
Device Model: Razer Blade 15 Advanced 2019 (Optical Switch) Synapse Version: 3.5.630.61222 Hi, Synapse 3 prevents windows go to sleep when idle. Manual put to sleep works fine. I just had a diagnostic session with windows support and ended up fix the issue by disabling Synapse from starting up at boot and not using it at all. Did a google search regarding Synapse with Windows Sleep, came up with a solution to disable a HID Game Controller in Device Manager. However, this device is not present in my Device Manager. Please advise.
Not sure if it should be posted here. but i tried finding drivers for the Razer Blade 15 I followed some threads online to uninstall the camera drivers, reset camera, turned on camera, check device manager. I turned on the Camera App I reset the Camera App In Device manager, there are No Imaging Devices or any indication of a Camera or Webcam (see attached images) scanning for hardware changes reveals nothing too. Please advice
Hi there,The problem I'm having right now is that the computer won't charge. However, the LED indicator on the power supply is on. In other words, when the battery runs out, I can no longer turn on the computer and use it.It is because when I connect the power supply to the computer, there is no response at all. I heard someone said maybe the software(Windows 11) problems !I have tried to delete and reinstall the batteries driver from the windows 11 system device, but it still can't solve the problem.What should I do? Attached is my laptop information.Microsoft Windows 11 Homeversion(10.0.22621 Build 22621)Razer Blade 15 Advanced Model (Mid 2021)-RZ09-0409Many Thanks
I have the 240hz Mercury Blade Advanced with the 2070 MaxQ graphics and I've had it for 4 days. While browsing the web, the display will go black but everything else works just fine. I've tested it and if I plug it into an external display, the external display works but the laptop display stays black and I can't see anything. I do have updated drivers and everything. I looked around and saw that someone had a fix where they changed the refresh rate to 60hz and this issue stopped. The only issue with that fix is that the selling point of this machine is the 240hz refresh rate which doesn't seem to work properly. Has anyone found a permanent fix for this yet? Another issue I'm wondering if anyone else has experienced is while scrolling, the screen seems to jump up and down. This issue happens with both refresh rates.
Hello, I’ve been trying to find a solution for my Razer Naga V2 Pro but it’s getting to the point of me just spending hours and hours trying to fix it. I am unable to use/load any profiles besides my default profile while I have to restart razer synapse over and over again to even get the default one to work “properly”. It keeps getting stuck in an endless loading motion and nothing happens.I can’t even reset it with the “factory reset” option on the top right cogwheel since that option is also constantly stuck loading. My basilisk v3 works perfectly fine and swaps thte profiles within 1-2secs.I’ve restarted my PC multiple times, unplugged, uninstalled synapse, restarted, uninstalled the mouse in device managers, updated the firmware and yada yada yada.I actually start to believe the mouse is defect or does/did anyone else a similar issue. I need help :(
I wonder if Razer is aware, or cares, seeing as this is a legacy platform, that the older Surround driver sounds improper on Windows 10 build 2004, or version 19041.33. An incredible amount of crackling and distortion present, also not the first time Windows 10 builds have broken compatibility with this. I'll try some troubleshooting through Windows channels, but it seems another update is due.
Yet again another failure from Razer… endless problems continue. My Basilisk V3 wired mouse suddenly stopped working, my laptop can’t see the device, synapse can’t see it, device manager can’t see it, firmware updater can’t see it… Basically there is no electricity power it receives when i plug it in. I didn’t drop my mice or something, it was perfectly fine yesterday night. I tried every method you can think of, sleep mode PC fix, uninstalling usb drivers, updates, re installing synapse, everything. It just feels like my mouse is dead on the inside for no reason. When i first bought it, without any drivers or synapse, it would still get the RGB light going on and my PC would detect a new device. But now, there is no power inside my mouse. No light. Nothing happens when i plug it in or out, it just looks DEAD. And yes i tried different usb ports but not a different PC yet. How am i gonna fix this?
Hello Insiders and Blade users! We have released new Nvidia graphics drivers (v431.65) to address the BSOD issue that some users have been experiencing with their Blades. Please click here to directly download the new drivers. And remember, you can always reach out to our Customer Advocacy team if you face any further issues! This fix is for Blades running Windows 1803 or later versions. Supported models: Razer Blade Stealth 13 Razer Blade 15 2019 Advanced Model Razer Blade 15 Mid 2019 - Advanced Model Razer Blade 15 2018 Base model Razer Blade 15 Mid 2019 – Base Model Razer Blade Pro 17 2019 Installation instructions: Once the download is complete, extract the zip file to the destination folder of your choice. Install the NVIDIA DCH driver by opening the "P30448_DC" folder, run "setup.exe", and follow the on-screen instructions. If you wish to install the GeForce Experience companion application, open the "P30448_WIN32UX" folder, run "setup.exe" and follow the on-screen instruct
Hi, I bought my razer blade 15 base model yesterday and I am in love with the performance and screen of this laptop. However every couple minutes the fans start spinning when I'm idle or browsing the web. Sometimes the fans start spinning as if I am playing a game. Is there a fix for this issue? Thanks!
My leviathan v2 speakers have been working great for a while now and all of the sudden, stopped working, they turn on and the source light is green, but my pc no longer detects the speakers whatsoever. i also cannot change them to bluetooth to connect my phone to them. i just cannot get anything out of them. i have tried updating the firmware but in order to do this, the device needs to be in bluetooth mode so i cannot update, i have tried reinstalling synapse and restarting my pc but still no luck. i left it a couple of days and suddenly the source light was solid red and pressing the buttons or holding them did nothing, i switched it off at the wall and then back on and im back to them being able to turn on and off but still cannot get them in bluetooth mode or cannot get my pc to recognise them.
Hi, Recently, the Windows 10 May 2019 "version 1903" appeared in Windows update for me to download and install. However I'm unable to update the OS. It says the problem is with the Intel Rapid Storage Technology drivers, however after updating the drivers and trying again, it is still giving me the same message. I'm not sure what to do now. Have I've been missing something? Thank you in advance Phil. EDIT: I found a solution in another forum. You can rename the file of the driver to make it "invisible" to the updater, like "iastora.sys_X" for example. Once the update has finished, you can change back to the original name. I noticed that when hovering over the file of the driver, it was still and old version. It did not update itself to a new one when I updated it. The file can be found in system32\\drivers directory.
Hello there I have a brand new Razer Blade 15 Mid 2019, 2070 MaxQ, 512gb. RZ-0301 Whenever I wake up the computer from sleep, the screen will go black anywhere between 10-180 seconds after waking up. The backlight of the display will still be on, but nothing is displayed. Everything else will still work, for example, if I was watching a video or listening to music, it will continue to play and I can hear sounds when screen goes black. Keyboard shortcuts and function keys like volume and keyboard brightness will work, but the screen will remain black. I can even close programs and stuff with keyboard shortcuts like Alt+F4, so Windows is definitely still responsive and not crashed. If I sleep the computer while it's black and wake it up again, the display will fix itself until a few moments later it will go black again. There are no errors in the Windows Event log I've tried this on both Windows 1903, and 1909, with latest updates. I've tried it with both default and latest Intel Gra
The pad on my palm rest has started pealing. I have looked for a replacement part but I have not found one yet. The palm rest and it's glued on pad is a descreet peice that is easily replacable by the consumer. Is ther no way to get one withoput purchasing a whole new controller?
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