The Razer Armory

Hi,I got a problem with a dongle. I am using Razer Viper V2 Profor almost 3 years. Today i turn on my computer and it don’t detect a dongle. What can I do to use my mouse wireless again? 

id device not showingplease help  

I've just purchased the BW V3 Pro and cannot for the life of me get the 2.4ghz wireless mode on the keyboard to work. I have tried the following. - Followed Razer instructions on 2.4ghz setup - Downloaded most recent firmware updated and both keyboard and dongle are running most recent versions - Downloaded and run both the pairing utility and the hyperspeed dongle pairing utility - both worked and confirmed device had been paired, however when I unplug the keyboard from wired connection then flick the switch to 2.4 the keyboard goes dead (all RGB turns off) and there is the audible windows device disconnect tone. The dongle appears to still remain connected. - Uninstalled Synapse (x2) and reinstalled (x2) - no change - Explored in the windows device pages covering keyboard drivers and all (when checked) say most recent drivers are installed. I have tried to connect via bluetooth on another device - this worked, however when trying wireless mode the keyboard immediately goes dead

Hey! So I have two Razer mice with me Deathadder V2 X Hyperspeed and Deathadder essential, so I did reset my laptop recently and installed Razer synapse software and connected my USB, it is not detecting my mouse but it is working on Windows however. I don’t know why. Please help me out.

I bought a new unlocked Blackshark v2 X headset with all its contents and stickers. When I add it to my products, it tells me that it has already been added to another account.

When changing  phone number, it pops up: Your account has been temporarily locked. Please contact support personnel for further assistance. Please help unlock, thank you

Hi, i have had a razer goliath (the mousepad) for 2-3 years and today i spilled some water on a spot, the spot i spilled water on is lighting up normally but the other 3 corners arent lighting up at all 

I bought a Razer gold card from Walmart. I scratched the back not hard. No I didn't scratch off the numbers. The numbers are printed on the card and the scratch off sticker is on the top. So there's really no way to scratch off the numbers. Anyway I was missing the last three numbers of the 5 in the middle. I immediately took a picture of the receipt and card as they have instructed me previously on another card with the same incident. Now my IQ is 120 and I know I'm not dumb but they sent me back a email saying that the card had been redeemed. Logic dictates here that isn't possible because it's missing numbers. So how the hell can a card be redeemed when it's missing numbers you geniuses. This your way of saying that you won't compensate me or at least do some cross reference with the card and give me the missing numbers. I know you keep a log of every card printed. A paper trail or digital doesn't matter. It was Aaron Kumar that said it was redeemed. Nice try buddy you ain't usin

will this headset be able to be used completely at its 100% capacity in a mac os 15.0 version to use spatial thx drivers in the mac version of synapse? 

Hello Razer Team,I hope you're doing well.I recently purchased a brand-new Razer BlackShark V2 X headset and was looking forward to experiencing the 7.1 Surround Sound feature. Unfortunately, when I tried to register the product on the Razer website, I received this message:"This product is already registered. If you did not register it, please contact Razer Support."The headset was purchased sealed and brand new, with all original packaging, accessories, and an untouched activation label on the back of the box. I also verified that the serial number engraved under the ear cushion perfectly matches the serial number on the box, which confirms the product is genuine and unused.I am fully ready to provide proof of purchase, product photos, serial number, and any other required information to assist with resolving this issue.Thank you very much for your support and cooperation. I apprec

Doesnt matter if battery is on the verge of going out, half drained or full, always shows 97-98% charge. For reference the batteries i'm using are supposedly 3600mWh capacity from 'Mupoer' on Amazon. 

Hi, I wanted to change my headphones, but I can't find any information on a specific model I'm looking for.I currently have the Razer Kraken Tournament, which are about 5 years old and are already quite old. I was torn between two models, but as I said at the beginning of the post, I can't find much information on one of their models, and it leads me to think it's because they're somewhat bad... they're the Razer Kraken V4 X, which are the most basic models. The other model I'm interested in is the Kraken V3. 

Hi, I’m looking for project ideas to get more into software development and operating system programing, all ideas are welcomed.

Hi everyone,I'm reaching out to see if anyone here has experienced a similar issue and could help me.I have a pair of Razer Nari Ultimate headphones. They were working fine last week, but since yesterday I've been having problems.At first, they connect properly, but after a short time they seem to disconnect and my PC no longer detects them.I tried running the RazerNariUltimatePairingUtility_v1.01.00.exe tool — it worked temporarily, but then the issue came back.Has anyone here found a fix for this?

Hello,I purchased a 2022 razor 15’ base model and would like to write a review after it has finally broken after 2 years of poor functionality. I was excited when I bought my $2000+ dollar laptop. The first thing that was obvious was the battery life functioned worse than my Dell laptop of 7+ years. I assumed the power hungry gpu was responsible for this and since I keep the laptop plugged in I overlooked this issue. Then I noticed terrible WiFi connection. The laptop was unable to keep a stable internet connection despite days and weeks of fidgeting with the router and frequency connections. The substandard WiFi connection persisted through the entirety of the two year life cycle of this piece of crap. My ancient dell laptop had perfect stable connection while next to my state of the art Razer and functioned like a reliable workhorse. The death knell was playing a game while relaxing on the couch. As I adjusted my sitting posture, the power cord dislodged marginally unbeknow

synapse shows the screen where you can use this function.

Can someone help me i lost the phone # that i used on my razer account and i already forgot my back up codes can someone let me know how to fix this problem? 

I would like to know if the razer blade 18 2025 is also a touch screen as well or basic screen?

i’ve been using the v3 kraken for about 2 months on ps5 now and i want to make it louder but i cannot find out how. i’ve alr tried messing with my ps5 settings and it’s not getting any louder any help would be appreciated

I bought a Razer Blade RZ09-0195 in 2018. back then I used it for gaming as well as video and photo processing.Nowadays my life has changed a bit and I still use the Razer for work - I need it to run Office as well as an Internet Browser and expect nothing else from it.Has anyone managed to install Windows 11 on this model? I still want to use it as it works for my everyday use but it seems like Windows 11 is not supported by one of the parts in the Blade?I need to run a version of Windows as I need to run an .exe file to work on an .xml file every couple of months and this does not seem to be possible on other systems? 

Hello !It has now been over 14 days since I purchased the Basilisk V3 Pro mouse with the Dune game promotion. I still haven’t received the game code. Are you experiencing the same issue?Thank you for your responses.    

Hi! I wanted to upgrade my headphones, but I can't find much information on the specific model I'm looking for. I want them from Razer because currently both my mouse and keyboard are from that brand, and I don't like installing a thousand software programs to control different things...I currently have the Razer Kraken Tournament, which are about 5 years old and are already quite old. I was torn between two Razer models, but as I said at the beginning of the post, I can't find much information on one of their models, and it leads me to think it's because they're kind of bad... they're the Razer Kraken V4 X, which are the most basic models. The other model I'm interested in is the Kraken V3.From what I understand, the v4 X are lighter and more compact, but if you want to enjoy the THX, you have to pay for it. Otherwise, the Kraken v3 are more robust and heavier, but the sound quality is better. I want them mainly for gaming, and the THX already comes with this model, s

Hi everyone,have graphics errors with the new Razer Blade 18 2025 model and captured them on a video:https://streamable.com/zuqnmfAs long as only NVIDIA is active, everything works fine. As soon as I activate the Intel internal graphics card, they come right back.I have already updated drivers, cleaned NVIDIA and INTEL with DDU in shutdown mode. Uninstalled and reinstalled Razer Synapse 4 but unfortunately no chance :( 

IM NOT TRY REGISTER BUT SISTEM TRACE MY PRODUCT IS ALREADY REGISTER, CAN I GET ACTIVATION CODE FOR 7.1 SURROUND CODE

Shredding* I'm kinda lost here. But i surely hope i will find my answer. My hello kitty and friends kraken works fine, i love it. But i just looked at it and one of my led hello kitty is litterally shredding !! I don't know what to do :( do Razer have any stickers of it so i can replace it ? Do i have to paint it ??? Thanks for every answer :(  Ps : I take great care of my headset, it was a dream one and i don't know how it could happen like i don't scratch it, or anything ??