The Razer Armory

Hello, could you please explain why this issue has occurred? 

The Razer Deathsdder V2 PRO mouse sensor is not working. I've already plugged the wires into different USB cells and rebooted the computer and drivers, but nothing. Although when I plug the wire into the adapter so that it is seamless, it works, but not directly through the wire, what should I do?

Assalamualaikum and hello, I’m currently unable to access the payment page at pay.merchant.razer.com. The site says that I have been blocked due to a security issue. I am located in Lebanon and I’m not using any VPN or proxy. I believe this may be a false block. I’m trying to make a payment and would appreciate assistance in resolving this issue or whitelisting my IP address. Thank you in advance.

I lost my razer hammerhead true wireless x right earbud when I was outside, I can remember that I placed them both correctly into their case and placed it inside my pocket. But when I arrived at home, I saw that my right earbud is missing and I went back to the mall and tried to find the right earbud on the area that I placed them inside the case. But sadly, I didn’t find it, I spent 3-5 hours trying to find it but it was almost midnight so I just gave up and made a decision to purchase a new set. But my friends and some people are suggesting that I should just try to purchase a spare piece. 

The Switches on my razer huntsman mini are sticky the letters s,a,e,q,d,w,f,ctrl,space, and left shift and when the switch is pressed it takes a whole second to come back up and when it  stays down it just spam the letter consistently especially s,e and q if someone could help me it would be much appreciated please and thank you.

Hello everyone, i’m having an issue with my barracuda x 2022, i pressed the on/off button for a little longer than usual without knowing and it will make a factory reset, and now i cannot connect it to my rig again, the dongle is not being detected by any computer, i bought them one month ago and they were working perfectly until this happened, can you help me with this please?   i've tried different ports, different PCs, directly to the usb c port, via the usb a to c adapter included, and nothing, uninstalled razer software, downloaded the pairing soft, and still nothing. never unplugged the usb c dongle before. Bluetooth works fine, but i want the 2.4hz connection like before. Thanks in advance

Hi!  We purchased a Basilisk v3 mouse from GameStop the other day.  When using it, the mouse disconnects from Windows each time the mouse is lifted from the mat.  It reconnects when the mouse is placed back down.  This was tested on two different computers (one Win10, the other Win11) with the same result.  We tried multiple USB ports and the issue continued.  Has anyone else encountered this, and what do you recommend?  Thanks!

That translucent green just screams XBOX.  I know I’d buy a second V3 Pro if it came in that Phantom Green shell. Anybody else think that Phantom Green would be an awesome addition?  Just me?

I don’t know wuite how to describe it, but when audio is being played on two different applications (for example a game and a music player) then the headset has a tendancy to every now and then suddenly drop the volume and then bring it back to normal levels (all in like ¼ of a second), almost like its playing with the EQ on the fly but without any real logical control. It does this regardless of most settings, I’ve tried in stereo and THX both with and without Bass Enhancement at low and high values (and turned off altogether). It almost feels like its getting overwhelmed and solving the problem by just dropping some of the EQ levels, which then brings the whole volume down which is rather frustrating.

Same thing here with a Blackwidow V3 TKL… Wtf is happening. There is very much people with the same problem and no one helps

Why are there so few new keyboards available with Nordic Layout?I’m looking to replace my BlackWidow Elite with orange switches and nordic layout, but there are no new Razer products available with that config…BlackWidow V4 75%… nope, no nordic layout.BlackWidow V4 75% Pro… nope, no nordic layout.Even the full-size BlackWidow V4 Pro is missing this layout with orange switches…I’ve waited almost a year looking for a new keyboard. Preferably 75% but I could do another full-size. Soon I’ll have to go a different route and but from another manufacturer. And that’ll mean I’ll also replace all my other Razer gear down the line (mouse, speakers, webcam, enclosure, etc).There used to be a nordic layout option for all (or most) keyboards. But maybe Razer no longer care for customers outside the US :-/And yes, I’ve looked for other keycaps to replace but there are no good options.

Hello. I bought Razer BlackShark Special Edition headphones, but the package did not include a THX Spatial activation code. What should I do? From what I understand, there's a significant difference in sound quality between the standalone THX application and Synapse. I specifically purchased these headphones believing they would include an activation code for the separate THX app

hello any one know how to update the backup partition from win 10 to win 11 on a razer blade 17 please thanks in advance 

I cant get Clio and Nommo V2 to work together in surround mode.Support seems to have no clue.Are there anyone that has succeded to get surround working?How did you do it?

I want to replace the LCD cable of my Razer Blade 15 base 2019 model. I was able to successfully dismantle the lid assembly and remove the screen. I don't know how the remove the LCD cable that runs through the black hinge cover present between the two hinges. Has anyone done this previously?https://www.reddit.com/r/razer/comments/10f363z/how_do_you_remove_the_black_casing_in_the_razer/?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=share_button

I bought two Razer Gold cards, one for $30 and the other for $15. When I charged both of them on my Talabat app, Talabat refused to fulfill my request. They told me that this card is not authorized and I want a refund. I will send you a message that the Talabat agent sent me and I hope to get my money back. Account ID: toolseasyRustyRed547

This is happening to me occasionally.I’ve fixed it a few times, and it worked for a while, until it just pops up again, and it gets harder to fix as my methods seem to no longer be working.The USB itself is not damaged, or so I presume. It does not look physically damaged.I don’t know what the actual problem is or how I’ll ever get it to work without doing this again.Fyi, I’ve had this since last year September.Don’t know if it’s a razer problem, my PC, or anything else.Help would be greatly appreciated.

I would LOVE to have these made to go alongside my XBOX controller docks! Please Razer, hear my plea! 

I want the RAZER NAGA HEX V2 back. The layout was perfect for me and it was build to last. I've had 3 Naga Trinity since, but the build quality isn't on par with the Hex v2. I now use the Naga pro v2 but i't's 6 number faceplate layout isn't what I want, so I slapped the trinity hex panel on the pro although it doesn't give me access to the “7” button.  The Naga Pro v2 built quality is on par with the Naga Hex V2, but the trinity isn't.PLEASE!! Either give us the Hex V2 back, or make a side panel for the Naga V2 PRO that resembles the one on the trinity. 

Hello, I am new member of the Razor community. I would like to know about a good quality of speaker for my new setup. Can you kindly help me? I am from India and I do not have too much to spend but anything in economical range with a good quality of sound will be excellent.  Thank youSumanta Ray

I have the BlackShark V2 X headset and I can't select it in the THX Spatial Audio or the Razer 7.1 Surround Sound software. I need help because I only get sound when the headset is plugged into the motherboard jack. When I try to select "THX Headset", I hear nothing and the option stays grayed out.  

Q.Can I connect my keyboard and mouse at the same time with the Hyperpolling dongle of the Blackwidow V4 Pro 75% product?Can I connect only the Blackwidow keyboard?Isn't the mouse compatible?Do I need to purchase an additional Hyperpolling dongle to connect the mouse?