- 2,825 Threads
- 16,137 Replies
[TotW] Taking it to the Next Level
You are quickly whisked away to our secret labs and you're told that we're trying to bring out the next level of an existing or older product. What Razer product needs a refresh? And what would be its evolution? Like and comment for a chance at the weekly "Great" achievement. For every 20 comments we'll throw in a random "Nice" achievement. - - - About Razer Silver: Razer Silver is the only loyalty rewards credits backed by Razer. Earn Silver when you Pay with Razer or engage in software and services from Razer and our Partners. For more information on Razer Silver visit: https://gold.razer.com/silver/earn Need to Reload Gold?
The Official UN-Official "I was at PAX" Thread
Come through and say hello! Real quick, since I gotta pack and get on a plane. Post selfies of yourself at our booth and I might ninja some zSilver for you. Find me and I'll definitely pick up some zSilver off the floor and pocket it for you. If you can't make it, tell us what you'll be doing instead, it could be boring, it could be fun, just keep it clean, positive and relevant to Insider in general and who knows, a few bits of zSilver may find their way over to you. But let's keep this between us, ok? Insiders only :wink_: Who knows, I may come out like a bandit and have more than zSilver in my bags. No promises, no guarantees, whatever I can get my hands on. But don't be shy, say hello! And again, if you won't be at PAX, you can still post here and say you weren't! Maybe I should rename this the Official Un-Offical "I was at PAX" or "Not at Pax" Thread?
[TotW] What Do You Mean, "No Internet?"
And you thought the lines at Costco were long First of all, shout out to all the people out there on the front lines dealing with this pandemic. Whether you're a medical professional or the grocery store cashier, I appreciate each and every one of you out there. Please be safe and if anyone here is or knows someone who is out there every day, please send them my love and respect. Yep, random dude on Razer Insider says he loves and respects you. I stand by it. This morning two of our team members had difficulty logging in because of internet troubles. Bandwidth is being eaten everywhere because many people are working from home and flooding all the data tubes. Netflix and YouTube are defaulting to standard quality. Steam is limiting auto-updating of games to the three most recent played. It seems that companies everywhere are doing their part to lessen the load of data being squeezed. It's so easy to think of data as being this magical thing that seems limitless with wifi and the clo
Yeelight Chroma Integration
Razer has shown their partner yeelight and their Immersive lights but I have bulbs 1S and it does not work. I have done everything that they say on their video tutorial but I only can modify chroma effect like wave, fire etc but on Overwatch and apex legends does not work. Does someone know anything about it?
Razer Support - 2020 Supremacy
Taking down Apple, Razer has moved from 2nd place to 1st place in providing the best customer service experiences in the industry. Congratulations on a well deserved victory, Razer Support! As rated by Laptop Mag through undercover tests, Razer came out on top for combined web and phone support. Check out their article here, and their detailed feedback here.
[TotW] What Do You WANT To See In The Future?
Insiders! This week's Thread of the Week is an easy one. What would you like to see more out of Insider? Promos? Giveaways? Content? Community engagement? Support? I'd love to know. This isn't a promise or anything, but it is crucial for me to know what, why and how awesome people such as yourself visit Insider. I appreciate the time you spend here and every little bit of data helps. Speak freely, let me know, I'm all ears. There will be no random silver giveaway this week. I'll choose the responses I find super constructive and useful. Thanks! -Dekades
[TotW] When I Say Razer...
WHAT ARE WORDS!? When I say RAZER, what are the top three words that pop into your head? Don't think too much about it, follow your gut! Go go go! This is your Thread of the Week. Let's have fun with this one. Three random giveaways of the "Great" Achievement. Like and comment to play! - - - About Razer Silver: Razer Silver is the only loyalty rewards credits backed by Razer. Earn Silver when you Pay with Razer or engage in software and services from Razer and our Partners. For more information on Razer Silver visit: https://gold.razer.com/silver/earn Need to Reload Gold?
[TotW] Ask Me Almost Anything!
This week I'll change it up. I'll host a pseudo AMA here on Insider. I say pseudo because it will take place throughout the week. There will be a few rules in place and it will be controlled, because I'd rather not get yelled at because I went off the rails and I like my job! A few things: I am not a qualified spokesperson for Razer (Yes, that's a thing), so I can't give any insight nor speak in an official capacity regarding any Razer related product releases. So please don't ask me about anything new that may or may not be coming out. As to not give PR (Public Relations) a headache, I will not speak negatively about our products, nor will I accept any negative communications. So questions like, "Why does XXX suck?" will not be commented on. I'll give my opinions on the questions asked. I will try to answer as many as I can, when I can. So please do not expect an immediate answer. And I will do my best to make this as interesting as possible. Keep your questions short and concise
Clearance delay at customs .. is this normal?
i recently ordered from razer and the shipment has been held at customs for about 4 days now. Has anyone else experienced this and if so , how was the issue resolved? update: package cleared customs and was delivered 2 days past scheduled delivery date. large shipments (mine was in a shipment of 90 other orders) are held at customs for longer due to the clearance process.
[TotW] RazerCon 2020 Schedule Snek Peek
Wait, WTH is happening at 6:00 PM PDT? Wrong Answers Only. Like and comment for a chance at the weekly Silver drop and two good answers will receive some extra Silver. This is your Thread of the Week! - - - About Razer Silver: Razer Silver is the only loyalty rewards credits backed by Razer. Earn Silver when you Pay with Razer or engage in software and services from Razer and our Partners. For more information on Razer Silver visit: https://gold.razer.com/silver/earn Need to Reload Gold?
[TotW] A Wireless Standard
Who's the cutest little mouse? Yes you are! Surprisingly, the mouse that brought me into the wireless world was the Atheris. I say surprisingly because this was before Razer™ HyperSpeed Wireless. Don't get me wrong, it was still our tech, but it was unassuming like the mouse was; powered by batteries, great for travel, no Chroma. But it showed me that having a wireless mouse wasn't an issue when it came to gaming. I'm no pro gamer, and I certainly didn't notice any issues with lag. So when we started dropping new mice with wireless tech, Razer™ HyperSpeed Wireless tech to be exact, I was already on board. I would miss my mouse bungee terribly, but it was worth the new Chroma mouse dock and wireless gaming. Are you still wired? Is it a choice? Have you encountered any problems? I'd love to know your thoughts. This is your Thread of the Week. Like and comment for a chance at the random "Great" achievement. Two additional comments with great feedback will get the repeatable "Nice"
[TotW] How Are You Doing?
Most of us by now are living in a quarantine of sorts. Many of us are practicing work-from-home and safer-at-home policies. For us here at the office, it's been a week. So far, the team in Irvine has been stellar and we've been quite the rock stars. We chat often, still play games together and sometimes hang out with our cameras on as if we're just hanging out and working together. We're strong, we're keeping it together. I, personally am curious how everyone else is doing? These are some challenging times. We can joke all we want about how this lifestyle is not so different from the usual gamer life, but when you're put in a situation where you don't have too much of a choice, it changes things. I can't meet up with friends for drinks, but we've managed to do it over video chat. Isolation for a lot of people is terrifying, while to others, it's a gift. I hope you're doing well. I hope you're all being safe. I'd love to know how you're doing.
[TotW] Support Friendlies
Although I, myself do my best to help whenever possible, I am not support. I do not and cannot do the incredible job our support staff can do. They kick ass. It's easy for people to pick on support because it's usually the people who are affected that you hear from. Happy customers, go about their happy days. It's par for the course. With that said, if you're reading this and you are happy with your Razer experience and proud to be a member of the Razer Community, please let our Support Staff know that they do great work! And while you're at it be sure to share you great experiences with our products as well. Lastly, this is going to be a positive energy thread. Any haters will be dealt with. Please, be nice. Thank you!
[TotW] RazerCon 2021 Predictions!
Now that we've announced RazerCon 2021 taking place on October 21, 2021, what are you hoping to see? Any announcements you're hoping to hear about? Maybe it's an upgrade to one of our products? Like and comment to share with the rest of us what kinds of goodies you'd like to see for a chance at the weekly "Great" achievement. Also, let's try to keep the conversation going. Those who participate in good conversations within the thread may get some bonus Silver. Visit the official page for more info, don't forget to add RazerCon 2021 to your calendar and sign up for the Grand Raffle! - - - About Razer Silver: Razer Silver is the only loyalty rewards credits backed by Razer. Earn Silver when you Pay with Razer or engage in software and services from Razer and our Partners. For more information on Razer Silver visit: https://gold.razer.com/silver/earn Need to Reload Gold?
Unable to connect Razer Basilisk X Hyperspeed using bluetooth?
I got the mouse about 2 weeks ago and it worked perfectly fine. yesterday I tried to connect it to my pc using Bluetooth and it kept saying to try connecting again I tried to connect it with my mac and same thing it just would not connect. I tried to replace the battery with no success and updating the firmware. nothing worked. 2.4 works fine but no matter what I do it just won't connect using BT. can someone help please? thanks!
[NOTICE] Broken Insider Achievements
Hello Insiders! I have a little notice about the broken achievements here on Insider, that do not activate on their own and require manual activation from us. We can only manually activate those what should be renewing achievements once, per achievement, for each user. Examples of those achievements include: "Who's Next, You Decide" "That's The Stuff" "Mod Nod" There are also Insider Achievements that are not renewable, but which are also broken and don't activate on their own. We can also activate those for you as well, once per user, per achievement, as they would normally. If you require any achievements to be registered manually that you have not received once before, feel free to send me or one of the other Vanguards a PM with proof of the achievement requirements completed, and we can get it sorted out for you. Thanks for reading, and apologies for the inconvenience.
[TotW] See in 2020
Thread of the Week is back! Let's kick off 2020 with a doozy! What do you want to see [realistically] from Razer in 2020? And as a bonus question, what piece of Razer gear do you hope to loot this year? This is always a fun one, so let's hear 'em folks! Also, this year I also plan on showering Insiders with more Silver than ever, so share your thoughts with the community. --- About Razer Silver: Razer Silver is the only loyalty rewards credits backed by Razer. Earn Silver when you Pay with Razer or engage in software and services from Razer and our Partners. For more information on Razer Silver visit: https://gold.razer.com/silver/earn Need to Reload Gold?
[TotW] Is Gaming a Waste of Time?
Joe Rogan has a hot take on gaming saying that it's a waste of time. His point being that gaming is a fun experience but isn't productive. He's pretty much stating that gaming has a terrible ROI (Return on Investment) and while I do see what he is trying to say, I disagree with him and I do think it's more nuanced than that. It really all depends on what your KPI is (Key Performance Indicator). Some people simply want to have fun, fill in the gaps of boredom or entertain themselves. Gaming is perfect for that. I don't think that it's necessary for anyone to walk away from their experience with something tangible to show for it. If it was such a waste of time, I would think that listening to his podcast or watching a movie would fall along the same lines. You're consuming it. It doesn't necessarily have to build to something. However, I also believe that his comments are being taken out of context. He is talking about building toward something. He is talking about video games as a p
[TotW] A RazerCon 2020 Post-Mortem
Now that the show has come and gone, what did you all think? Were there unexpected surprises, disappointments or was it overall an excellent experience? I'd love to know your thoughts. This is the Thread of the Week. Like and comment with your answer for a chance at the weekly Silver reward. Additionally, two good comments will receive the 'Nice' Achievement. - - - About Razer Silver: Razer Silver is the only loyalty rewards credits backed by Razer. Earn Silver when you Pay with Razer or engage in software and services from Razer and our Partners. For more information on Razer Silver visit: https://gold.razer.com/silver/earn Need to Reload Gold?
[TotW] And Don't Say Toaster!
What non-gaming related product would you like to see Razer come up with next? And don't say toaster! You will be disqualified from the weekly Silver chance if you say toaster! Like and comment for a chance at the weekly "Great" achievement unless you say toaster. NO TOASTER! - - - About Razer Silver: Razer Silver is the only loyalty rewards credits backed by Razer. Earn Silver when you Pay with Razer or engage in software and services from Razer and our Partners. For more information on Razer Silver visit: https://gold.razer.com/silver/earn Need to Reload Gold?
My Razer Nari only works on the right side ( no sound on the left side )
Hi, i just got my Razer Nari Wireless today. i realized that my left ear didnt produced any sound when i plug in my wireless usb + aux 3.5mm chord. I already check the Left and Right volume on the sound, but still not working. i also tried to use 3.5mm aux chord with my phone. still only the right side that produced sound. the left still dead quiet. Do you guys have any suggestion what i can do to fix this? **PS* this is my first expensive gaming headset.
[24 HR GIVEAWAY] Ask Your Most Entertaining Question
Insiders! We're doing a flash giveaway! All you have to do is ask on the thread, your most entertaining question you've always wanted to ask Razer. A winner will be chosen at random to win a Viper Ultimate signed by Min himself. This giveaway will only last for 24 hours, so hit that reply button and get askin'! Terms and Conditions apply
[TotW] Is Less More or More, Better?
We recently announced our Razer Book which will be part of our new productivity line. You've already seen the mouse and keyboard and now we have unveiled our new laptop. It's not a gaming machine. It's a beautifully designed windows machine made for productivity. Although you may be able to play a few games on it, the focus is on the power for productivity and business. It's no secret that many people use Macs because they're prettier, amazing how often times it comes down to how things look. I can't blame them. Whether you're conducting business in your office or on the road, you don't want to be toting around some clunky utilitarian piece of hardware. Also, I think this gives Razer an opportunity to play around with new kinds of tech that will only benefit us, the end-users; the gamers for the most part. What do you think? Do you like this direction we're going in or should we just "stick to gaming?" This is your Thread of the Week. Like and comment for the weekly random "Great"
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