Solved Threads

I just ordered online on razer.com  but the website only showed Hold tight as shown for about 20 minutes so I refreshed the website, but when I checked the order history I didn't see anything. but I checked my bank account i see the money is still deducted.

Recently i got used nari ultimate from someone, but unfortunetly the dongle is broken. I wonder if it's possible to use reguler nari dongle as replacement for the ultimate ?Please help me

Basically I Buy Mice In advance, I picked this one up like a year ago, My Logitech Right click broke and I had to switch to this one. First Razor software and ICUE from Corsair don't work together, Razor just crashes ICUE and most my stuff is Corsair so Razor software not happening on my computer, Now I updated the drivers for the mouse and made sure it was up to date before uninstalling the Razor program. I had to do this multiple times due to the having to try to Isolate the problem.Basically the mouse will just Pull a hard lag stay but and not move for over 1 second sometimes. I tested other mice no problem. It is only this mouse.Am I missing something that could fix this? Or do I just toss it?Thank you to any reply any help would be greatly appreciated. 

I bought this mouse in September 2022, it has been mostly great - the only issue I can think of since purchase was it sometimes doesn’t like to charge on my wireless charging dock and gets stuck in a very annoying on/off loop while clicking.. but this is generally resolved with repositioning it. However, a few months ago, maybe around June, the “Off” setting stopped, well, turning the mouse off.That on/off clicky noise loop I mentioned before? It seems to get stuck doing that until the battery dies. For now I’ve been just leaving it on the 2.4 setting and relying on the auto-sleep to keep the battery from draining (and stop the annoying flashing and clicking from happening), but it would really be quite nice if the Off setting would actually turn the mouse off, as when travelling with the mouse in my bag or whatever, obviously with the 2.4 setting it wakes itself up when moved, draining the battery on transit. Another confusing issue that doesn’t bother me much but might as well mentio

I see that the Razer Blade 16 Lamborghini edition is still available to order. Does anyone know what display panel is used for this model? Is it the AUO or the BEO? Also, if I decide to order the Lamborghini edition and am not happy with the display am I able to return in the 14-day return window? I ask because sometimes companies won’t allow a return on a limited-edition product.

I bought 950+95 gems over PayPal, it's been almost 24h and it's still pending, I have checked and I have more than enough balance to afford them, what do I do? 

I’m in the market for bell glides/caster studs for my chair because I need it to stay still when I’m pushing the pedals. I’m currently deciding between the Razer’s and reputable bell glides from Amazon. Naturally, I’m inclined to choose the Razer ones since I’m brand-loyal and already have an Enki, but I need to know whether they’re suitable for use on a hardwood floor or the sneki sneki floor mat.

Since the recent update, my Razer BlackWidow V3 Pro doesn't appear in Synapse when using the 2.4GHz wireless connection. I've already updated to the latest firmware and paired the receiver accordingly, but the issue persists. The previous update caused a 0% battery display problem, which seems to have been fixed in today's update. However, the device is still not showing up in Synapse3 when using the 2.4GHz connection. Has anyone experienced a similar situation? 

Compré los audífonos y vinieron con un qr, pero no con el código para activar el 7.1 surround sound, qué puedo hacer? :(

El mouse prende , pero Synapse no lo reconoce y no se mueve , ya revisé la pila y los controladores, no se que puede ser 

How do I change my email here without code? I forgot my email password so im trying to change it but how

The product is not registered, it says that it has already been registered, but not have the code in the box

My Razer Seiren v2 Pro works well on my Eliteone desktop, but not at all on the Dell Inspiron laptop? Any suggestions? Yes, I’m sure I have all of the settings right! The laptop just doesn’t recognise the mic at all.

HelloMy name is Krzysztof and a few days ago I downloaded Razer Cortex.When connecting the platforms, I noticed that there was no integration with the epic games store and xbox platforms and they were visible in the tiles below the integration. Here's my main question: is this an oversight, maybe something isn't working with this integration, or does Razer Cortex not yet support integration with Epic games store and xbox? Moreover, when I try to connect my Origin account and, for some time now, EA app, I keep receiving a message about the failed attempt. As a computer layman, I can only guess that the integration may be outdated.I would be extremely grateful if someone more familiar with the topic from the community or support staff could provide me with detailed information about these 2 questions.Best regards,Krzysztof

I got my new mouse (the raser basilisk x hyper speed) and one day later the wifi started turning off and on. I've tried disconnecting it and reconnection but it won't work. However, when I don't use the mouse the wifi is perfectly fine!!! Please help me fix this. Thank you.

Como faço pra altera senha , mas eu perdi meu chip que estava. Cadastrado 

One of my cats stepped on my keyboard; one of the affected keys was F11 but there were almost certainly others. Ever since, the keyboard shortcut “Windows Key + .” no longer opens the emoji keyboard. In fact this shortcut combination doesn’t do anything anymore. Can someone point me to the likely culprit? I’m guessing another function key, but I’ve tried all the ones in that general area to no avail. Thank you.

Hello,A week ago I have bought Razer BlackShark V2 X USB, tried to activate 7.1, but on the web-site I got this info, what should I do?  

HelloI just bought a brand new Blackshark v2 x for my laptop and when I use my activation code for 7.1 surround sound system it doesn't accept it and it says that the license code is invalid. What can I do to fix it razer? Please can you help me?

I’ve both gold pins worth $230 now and they have been sending an error message, instead of the actual codes and continue deducting my card.  razer, all you had to do was fix your goddamn backend and all these won’t be necessary.I’ve tried contacting your support but you guys never respond. I need the funds please help

kodu alamıyorum siz gönderin lütfen s

Hi, I have a problem with the RGB lights on my naga trinity 12 buttons side panel.The lightning is not working correctly, It completely lost track of a few shades of colour.I have a cynosaV2 and a naga trinity synched on spectrum cycling colour variation mode and both are working accordingly to that apart from the side panel of the mouse that sometimes shows the wrong colour with this schema:Green instead of light blue and blueYellow instead of whiteOrange instead of purpleI already followed a few guides by cleaning the pins and re-installing synapse3 but I didn’t manage to solve the issue.Best regards.

Can we transfer razer silver from one account to the other?

I just bought the Razer Blackshark v2 x usb. I just downloaded razer synapse and 7.1 surround sound. However it says I would need an activation code. I tried tio input my serial number to get a code but it says my headset is not eligible. But the website does say eligible.